XM Harassment - Page 7 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

caverman · 05-10-2010, 02:32 PM

This is all BS....I never wanted XM even as a trial. My trial ends in less than a week and I'm sure I'll have issues. I've seen the 877 number come up on caller ID and never answer because I'm know it's a sales call.

I think I'm going to call the # on the bill they sent me to make sure they don't continue my service and not bill me.

Think when they answer the phone I should first say that I'm recording the call (even though I'm not) and then ask for thier name and stuff, then tell them to not bill me? Maybe let them know I'll go tot he BBB if the calls continue?

Anyone have any suggestions on the best way to get rid of XM? I have a good credit score and don't need these hassles.

mulletman · 05-10-2010, 02:54 PM

Quote:

Originally Posted by DaveT

The fokkers called me again today!!!!

XM-Meet the Fokkers!!!!

Berean · 05-10-2010, 02:57 PM

Quote:

Originally Posted by CamaroVision

I've received zero calls after mine expired.

They couldn't find your information.

Hawkeye · 05-10-2010, 03:01 PM

That does suck, and maybe so does their customer service, but I guess I wont have to deal with it, because there is no way I will not renew. Say what you want about XM, but to me its infinitely better than over the air radio. I dont need customer service, just keep it working, and I'll keep paying the bill.

caverman · 05-10-2010, 03:04 PM

Ok.....lets see what happens now.

I remember reading a while back on a different thread about this issue that the customer service seemed better if you called them vs them calling you. So, I decided to call the number on the bill and I got a female that seemed as though she was from the US. English was perfect and didn't seem to be a second language....and she was actually very nice about the situation.

I told her that my wife recently lost her job and that I didn't want any extra expenses right now until she found another job (my wife's job is actually to stay home and take care of the kids and household). I got the sales pitch about the different plans and how I could have extra radios....blah blah blah...in one ear out the other. Told her....sorry until the wife finds another job I was just to scared to have any extra non-necessary expenses. She told me that would be no problem but if I decided to turn it on it would cost $15 hook up fee....my service will end on May 16th....and have a nice day.

Hmmm.....keeping my fingers crossed that it will actually work out that way.

Berean · 05-10-2010, 03:16 PM

Quote:

Originally Posted by caverman

I told her that my wife recently lost her job and that I didn't want any extra expenses right now until she found another job (my wife's job is actually to stay home and take care of the kids and household).

You kicked your wife out of the house?

2010 SSRS · 05-10-2010, 03:25 PM

lol

caverman · 05-10-2010, 03:27 PM

Quote:

Originally Posted by Berean

You kicked your wife out of the house?

LOL...no but sometimes I would like to.

No....I was trying to say that I just told them that as an excuse. I didn't want everyone on the forum to think that it was true and that my wife had actually lost her job. Her job is to be a Stay-At-Home-Mom.

Berean · 05-10-2010, 04:23 PM

Quote:

Originally Posted by caverman

LOL...no but sometimes I would like to.

No....I was trying to say that I just told them that as an excuse. I didn't want everyone on the forum to think that it was true and that my wife had actually lost her job. Her job is to be a Stay-At-Home-Mom.

Ok, I get it now. You kicked out the kids.

05-10-2010, 02:32 PM	#85
caverman Drives: '69 SS Convertible Join Date: May 2009 Location: DFW, TX Posts: 7,111	This is all BS....I never wanted XM even as a trial. My trial ends in less than a week and I'm sure I'll have issues. I've seen the 877 number come up on caller ID and never answer because I'm know it's a sales call. I think I'm going to call the # on the bill they sent me to make sure they don't continue my service and not bill me. Think when they answer the phone I should first say that I'm recording the call (even though I'm not) and then ask for thier name and stuff, then tell them to not bill me? Maybe let them know I'll go tot he BBB if the calls continue? Anyone have any suggestions on the best way to get rid of XM? I have a good credit score and don't need these hassles. __________________ *-2010 Camaro* 2SS \| M6 \| VR w/White Stripes \| 1 3/4" KOOKS - 3" Magnaflow \| LPE 3.91 gears \| ADM tuned \| Halltech w/ADM Scoop \| Spohn/BMR Trailing Arm/Toe Rod \| BC Coilovers\| Pedders FE4 ZL1 swaybars \| Cradle/Diff/Radius Rod bushings \| VMax TB \| Morimoto Projectors \| MGW shifter \| Red Calipers Build Journal

05-10-2010, 03:04 PM	#89
caverman Drives: '69 SS Convertible Join Date: May 2009 Location: DFW, TX Posts: 7,111	Ok.....lets see what happens now. I remember reading a while back on a different thread about this issue that the customer service seemed better if you called them vs them calling you. So, I decided to call the number on the bill and I got a female that seemed as though she was from the US. English was perfect and didn't seem to be a second language....and she was actually very nice about the situation. I told her that my wife recently lost her job and that I didn't want any extra expenses right now until she found another job (my wife's job is actually to stay home and take care of the kids and household). I got the sales pitch about the different plans and how I could have extra radios....blah blah blah...in one ear out the other. Told her....sorry until the wife finds another job I was just to scared to have any extra non-necessary expenses. She told me that would be no problem but if I decided to turn it on it would cost $15 hook up fee....my service will end on May 16th....and have a nice day. Hmmm.....keeping my fingers crossed that it will actually work out that way. __________________ *-2010 Camaro* 2SS \| M6 \| VR w/White Stripes \| 1 3/4" KOOKS - 3" Magnaflow \| LPE 3.91 gears \| ADM tuned \| Halltech w/ADM Scoop \| Spohn/BMR Trailing Arm/Toe Rod \| BC Coilovers\| Pedders FE4 ZL1 swaybars \| Cradle/Diff/Radius Rod bushings \| VMax TB \| Morimoto Projectors \| MGW shifter \| Red Calipers Build Journal

05-10-2010, 03:25 PM	#91
2010 SSRS Drives: 3 V8 Camaros Join Date: May 2009 Location: The Ocean State Posts: 111,187 View My Garage	lol __________________ Jannetty Racing JRE Street Package

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05-10-2010, 03:01 PM	#88
Hawkeye I am Iron Man Drives: LT M6 Join Date: Mar 2010 Location: West Point, GA Posts: 131 View My Garage	That does suck, and maybe so does their customer service, but I guess I wont have to deal with it, because there is no way I will not renew. Say what you want about XM, but to me its infinitely better than over the air radio. I dont need customer service, just keep it working, and I'll keep paying the bill.