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11-23-2011, 02:42 PM
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#1 |
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The punching cat
Drives: '10 Camaro SS Black W/Hugger&W/IOI Join Date: Nov 2007
Location: Torrance, CA
Posts: 4,048
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Phastek Performance Bait-and-switch
I got a rant to get off my chest. I try to order a SLP front lip they sell on Phastek Performance website for $295 at the time I looked at it and what I buy it only for. It was also said it was free shipping. So the total was $295 delivered. Then Phastek call me and said they made mistake online and told me that shipping was not free and I had to pay $140 for shipping…. I was like what?? I was looking at the item on there for days and it was always the same price and it said free shipping…… They said it was new and they made a mistake, but I think of it as Bait and Switch…..
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My car build (COTW 7/23/12) - - - - - - > CLICK HERE! : http://www.camaro5.com/forums/showthread.php?t=80725 |
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11-23-2011, 03:07 PM
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#2 |
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boost+v6=me=:)
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Just say no. sounds like false advertising
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11-23-2011, 03:12 PM
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#3 |
 Drives: 2011 VR SS/RS Join Date: Dec 2010
Location: Long island,NY (nassau)
Posts: 252
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then they should honor that price with free shipping and change it on their website...
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11-23-2011, 04:11 PM
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#4 |
 
Drives: 2012 Cruze LTZ RS Join Date: Feb 2011
Location: The Badger State
Posts: 564
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either make them honor it because it was posted on the site or cancel it.
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11-23-2011, 06:14 PM
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#5 |
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buzzy56
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Do the right thing !
Yes, they should do the right thing and honor there Advertisement.Then make the changes to there site.
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 OLD SCHOOL / NEW SCHOOL COOL |
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11-23-2011, 06:14 PM
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#6 |
           
Drives: COTW 8/29/11 2010 CAMARO Join Date: Jul 2009
Location: HOMELESS
Posts: 10,010
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Yep I had an issue with them as well a few months ago, tried to resolve it over the phone and via email and got nothing till I posted a neg reponse...
   they did take care of me in the end... 
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11-23-2011, 06:16 PM
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#7 |
Drives: 2011 Camaro Convertible 2SS/RS Join Date: May 2009
Location: Port Charlotte,Florida
Posts: 263
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I have a Question about Phastek too.Do they have the products they sell at their warehouse,or are they only operating as a clearinghouse? I had to call them a second time after an order I had placed,because I did not get an e-mail with the tracking number,they say on their website items ship in 24/72 hours.hmmm.
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11-23-2011, 06:21 PM
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#8 | |
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Drives: COTW 8/29/11 2010 CAMARO Join Date: Jul 2009
Location: HOMELESS
Posts: 10,010
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Quote:
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11-23-2011, 06:25 PM
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#9 |
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Emerald Coast Camaros
Drives: '12 2SS/RS LS3 GBA Join Date: Sep 2011
Location: PanamaCityBeach,Florida
Posts: 1,375
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If this was apex or auto agenda they would of answered you already on this thread. It's a busy week for them coming up so maybe they got a little overwhelmed.
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 Muffler Delete, Cold Air Inductions intake, Technostalgia Sequential LED Tail Lights, Vmax CNC Ported TB, RX Catch Can, AAC LED Interior Lights (Aqua) |
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11-23-2011, 06:43 PM
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#10 |
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CamaroFans.com
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Mistakes happen... Phastek is top notch and they did contact you about it. I would just order somewhere else. Do you have a link to what you were ordering... maybe someone can help you find one.
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11-23-2011, 07:36 PM
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#11 |
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Always bet on Black
Drives: 2011 turbo LS, 2012 f 150, Join Date: Nov 2010
Location: Concord Nc
Posts: 1,983
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Mistakes do happen but most good business would honor there mistakes. Not cover them up.
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11-23-2011, 07:39 PM
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#12 | |
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CamaroFans.com
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Quote:
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11-23-2011, 07:40 PM
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#13 |
Drives: 2013 Camaro 2SS/RS 1LE Join Date: Sep 2010
Location: Commerce, GA
Posts: 3,873
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So what would be the other side of the story. Kind of sound point blank to me
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11-23-2011, 07:42 PM
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#14 | |
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Drives: COTW 8/29/11 2010 CAMARO Join Date: Jul 2009
Location: HOMELESS
Posts: 10,010
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Quote:
 they have fine print that allows them to do this....
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