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Old 11-19-2013, 09:45 AM   #1
Cruz-lo
 
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What happened to pedders USA??

Is there another way to contact them?

I was trying to order some additional bushings.

Tried to E mail, left many voice mails with Pedders USA. Zero return calls or e mails. And now today their mailbox is full?

Wondering what happened.

?
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Old 11-19-2013, 09:48 AM   #2
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Originally Posted by Cruz-lo View Post
Is there another way to contact them?

I was trying to order some additional bushings.

Tried to E mail, left many voice mails with Pedders USA. Zero return calls or e mails. And now today their mailbox is full?

Wondering what happened.

?
Did you PM Pete on the forum?
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Old 11-19-2013, 10:02 AM   #3
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No I did not.
Just tried to order on line and call Pedders USA.

What is his user name??
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Old 11-19-2013, 10:10 AM   #4
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Some stuff going on internally I hear
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Old 11-19-2013, 10:16 AM   #5
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I should add that I have been trying now since October 16!

I thought maybe they shut the company for SEMA but by now I would thing someone would answer the phone or return a E mail or call.

Earlier this year had to replace the rear struts I have that were blown and leaking oil. No issues at all called, ordered, and they shipped next day my new replacement struts.
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Old 11-19-2013, 10:34 AM   #6
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Originally Posted by Cruz-lo View Post
No I did not.
Just tried to order on line and call Pedders USA.

What is his user name??
JusticePete
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Old 11-19-2013, 10:45 AM   #7
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While its an added resource for forum members to be able to PM someone, you should be able to contact a business through the normal means of contact which are phone and webpage. No excuse for not returning a contact. Even if its delayed.
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Old 11-19-2013, 10:55 AM   #8
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Quote:
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While its an added resource for forum members to be able to PM someone, you should be able to contact a business through the normal means of contact which are phone and webpage. No excuse for not returning a contact. Even if its delayed.
I agree. That seems unusual for this company though. I happen to know that they're usually very responsive.
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Old 11-19-2013, 11:39 AM   #9
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I just called and emailed. As usual automated answering service directing you to an ext. and leave a message
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Old 11-19-2013, 11:53 AM   #10
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Quote:
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I just called and emailed. As usual automated answering service directing you to an ext. and leave a message
Yes I know! And never even a actual human voice.

They are all the auto responses.

Very concerning. Glad my car runs and I only want upgrades! Switching to 3:91 gears and want to add some bushings while the rear is out!
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Old 11-19-2013, 12:08 PM   #11
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They may be swamped with all of the vendor orders going through right now as vendors are stocking up for Xmas/black Friday sales.

I put an order in through JDP and even they're waiting 2 weeks for parts from Pedders...
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Old 11-19-2013, 12:09 PM   #12
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Quote:
Originally Posted by Cruz-lo View Post
Yes I know! And never even a actual human voice.

They are all the auto responses.

Very concerning. Glad my car runs and I only want upgrades! Switching to 3:91 gears and want to add some bushings while the rear is out!
Get Whiteline. half the price and makes Pedders bushings. Durameter is close to the same. Comes in black.
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Old 11-19-2013, 12:14 PM   #13
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Im sure Justice Pete will be here soon. They are still in business. Its that time of year and SEMA just passed. Pete works at a pace that would kill 98% of us.
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Old 11-19-2013, 12:18 PM   #14
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Im sure Justice Pete will be here soon. They are still in business. Its that time of year and SEMA just passed. Pete works at a pace that would kill 98% of us.
Thats true. They really need to get him help!
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