what would you do? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

LiquidDragon · 11-15-2013, 01:30 PM

Ok so a week after I got my car someone pulled out of a parking lot towards me and wrecked my car. its been at the dealership for the past few weeks getting fixed. my car is a 2013 LFX RS blue ray metallic with the silver metallic stripes. the dealership said that GM discontinued the stripe kit so they were trying to replace the stripes with aftermarket ones which after two or three sets they couldn't get them to work on the car so they painted the stripes on the car but now I have painted stripes on the front and the original decal stickers on the back. they were suppose to have the car back to me last Friday but the stripes have been holding them up and its already driving me crazy knowing that the front and back aren't going to match perfectly. BTW the car only has 416 miles on it. I just got off the phone with the dealership and they said it would be ready to pick up in two hours. also when I originally talked to them they told me that to change the front end to the SS would cost me no more than $100 out of pocket and then they told me last Friday that they had good news and it was only going to cost me $58 so it was less than originally quoted but yesterday when I had to go there to look at the car and give them the ok to paint the stripes they then said that it either $138 or $148 but I could be wrong because when the lady told me something other than what was quoted to me Friday I was immediately pissed and had to cut the conversation off there and leave. sorry for the long rant.

Spartan01 · 11-15-2013, 01:34 PM

Get the information of the person who hit you. then demand that the racing stripes be painted, with the blood of the offending driver

Spartan01 · 11-15-2013, 01:34 PM

just kidding

ssrs2lt · 11-15-2013, 01:40 PM

have them fix the stripes then pay.. Sorry hang in there!

ChrisBlair · 11-15-2013, 01:46 PM

I feel it's complete BS that they can't get original stripes. I was getting New Old Stock parts for my '70 Buick in 2006 that had been sitting in a GM warehouse for over 35 years. Horse hockey they can't get them.

What they mean is "we can't easily just order them from GM so we'll cheap-out on the repair using a vendor we are familiar with".

Are you forced to take the car to the dealer in VA?

LiquidDragon · 11-15-2013, 01:49 PM

the other person was at fault and his insurance is covering the cost to fix the car which is also the same insurance company that I use but if I want the back stripes to now match the front stripes I have to pay out of pocket for that. I feel that the back stripes should have been painted also if that was the only way for them to fix the front stripes. The insurance company stopped paying for the rental on Monday so I turned the car in and then the dealership get me another rental on Wednesday afternoon when I showed up with my wife and asked for my car back.

jd10013 · 11-15-2013, 02:09 PM

don't get mad at the dealership, they're only doing what the insurance company authorizes. if the insurance company won't authorize rear stripes, they aren't going to do it for free. this isn't warranty work. same with the front end. they're basing what they will charge you on how much the insurance company will pay them.

not to say you don't have a beef, but it's with the insurance, not the dealership, so talk to them. if you can't get any resolution, then try going through your insurance. but whatever you do, don't authorize anything, sign for anything, or take possession of the car till you have this settled.

what insurance company is this?

AdamEL · 11-15-2013, 02:12 PM

What?! No way. Paint all the stripes. I would not stand for half paint and half stickers. Screw that...

jd10013 · 11-15-2013, 02:16 PM

Quote:

Originally Posted by AdamEL

What?! No way. Paint all the stripes. I would not stand for half paint and half stickers. Screw that...

+1. that's going to look like ass down the road

LiquidDragon · 11-15-2013, 02:18 PM

I don't have any issues with the dealership other than the fact that they were trying to put non OEM parts on my car but I am extremely happy that they are painting the stripes on the car for me at no extra cost. I am annoyed that the insurance company refuses to have the back stripes painted so that they match the front stripes. I asked her what would the insurance company do if the rims on my car were no longer being made and one was damaged and she replied to me that they would only pay to replace one rim with something that was comparable even if it didn't match. BTW the insurance company is USAA

ChrisBlair · 11-15-2013, 02:24 PM

I'm going through this on a minor level right now- the fact is that I expect my insurance to cover my loss (minus the agreed on deductible) so that the vehicle is no worse than it was just before the loss: I expect the vehicle to be as "right" as it was 1 second prior to the damage that they insure against. That's the deal. I pay them to make that deal happen.

But the insurance co's don't get rich by writing a bunch of checks, and they'll try to short-buck you every time.

Sugarfree135 · 11-15-2013, 02:27 PM

Sell the v6 for an ss, problem solved :-)

jd10013 · 11-15-2013, 03:38 PM

Quote:

Originally Posted by LiquidDragon

I don't have any issues with the dealership other than the fact that they were trying to put non OEM parts on my car but I am extremely happy that they are painting the stripes on the car for me at no extra cost. I am annoyed that the insurance company refuses to have the back stripes painted so that they match the front stripes. I asked her what would the insurance company do if the rims on my car were no longer being made and one was damaged and she replied to me that they would only pay to replace one rim with something that was comparable even if it didn't match. BTW the insurance company is USAA

the insurance company decides on what parts go on, so that's on them too. I think this is probably a function of using USAA. when you go bargain basement sometimes this happens. not saying you shouldn't use them or other low cost carriers, but there's always a trade off. you get what you pay for. though you can probably try going up the food chain. maybe someone higher up will help you.

