JDP Motorsports Review

[PatsSS]

Originally Posted by Nick S

Thanks for highlighting this point.

I have known for a while now that EPDM hose is what you want to use with Brake/Clutch Fluid and I guess I never gave a second thought to check my JDP separate clutch reservoir kit when I received it to make sure the hose was EPDM. I noticed it was different looking than the OEM hose but I know that black hoses come in all kinds of different texture appearances. Now the last time I swapped out my clutch fluid I noticed there was a lot of "sweat" on the outside of the clutch hose and I thought that was strange and when I felt it with my fingers it felt slippery (kind of like oil). I just thought maybe it was humidity from heat cycles under the hood with a mixture of dirt and grim from road driving. I wiped it off with a paper towel and it definitely had an oily look to it.

After further research it appears that fuel hose will "sweat" brake/clutch fluid because it will absorb right thru the hose walls.

I just went out and checked my car now and there was again a small amount of "sweat" all along the hose. I am starting to think I will have to go online to McMaster Carr and order some EPDM hose so I can replace the hose that came with the kit.

I would highly suggest that JDP re-evaluate the hose they are sending with their separate clutch reservoir's and change it to an EPDM hose. If it does not say EPDM on the hose then I would not be using it for anything that touches brake/clutch fluid.

Now I have to source an EPDM hose and fight with that clutch reservoir hose again. Not really looking forward to that but I don't want any major leaks/messes in the future either.

A nice sharp razor blade makes easy work of removing the line from the firewall.
I told Tyler it looked like it was "sweating out the pores". He said out of hundreds of these kits they have sold, he has NEVER heard or seen such a thing as I was describing. If I provided pictures they would replace the hose, BUT..."it'll just be the same stuff you already have", and as far as the leaking hose removing paint "installation error".
How can your hose leak brake fluid on my paint through a faulty hose, and then say it is my fault? JDP does not stand behind their stuff. GM SPECIALISTS? What a joke. GM should sue you for putting that on your website.

[So Cal Camaro]

Sorry to hear your having issues, I have the clutch reservoir kit from JDP and have not had any issues with the line, and it's been well over a year since installed. I've bought plenty of parts from JDP without any issues.

[JDP Motorsports]

Originally Posted by PatsSS

Days after buying kit, the rubber plug started leaking. Sent pics to you. still didn't believe me. You (Tyler) reluctantly sent me a new one, after blood pressure was raised. (25 cent part value) Won't even send a new clamp or brake fluid because your part failed. "That would be too expensive." was the response. And the clamp is POS! your words "may require two pairs of pliers to get it on, but it will work" ...what a joke

One year later, I take it out of storage to find that now the hose that is supplied in your kit is leaking the entire length of it. That has leaked onto paint and removed it. your response "it was an installation error". Your post selling these clearly states these hoses were specially chosen for brake fluid duty. It is GATES gas line. NOT EPDM hose. Looks nothing like the original hose. And the clamps supplied with the hose don't fit either. FYI... a clamp is supposed to CLAMP a line, not spin loose like a ring on a finger.

I apologize you've had issues with your Reservoir kit. We ask for pictures because believe it or not things get installed incorrectly from time to time... We want to see what's going on so we can produce a better product. Having installed a number of these kits without issues ourselves tells us the parts work. We sent a replacement cap at no charge.

I remember seeing the pictures you sent regarding the hose and we could clearly see the hose had been rubbing on the strut tower... That was the point where the hose failed... I have been running the same piece of hose on my Camaro for 3 years without issue... When we spec'd the hose our supplier told us this was the correct hose for the application. We will get clarification and make the change if needed.

Here is the picture of your installation.


Our Instructions state that the hose may need to be trimmed. "Make sure when installed that the hose does not rub against the strut tower, it could lead to possible leaking or rusting. If it is rubbing, you may have to cut a little of the hose off at the firewall side to pull it away from the strut tower."


We sent a replacement hose at no cost even with the fact it was installed incorrectly...

