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12-14-2011, 09:39 AM
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#155 |
 Drives: 2010 Fusion Orange Join Date: Nov 2010
Location: Findlay, Ohio
Posts: 14
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Based on Jeff's response to Kevin that the fix has been identified?
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12-24-2011, 09:25 AM
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#156 | |
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Drives: 2011 2LT RS Victory Red Join Date: Mar 2011
Location: Northwest Florida
Posts: 14
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Quote:
Last edited by ZX14; 12-25-2011 at 02:40 AM. |
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12-28-2011, 11:36 PM
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#157 |
 
Drives: 2022 2SS Convertible Join Date: May 2011
Location: Ontario
Posts: 96
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Please Jeff, give us something that our dealer can look with regards to the issue and a possible fix. I think that mine just thinks I'm imagining it.
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12-30-2011, 08:57 PM
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#158 |
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Drives: 2011 2LT RS Victory Red Join Date: Mar 2011
Location: Northwest Florida
Posts: 14
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Where are you Jeff? What is the fix?
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01-02-2012, 12:07 AM
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#159 |
 
Drives: 2012 Camaro 2SS Join Date: Aug 2011
Location: Boca Raton,Florida
Posts: 315
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Jeff??
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01-02-2012, 12:17 AM
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#160 |
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IN THE CIRCLE
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Bueller? Bueller?
__________________
Increasing Circle Size is not important.
Worthiness will knock at the door on it's own accord  |
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01-02-2012, 09:18 AM
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#161 |
           
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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I never said there was a fix to the issue but there is a document out that seems to point to this. I can't go into detail about it and in order to know if the document would apply to your vehicle you will have to have your vehicle diagnosed by your dealer. They would be the ones to make the call on this. I'm sorry I can't be more specific.
Jeff Morris, Chevrolet Customer Service |
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01-02-2012, 05:31 PM
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#162 |
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Drives: 2011 2LT RS Victory Red Join Date: Mar 2011
Location: Northwest Florida
Posts: 14
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I took mine to the shop 3 times for this problem and they said it was normal. It is not normal in any vehicle I've ever driven. It does it the worse at the very speed I travel around town the most. Very, Very annoying for a $30K car. Do you have a copy of this document your talking about that you could post, Jeff?
Last edited by ZX14; 01-03-2012 at 05:45 AM. |
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01-03-2012, 08:57 AM
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#163 |
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Drives: 2010 Fusion Orange Join Date: Nov 2010
Location: Findlay, Ohio
Posts: 14
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Tes Jeff it would be nice to see if this doc. is relative to our problem. It really sucks to have to put up with this problem in such an historic vehicle.
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01-04-2012, 12:06 PM
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#164 | |
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Drives: 2011 2LT RS Victory Red Join Date: Mar 2011
Location: Northwest Florida
Posts: 14
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Quote:
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01-04-2012, 03:08 PM
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#165 |
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Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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The documents that I reference are only for our dealership service department personnel. I cannot post any of our documents. I'm sorry I can't be of any additional help at this time.
Jeff Morris, Chevrolet Customer Service |
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01-04-2012, 03:44 PM
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#166 |
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Drives: 2011 Camaro RS M6 Join Date: Jan 2011
Location: Illinois
Posts: 795
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Can you explain what was found to be the cause?
__________________
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01-05-2012, 08:11 AM
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#167 |
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Drives: 2010 Fusion Orange Join Date: Nov 2010
Location: Findlay, Ohio
Posts: 14
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Jeff,
As the ears for Chevy division you must relay to them our (THE CUSTOMER) dissatisfaction with the response to this problem. I still remeber the day I took delivery of my 2010 Camaro, being the owner of a 98 Corvette and a 67 Camaro, I was excited beyond belief. Two years latter and the dissatisfaction continues to the point that the enjoyment of driving this car has been sucked right out of me. When the enjoyment is gone the loyalty soon follows. It so so silly to loose Customer loyalty over a simple 1200 rpm resonance condition. If a fix does exist and it is kept secret from the Customer how does that help us. |
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01-05-2012, 02:35 PM
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#168 |
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Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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I'm sorry that this system isn't fully transparent but the reason these "fixes" are kept secret is because the only people that should be using them are our dealership personnel. I'm sorry but I cannot share any details of these documents to you. I'm not qualified to tell you whether or not the documents are reference will be able to be applied to your vehicle or not. That is the job of the dealer. Again I'm very sorry for the way I have to handle these things. I hope this helps to explain why.
Jeff Morris, Chevrolet Customer Service |
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