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Old 06-05-2013, 06:28 PM   #15
Norm Peterson
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Originally Posted by Hurst View Post
Didn't know that. The Customer Service woman couldn't give me anymore information other than hopefully they will ship next week. They should of atleast stated something on thier site as such...
I doubt the site's webmaster knew enough to post anything even if he would have been permitted to do so (which is highly unlikely given the circumstance).


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Old 06-05-2013, 07:19 PM   #16
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Just bad Customer Service in my opinion...
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Old 06-05-2013, 08:51 PM   #17
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I can understand leaving NJ... but not to go to MI.
What's that supposed to mean?
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Old 06-05-2013, 09:12 PM   #18
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Maybe your Camaro will be delivered late.
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Old 06-05-2013, 09:14 PM   #19
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I'm surprised they didn't move to Georgia. Seems like people from Michigan, New Jersey and Ohio flock here lately.
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Old 06-06-2013, 06:56 AM   #20
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I knew there was a Forum for this! Just couldn't find it as I was furious over the whole situation. Thanks for moving it!

For what it was worth, I shot an e-mail to customer service expressing my discontent over the situation. They took my money so ship my product!

Every place I have delt with places payment into a pending status, then completes the transaction when it ships...

We shall see...
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Old 06-06-2013, 07:07 AM   #21
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If they already have your money (i.e., cashed the check, took it out of your bank account, charged your credit card) then they have 30 days to ship your product, or they MUST give you either 1) a refund outright, or 2) clue you in to the delay with expected ship dates + give you the option to cancel and a refund, or 3) the option to keep waiting. If you wait, and the expected ship date has passed, you get your options back. It doesn't matter if they're moving or not. The time clock starts when they cash your check/debit your card or account.
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