Originally Posted by PatsSS

Why fully support them? They lie about their product. Why buy a complete kit and then replace all components that JDP supplies with it? Should have bought the res. myself from GM. But thought I could save some hassle with JDP. Been nothing but the opposite.

We have sold hundreds of these kits and we've had very few issues. I have seen a few cases where improper installation has cause caps to tear and lines to sweat such as your case. Our kit has a bracket and it is a complete plug and play solution..

Originally Posted by PatsSS

A nice sharp razor blade makes easy work of removing the line from the firewall.
I told Tyler it looked like it was "sweating out the pores". He said out of hundreds of these kits they have sold, he has NEVER heard or seen such a thing as I was describing. If I provided pictures they would replace the hose, BUT..."it'll just be the same stuff you already have", and as far as the leaking hose removing paint "installation error".
How can your hose leak brake fluid on my paint through a faulty hose, and then say it is my fault? JDP does not stand behind their stuff. GM SPECIALISTS? What a joke. GM should sue you for putting that on your website.

Please see the picture below. The hose was clearly rubbing on the strut tower... That caused the issue with your paint and it caused the sweating. We do stand behind our products and we sent you replacement parts even though you improperly installed them..



If you're not satisfied with the kit please return it and we'll give you a refund.

Originally Posted by Nick S

Thanks for highlighting this point.

I have known for a while now that EPDM hose is what you want to use with Brake/Clutch Fluid and I guess I never gave a second thought to check my JDP separate clutch reservoir kit when I received it to make sure the hose was EPDM. I noticed it was different looking than the OEM hose but I know that black hoses come in all kinds of different texture appearances. Now the last time I swapped out my clutch fluid I noticed there was a lot of "sweat" on the outside of the clutch hose and I thought that was strange and when I felt it with my fingers it felt slippery (kind of like oil). I just thought maybe it was humidity from heat cycles under the hood with a mixture of dirt and grim from road driving. I wiped it off with a paper towel and it definitely had an oily look to it.

After further research it appears that fuel hose will "sweat" brake/clutch fluid because it will absorb right thru the hose walls.

I just went out and checked my car now and there was again a small amount of "sweat" all along the hose. I am starting to think I will have to go online to McMaster Carr and order some EPDM hose so I can replace the hose that came with the kit.

I would highly suggest that JDP re-evaluate the hose they are sending with their separate clutch reservoir's and change it to an EPDM hose. If it does not say EPDM on the hose then I would not be using it for anything that touches brake/clutch fluid.

Now I have to source an EPDM hose and fight with that clutch reservoir hose again. Not really looking forward to that but I don't want any major leaks/messes in the future either.

I apologize you've had issues with your hose. We're in contact with our supplier which spec'd the hose for this application to get it resolved. We've used this hose for years on track car brake systems without issue but we will figure it out and have a resolution. Please send us an email so we have your info and we will reimburse you for the hose you purchased.

Originally Posted by Lil' Nasty

I had the same problem with my clutch line. Just replaced the hose with the EPDM hose from Ofer (gen5diy) and that took care of the problem... no more sweat along the line.

p.s i fully support JDP as a vendor through my purchases. but i agree changing their line to an EPDM hose is a good solution for future kits.

I appreciate your support. We spec'd EPDM hose and it looks like our supplier may have provide the incorrect hose. We will have it resolved and please send us an email with the receipt and we will reimburse you for the hose.

We are always here to answer questions via email or phone. If anyone has a problem please bring it to our attention so we can resolve it. We appreciate the continued support and have a great evening.

Kind regards,

Jordan Priestley
888.308.6007

[Nick S]

Originally Posted by JDP Motorsports

I apologize you've had issues with your hose. We're in contact with our supplier which spec'd the hose for this application to get it resolved. We've used this hose for years on track car brake systems without issue but we will figure it out and have a resolution. Please send us an email so we have your info and we will reimburse you for the hose you purchased.
Kind regards,

Jordan Priestley
888.308.6007

I sent you a PM.

