11-01-2011, 11:57 AM | #1 |
Drives: 2010 2SS RS black ground effects Join Date: Oct 2010
Location: St. Louis MO/Quincy IL
Posts: 175
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FYI for dome lighting from AAC
Long story short, I was quoted a higher price by the sales person than what is advertised on here. Never again will I buy anything from them. Sales person was a robot and did not even attempt to make a sale.
AAC is over priced and if you think good customer service and lifetime warranty is justified to triple your price of others, you are throwing away your money. |
11-01-2011, 01:35 PM | #2 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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Did you try calling them back? Better yet, send a PM to Jonathan@aacstyle.com or to AACSTYLE. They will be able to get you the difference in what you paid. If you were dealing with a sales person whom wasn't Jonathan or Justin (AACSTYLE) then they probably aren't aware of the discounts that camaro5 members get. I would try contacting them.
EDIT: As a side note, I wouldn't consider a lifetime warranty and some of the best customer service I've ever dealt with a waste of money. I mean yes have had my share of warranty claims with them, but it always gets resolved and every time they make sure that I am 100% satisfied. vvvvvvv I'd also like to hear the long version of this story. |
11-01-2011, 01:36 PM | #3 |
God Bless Dawson
Drives: Synergy for my Daughter Join Date: Feb 2010
Location: Texas
Posts: 3,057
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I'd like to hear the long story. Form my own opinion. Mainly because your opinion is so different from my experiences with AAC.
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11-01-2011, 08:07 PM | #4 | |
"Camaro Joe"
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Quote:
who did you talk to from aac plays another part in this, jonathan is the main sales guy who covers camaro5 and many of the other forums, you will see justin on here and maybe one other but if you don't speak to jonathan you might not get the same camaro5 price. they do discount for the site. did you mention you were from camaro5? they also have new staff as well taking orders. do not hate for the company for a mix up. id love to hear who your sales person was. i personally know a couple of them and dealt with the every other one and they are definitely not robots on the phone. like others have mentioned what is the long story |
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11-01-2011, 10:27 PM | #5 |
Drives: 2010 2SS RS black ground effects Join Date: Oct 2010
Location: St. Louis MO/Quincy IL
Posts: 175
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If you think ACC does not have a huge mark up for LED bulbs, your math is off. $40 for two LED bulbs shipped to my house is ridiculous. How can you argue with that? It is a light bulb. The profit margin is also ridiculous. I would think the free market would price/complete them out of business.
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11-01-2011, 10:29 PM | #6 | |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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Quote:
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11-02-2011, 12:22 AM | #7 | |
Drives: 2010 2SS RS black ground effects Join Date: Oct 2010
Location: St. Louis MO/Quincy IL
Posts: 175
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Quote:
Long version is I partically ordered them online to see what the shipping price was. Site goofed up so I called. Quoted a different price. My ACC LED fog lights I bought work fine but do not fit in the factory adaptor and could not snap on correctly. I was told that is just how it is. I did not want to pay to ship them back. I will just have to wait until someone else has a ABL LED dome light. Know of any???? |
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11-02-2011, 08:29 AM | #8 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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AAC is the ONLY company that sells ABL colored LEDs.
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11-02-2011, 09:23 AM | #9 | |
"Camaro Joe"
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Quote:
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11-02-2011, 11:11 AM | #10 |
Let's go Rangers!
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OP, I'm confused. You are pissed at their markup? Why did you buy if you thought it's too high? I bought from them fully understanding their markup, had I not like the price I would have walked. Also, Camaro 5 members are offered a discount. It's actually good to see a vendor charging more if you call and do not identify your self as a member of xx comminuity. |
11-03-2011, 07:54 PM | #11 | |
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2002 Camaro SS- BTR Stage 3, 799 Heads, Bolt on's Tuned by John at Broadview Automotive.. 420hp and 400tq
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11-03-2011, 08:08 PM | #12 |
knows 2 facts about ducks
Drives: ...and they're both wrong Join Date: Aug 2009
Location: The HMS Invincible
Posts: 25,072
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But if the sales person doesn't know about the camaro5 discount
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11-14-2011, 08:17 AM | #13 |
Drives: 2012 45th anniv. Convertible SS LS3 Join Date: Oct 2011
Location: Riverside, CA
Posts: 321
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There is your problem. Give Jonathan a PM or call AAC back up and ask to talk to jonathan. Its called business overhead as well. These people put in a lot of time to make a quality product and need to MAKE MONEY. If you want something cheaper, but from china, or do it yourself. From every complaint comes frustration and from that comes irrational decision making or no decision making at all. I will tell you this right now, if you are looking for a free product, or to keep the product and get your money back (which is what it seems like) you are probably barking up the wrong tree. If you were my customer and told me this bs story below, I would tell you to go pound sand. People here are trying to help you, and you are blowing them off. ASK FOR HELP by Jonathan, and I am sure he will make things right. For the record, I have 500 bucks worth of AAC stuff going into my brand new camaro, and if breaks or doesn't live up to its reputation, you will bet your a$$ I will be calling to fix it. Stop complaining, cause its not gonna get you anywhere, and talk to the right people to fix the problem.
I do not know who I spoke with. I did not PM Jonathan. I did tell them I was from camaro5. Long version is I partically ordered them online to see what the shipping price was. Site goofed up so I called. Quoted a different price. My ACC LED fog lights I bought work fine but do not fit in the factory adaptor and could not snap on correctly. I was told that is just how it is. I did not want to pay to ship them back. I will just have to wait until someone else has a ABL LED dome light. Know of any???? |
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