LiquidDragon · 11-15-2013, 05:48 PM

Quote:

Originally Posted by jd10013

the insurance company decides on what parts go on, so that's on them too. I think this is probably a function of using USAA. when you go bargain basement sometimes this happens. not saying you shouldn't use them or other low cost carriers, but there's always a trade off. you get what you pay for. though you can probably try going up the food chain. maybe someone higher up will help you.

kinda confused by your statement since I have always know USAA to be one of the best insurance companies out there.

http://money.msn.com/auto-insurance/...companies.aspx

http://insurance-quote-review.topten...uto-insurance/

11-15-2013, 01:30 PM	#1
LiquidDragon Drives: 2013 1LT RS Join Date: Oct 2013 Location: Masachusetts Posts: 308	what would you do? Ok so a week after I got my car someone pulled out of a parking lot towards me and wrecked my car. its been at the dealership for the past few weeks getting fixed. my car is a 2013 LFX RS blue ray metallic with the silver metallic stripes. the dealership said that GM discontinued the stripe kit so they were trying to replace the stripes with aftermarket ones which after two or three sets they couldn't get them to work on the car so they painted the stripes on the car but now I have painted stripes on the front and the original decal stickers on the back. they were suppose to have the car back to me last Friday but the stripes have been holding them up and its already driving me crazy knowing that the front and back aren't going to match perfectly. BTW the car only has 416 miles on it. I just got off the phone with the dealership and they said it would be ready to pick up in two hours. also when I originally talked to them they told me that to change the front end to the SS would cost me no more than $100 out of pocket and then they told me last Friday that they had good news and it was only going to cost me $58 so it was less than originally quoted but yesterday when I had to go there to look at the car and give them the ok to paint the stripes they then said that it either $138 or $148 but I could be wrong because when the lady told me something other than what was quoted to me Friday I was immediately pissed and had to cut the conversation off there and leave. sorry for the long rant.

11-15-2013, 01:34 PM	#2
Spartan01 Drives: Evil Eva, 2010 2SS LS3 Join Date: Aug 2013 Location: Falls Church, Virginia Posts: 3,600	Get the information of the person who hit you. then demand that the racing stripes be painted, with the blood of the offending driver __________________ "You simply cannot trust quotes found on the internet." -Abraham Lincoln

11-15-2013, 01:34 PM	#3
Spartan01 Drives: Evil Eva, 2010 2SS LS3 Join Date: Aug 2013 Location: Falls Church, Virginia Posts: 3,600	just kidding __________________ "You simply cannot trust quotes found on the internet." -Abraham Lincoln

11-15-2013, 01:46 PM	#5
ChrisBlair Buick 455 Fan Drives: 1970 Buick, 2012 1SS LS3 Join Date: Jun 2010 Location: Boston MA Posts: 5,957	I feel it's complete BS that they can't get original stripes. I was getting New Old Stock parts for my '70 Buick in 2006 that had been sitting in a GM warehouse for over 35 years. Horse hockey they can't get them. What they mean is "we can't easily just order them from GM so we'll cheap-out on the repair using a vendor we are familiar with". Are you forced to take the car to the dealer in VA? __________________

11-15-2013, 02:24 PM	#11
ChrisBlair Buick 455 Fan Drives: 1970 Buick, 2012 1SS LS3 Join Date: Jun 2010 Location: Boston MA Posts: 5,957	I'm going through this on a minor level right now- the fact is that I expect my insurance to cover my loss (minus the agreed on deductible) so that the vehicle is no worse than it was just before the loss: I expect the vehicle to be as "right" as it was 1 second prior to the damage that they insure against. That's the deal. I pay them to make that deal happen. But the insurance co's don't get rich by writing a bunch of checks, and they'll try to short-buck you every time. __________________

11-15-2013, 01:40 PM	#4
ssrs2lt Drives: too many Join Date: Jul 2013 Location: oh va pa ma tx Posts: 3,046	have them fix the stripes then pay.. Sorry hang in there!

11-15-2013, 01:49 PM	#6
LiquidDragon Drives: 2013 1LT RS Join Date: Oct 2013 Location: Masachusetts Posts: 308	the other person was at fault and his insurance is covering the cost to fix the car which is also the same insurance company that I use but if I want the back stripes to now match the front stripes I have to pay out of pocket for that. I feel that the back stripes should have been painted also if that was the only way for them to fix the front stripes. The insurance company stopped paying for the rental on Monday so I turned the car in and then the dealership get me another rental on Wednesday afternoon when I showed up with my wife and asked for my car back.

11-15-2013, 02:09 PM	#7
jd10013 Drives: 2012 camaro Join Date: Feb 2012 Location: central VA Posts: 3,196	don't get mad at the dealership, they're only doing what the insurance company authorizes. if the insurance company won't authorize rear stripes, they aren't going to do it for free. this isn't warranty work. same with the front end. they're basing what they will charge you on how much the insurance company will pay them. not to say you don't have a beef, but it's with the insurance, not the dealership, so talk to them. if you can't get any resolution, then try going through your insurance. but whatever you do, don't authorize anything, sign for anything, or take possession of the car till you have this settled. what insurance company is this?

11-15-2013, 02:12 PM	#8
AdamEL Adam E. Lucchesi Drives: 2010 1SS/RS LS3 VR Join Date: Aug 2012 Location: Memphis, TN Posts: 1,381 View My Garage	What?! No way. Paint all the stripes. I would not stand for half paint and half stickers. Screw that...

11-15-2013, 02:18 PM	#10
LiquidDragon Drives: 2013 1LT RS Join Date: Oct 2013 Location: Masachusetts Posts: 308	I don't have any issues with the dealership other than the fact that they were trying to put non OEM parts on my car but I am extremely happy that they are painting the stripes on the car for me at no extra cost. I am annoyed that the insurance company refuses to have the back stripes painted so that they match the front stripes. I asked her what would the insurance company do if the rims on my car were no longer being made and one was damaged and she replied to me that they would only pay to replace one rim with something that was comparable even if it didn't match. BTW the insurance company is USAA

11-15-2013, 02:27 PM	#12
Sugarfree135 Drives: 2011 2SS/RS Join Date: Jun 2013 Location: Midwest Posts: 335	Sell the v6 for an ss, problem solved :-)