Thanks for offering this Jordan. I'm not too worried about the hose though. It's not too expensive. I do appreciate the offer for reimbursement though. It would probably cost more for shipping/mailing than the hose itself costs though.

I was just hoping that you would check this thread and then look into the hose material more so that future customers will get the correct hose material. I know it's tough to manage all of your incoming products and you can't do a quality inspection on every item each time you receive it. And I know suppliers screw up all the time too when they are in a hurry.

Thanks again for the offer.

Nick S.

[PatsSS]

You say to the other guys that have the problem with sweating, you will replace the hose. But mine is sweating the entire length because I installed it wrong. I told you in the original email that the hose NEVER contacted the strut tower. Fluid leaked from the hose onto it. You have no proof that I installed it incorrectly or it was contacting the tower. The hose is wet the entire length. THE HOSE FAILED, LEAKED, and I just want to let people know your kit is not to be trusted!
The picture clearly shows my hand pushing down on the hose to show the spot where the fluid removed the paint. BRAKE FLUID REMOVES PAINT! It is not a chaffing issue, like you say. To spin it that way is just a way to cover your ass and call me a liar. That's why I said, JDP says the customer is always WRONG!

Even though you sent me a replacement out of the kindness of your heart, you still sent me more gas line.

[JDP Motorsports]

Originally Posted by PatsSS

You say to the other guys that have the problem with sweating, you will replace the hose. But mine is sweating the entire length because I installed it wrong. I told you in the original email that the hose NEVER contacted the strut tower. Fluid leaked from the hose onto it. You have no proof that I installed it incorrectly or it was contacting the tower. The hose is wet the entire length. THE HOSE FAILED, LEAKED, and I just want to let people know your kit is not to be trusted!
The picture clearly shows my hand pushing down on the hose to show the spot where the fluid removed the paint. BRAKE FLUID REMOVES PAINT! It is not a chaffing issue, like you say. To spin it that way is just a way to cover your ass and call me a liar. That's why I said, JDP says the customer is always WRONG!

Even though you sent me a replacement out of the kindness of your heart, you still sent me more gas line.

I can see where the line was contacting the strut tower. That picture is worth a thousand words. The line was clearly in contact with the strut tower and you are pushing it down from where it was contacting the strut tower... That is the ONLY damage I can see... That is not Gates Fuel line and we're going to look into it. The customer isn't always wrong but in your case the product was installed incorrectly. We replaced your hose which is no different than what I offered to the other customers that had an issue... Send the product back and we'll refund your money.

Kind regards,

Jordan Priestley
888.308.6007

[tandtperformance]

Originally Posted by JDP Motorsports

I didn't feel that your review was bad or offensive. I did feel there is more to the story so I responded. I only have 2 known issues with your kit although Tim could have handled others I'm not aware of; we have seen a number of "Installation Errors". It happens...

1. Tyler did offer the upgrade on shipping at an additional cost as I stated. We did send it USPS which is 2-3 days at no cost.

2. I can understand where your coming from and this has clearly been frustrating. We have our policy on the products we manufacture and they are there for a reason. I feel like we provided great options but you disagreed. Everyone has a right to their own opinion and I respect that.

Please keep us posted and let us know if you need anything else. I appreciate your support and have a great evening.

Kind regards,

Jordan Priestley
888.308.6007

hello all i tried to stay out of it. but to help a little on both sides. i bought 5 kits from jdp 1 of them was for mac.(install 1) when i installed it there was something wrong with it. i contacted jdp we went over a few things and we came up with something was wrong so they overnited a new kit. (install 2) everything was great it worked fine then about 6 months or so later mac calls and said its not work right. i told him to bring it back and we tested a few things. we sent it back and they said that it had gotten mud or something in the box. (install 3) they sent it back i was told by mac they fixed the box and sent new everything else. right from the start it was blowing fuses i was told to put a bigger fuse in by (tyler). it worked for about 20 mins of mac ride home then i got the call no go. so brought it back and i pulled it all out again i sent it back mind you i have paid to send it back everytime. i never asked jdp or mac to pay i sold the product to mac so i think its on me. do i think that me being a dealer of jdp would it have been nice for a call and say hey man i am sorry your going thru this. yes it would have been it would have been nice for someone to say hey i am not covering labor but i will help you out on some other kits when you make your next purchase. so we will be doing (install 4) this coming week. i am not trying to do anything hear but support part of what my customer is saying.

