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Old 09-07-2010, 03:35 PM   #1
caverman


 
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Drives: '69 SS Convertible
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Halltech = Great Customer Service

I have the Halltech Yellow Jacket installed and the other day I noticed the rubber trim around the heat shield had come loose in some spots. I tried using a hot glue gun to try to just get enough of it to stick back on. When that failed I gave Halltech a call to see what epoxy or glue they would recommend.

Jim answered right away and he immediatley said he would take care of it. He asked for a couple pictures just to get an understanding of what happened because he hasn't seen any issues with the heatshield trim.

I snapped a couple pics and emailed him. An hour or so later he said he would have a new trim piece shipped out that afternoon (last Friday). Today it showed up in the mail and I reintalled the new trim piece in about 5 min. Looks and fits perfect. Actually the rubber seems a little bigger this time.

Just thought I would share the great customer service I got from Jim at Halltech in case anyone was on the fence when choosing a CAI.
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Old 09-07-2010, 03:41 PM   #2
Cal 20112SS
 
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Heard nothing but good things about them. Beautiful engine bay by the way
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Old 09-07-2010, 07:12 PM   #3
MyIBMssRS

 
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Love my Halltech, great product!
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Old 09-07-2010, 07:14 PM   #4
Indpowr
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I did not buy Jim's product this time but he is one of the few that R&D the hell out of his stuff.
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Old 09-07-2010, 08:09 PM   #5
caverman


 
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Quote:
Originally Posted by Cal 20112SS View Post
Heard nothing but good things about them. Beautiful engine bay by the way
Thanks.....
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-2010 Camaro 2SS | M6 | VR w/White Stripes | 1 3/4" KOOKS - 3" Magnaflow | LPE 3.91 gears | ADM tuned | Halltech w/ADM Scoop | Spohn/BMR Trailing Arm/Toe Rod | BC Coilovers| Pedders FE4 ZL1 swaybars | Cradle/Diff/Radius Rod bushings | VMax TB | Morimoto Projectors | MGW shifter | Red Calipers
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Old 09-07-2010, 09:53 PM   #6
KISSMY10SS
 
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CAN U FILL THA DIFFERENCE
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Old 09-08-2010, 12:19 AM   #7
axis
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Yeah, Jim is the bomb. I had a little project I wanted to do and he hooked me up as well. He's a great guy to chat with as well.
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I once parallel parked a train.
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