ps i have installed over 20 of these kits weather i bought it from jdp or the customer brought it to me. i had this same kit in my zl1

THIS IS THE ONLY KIT THAT I HAVE HAD A PROBLEM WITH AND I STILL PLAN TO INSTALL THEM AND SELL THEM.

THIS IS JUST A BAD DEAL FOR ALL

[mycamaro2011]

Glad to read this from the pro installer t&t that def backs up dorfmac.
after 4 defective kits of the same jdp should be refunding fully.
jdp if your selling a kit that doesnt work and after 4 installs do you think the kit mite have a problem? its def not easy removing and replacing the bumper and headlights espeacilly if its your daily driver!

i made my last purchase from you when i bought those new ver2 afterburners. i couldnt get any help on the correct way to install because there was no new instructions for the squared off design.

refund dorfmac only seems like the right thing since now his installer is saying they are crap

[Calikenn]

Wow...very nice T and T! Great to see a vendor step up and be a vendor.

[dorfmac]

Tim - thanks for the support. I know you have little to gain by jumping into the conversation, so this is just another example of you going out of your way to help me out.

I haven't updated recently since the latest kit has not yet been installed - just dropped my car off to have it done. I hope (for everyone's sake) that this is the last time going through this process. As I said before, I love the product, just not necessarily the policy, so I am really hoping everything is functional and I can go back to enjoying some awesome RGB halos.

[JDP Motorsports]

Originally Posted by tandtperformance

hello all i tried to stay out of it. but to help a little on both sides. i bought 5 kits from jdp 1 of them was for mac.(install 1) when i installed it there was something wrong with it. i contacted jdp we went over a few things and we came up with something was wrong so they overnited a new kit. (install 2) everything was great it worked fine then about 6 months or so later mac calls and said its not work right. i told him to bring it back and we tested a few things. we sent it back and they said that it had gotten mud or something in the box. (install 3) they sent it back i was told by mac they fixed the box and sent new everything else. right from the start it was blowing fuses i was told to put a bigger fuse in by (tyler). it worked for about 20 mins of mac ride home then i got the call no go. so brought it back and i pulled it all out again i sent it back mind you i have paid to send it back everytime. i never asked jdp or mac to pay i sold the product to mac so i think its on me. do i think that me being a dealer of jdp would it have been nice for a call and say hey man i am sorry your going thru this. yes it would have been it would have been nice for someone to say hey i am not covering labor but i will help you out on some other kits when you make your next purchase. so we will be doing (install 4) this coming week. i am not trying to do anything hear but support part of what my customer is saying.

ps i have installed over 20 of these kits weather i bought it from jdp or the customer brought it to me. i had this same kit in my zl1

THIS IS THE ONLY KIT THAT I HAVE HAD A PROBLEM WITH AND I STILL PLAN TO INSTALL THEM AND SELL THEM.

THIS IS JUST A BAD DEAL FOR ALL

Tim,

I apologize you've had issues with this kit. I stated I was aware of 2 issues on this particular car. One of the cases the control box was full of muddy water; that happens with the box is over tightened and we took care of it. Keep us posted on the install and we'll help you out with a future purchase. We also install products and build cars here; we've eaten our fair share of labor fixing issues and standing behind what we sell. I don't know of any manufactures that pay labor in warranty situations. I appreciate your support and have a great day.

Originally Posted by mycamaro2011

Glad to read this from the pro installer t&t that def backs up dorfmac.
after 4 defective kits of the same jdp should be refunding fully.
jdp if your selling a kit that doesnt work and after 4 installs do you think the kit mite have a problem? its def not easy removing and replacing the bumper and headlights espeacilly if its your daily driver!

i made my last purchase from you when i bought those new ver2 afterburners. i couldnt get any help on the correct way to install because there was no new instructions for the squared off design.

refund dorfmac only seems like the right thing since now his installer is saying they are crap

This has been a unique situation with one of these issue being due to the control box being full of mud and water; I'm not even sure how that happens.. The control box is removable without pulling the bumper and it takes 20 minutes; the car is also still drivable.

I remember your situation and I apologize you had an issue. That was a product manufactured by another manufacture and we were in contact with them to resolve your issue. We didn't have instructions for their kit and unfortunately didn't have the means to produce them ourselves at the time.. We have to go by the manufactures policies when it comes to warranties and returns.

I didn't read Tim saying our kit was crap and he has our kit installed on his own car.

Originally Posted by dorfmac

Tim - thanks for the support. I know you have little to gain by jumping into the conversation, so this is just another example of you going out of your way to help me out.

I haven't updated recently since the latest kit has not yet been installed - just dropped my car off to have it done. I hope (for everyone's sake) that this is the last time going through this process. As I said before, I love the product, just not necessarily the policy, so I am really hoping everything is functional and I can go back to enjoying some awesome RGB halos.

Tim is a good guy and I hope this issue gets resolved. Thanks for your support..

Kind regards,

Jordan Priestley
888.308.6007

[Treefrog]

JDP has been stand up with my dealings with them always offering good advice and good deals.. I plan to purchase more brake stuff from them in the near future.. Missunderstandings happen and it seems JDP is doing what is needed for resolution.

[mycamaro2011]

Ya, but $200 isnt cheap for afterburners with no instructions or weeks for a response or you guys to have no idea how to install what you sell. i know oracle should be fixing the problem with poor fitment on the double sided tape. it needs to be thicker and some type of template.

My problem now is what happens if a burner goes out where i had no choice but to epoxy them in? i dont even know if they would come out. Worried because i have been seeing members postings theirs are malfunctionng and the plasmas are back ordered? removed?

Did you guys stop selling your jdp halo kit because your website said Page not found error?

Originally Posted by JDP Motorsports

Tim,

I apologize you've had issues with this kit. I stated I was aware of 2 issues on this particular car. One of the cases the control box was full of muddy water; that happens with the box is over tightened and we took care of it. Keep us posted on the install and we'll help you out with a future purchase. We also install products and build cars here; we've eaten our fair share of labor fixing issues and standing behind what we sell. I don't know of any manufactures that pay labor in warranty situations. I appreciate your support and have a great day.



This has been a unique situation with one of these issue being due to the control box being full of mud and water; I'm not even sure how that happens.. The control box is removable without pulling the bumper and it takes 20 minutes; the car is also still drivable.

I remember your situation and I apologize you had an issue. That was a product manufactured by another manufacture and we were in contact with them to resolve your issue. We didn't have instructions for their kit and unfortunately didn't have the means to produce them ourselves at the time.. We have to go by the manufactures policies when it comes to warranties and returns.

I didn't read Tim saying our kit was crap and he has our kit installed on his own car.



Tim is a good guy and I hope this issue gets resolved. Thanks for your support..

Kind regards,

Jordan Priestley
888.308.6007

[dorfmac]

Final update... Hopefully.

Refurbished kit that was sent out did not work - again. Tim went out of his way to order a brand new kit on his dime, which JDP overnighted to him. New kit worked fine, and continues to.

Moral of the story, if my original halo kit had been exchanged instead of "fixed" from the start, we could have saved months of phone calls, labor hours, shipping times, trips to the shop, etc.

I'm happy to have a functional product again, but it was a big price to pay for both Tim and I. JDP was able to sell another kit, though!