04-04-2014, 03:57 PM | #197 | |
Drives: 2014 2SS 1LE Join Date: Dec 2013
Location: Earth
Posts: 383
|
Quote:
and tell him that you want a status update right now. it'll be busy as the weather is warming up you hate to make a stink in front of all those potential customers for the bad service after the sale...;-) wink |
|
04-04-2014, 04:00 PM | #198 |
Drives: 2014 2SS 1LE AGM Join Date: May 2013
Location: raleigh
Posts: 301
|
You can talk to gm customer service on there site. Ive been doing that every day since monday. I just finished talking to one of them and it's still bayed :(
|
04-04-2014, 04:30 PM | #199 | |
Drives: '14 2SS/RS Vert 6M/KTU/NPP/DTA/ARH Join Date: Jan 2014
Location: Indianapolis
Posts: 2,826
|
Quote:
__________________
Consensus is, by definition, a lack of leadership.
|
|
04-04-2014, 06:52 PM | #200 |
Camaro SS 1LE
Drives: 2014 2SS RS 1LE Join Date: Apr 2014
Location: Indianapolis
Posts: 73
|
Thanks for the warm welcome guys!! I know, I'm about t start something at the dealership, but might try the Gm chat first.. Yea, there is infinite knowledge here that I have just barely scraped the surface. It's awesome!
|
04-04-2014, 09:23 PM | #201 |
Drives: 2014 Camaro ZL1 Join Date: Jan 2014
Location: Severn, MD
Posts: 140
|
Strangest thing. I'm told on Tuesday night that my ZL1 was to arrive at the Annapolis Junction, MD VDC on Wednesday. I check the Chevrolet tracking site on Wed and it tells me it arrived at the dealership. I call my dealer and he says it's not there. I contact Becky on this forum and she says from her info, it's at the dealer as well. But, it's now off her radar. I then get told by my rep that the vehicle is enroute...but I contact a rep via the online tracking tool and he tells me it is still at the VDC. What? I then get told today that they expect delivery on either Saturday...but no later than Monday. And, he's had all the time in the world to order and have the upgraded audio hardware but only has one thing as the other parts will arrive "soon". So, I'll still have to wait even if it arrives on Saturday.
So, quite the process, right? Yet, my dealer wanted me to be there last weekend so he can get the sale and get his March incentive. I can't wait to get my car and drive it. But, while my dealer is a good guy, he really didn't do SQUAT for me as I used this forum to get all of my answers and yet he needed me to drive an hour so he can get his precious bonus while he lied and didn't tell me the truth or simply didn't check. I know I won't regret the purchase as this is one hell of a car. But, I'm pretty pissed right now. I just want my car. |
04-04-2014, 09:30 PM | #202 | |
Drives: 2014 2SS 1LE AGM Join Date: May 2013
Location: raleigh
Posts: 301
|
Quote:
I find out much quicker through them then constantly hassling my sales guy which takes about 3 hrs to respond. Hopefully we will have the same train maybe since Im right below you. |
|
04-04-2014, 11:19 PM | #203 | |
Camaro SS 1LE
Drives: 2014 2SS RS 1LE Join Date: Apr 2014
Location: Indianapolis
Posts: 73
|
Quote:
|
|
04-05-2014, 05:58 PM | #204 |
Drives: 2014 Camaro ZL1 Join Date: Jan 2014
Location: Severn, MD
Posts: 140
|
Good news...my dealer sent me pics today. She has arrived! Now just hope the parts for the audio upgrade are in on Monday.
|
04-05-2014, 06:06 PM | #205 |
Drives: '14 2SS/RS Vert 6M/KTU/NPP/DTA/ARH Join Date: Jan 2014
Location: Indianapolis
Posts: 2,826
|
That is Great news. I am expecting the same on Monday. What is your audio upgrade?
__________________
Consensus is, by definition, a lack of leadership.
|
04-05-2014, 07:54 PM | #206 |
Drives: 2014 2SS 1LE Join Date: Dec 2013
Location: Earth
Posts: 383
|
|
04-06-2014, 03:54 AM | #207 |
Drives: '14 2SS/RS Vert 6M/KTU/NPP/DTA/ARH Join Date: Jan 2014
Location: Indianapolis
Posts: 2,826
|
This is starting to get comical...mine was reported to be at the truck depot Thursday morning, two hours away, a "hot" delivery, and nothing since. I spent the whole day underneath other cars and in the yard working yesterday and kind of forgot about it for a while. [Note to self: Get caught up on other chores so that when it does finally arrive...]
I'm sure my friendly salesman just wants to surprise me next week with the message that my car is ready to be picked up! We might even have a top down day next week! Razor, I just realized your thread is now 9 pages of angst!!! That'll scare off any future factory orderers!
__________________
Consensus is, by definition, a lack of leadership.
|
04-06-2014, 11:33 AM | #208 | |
Drives: 2014 2SS 1LE Join Date: Dec 2013
Location: Earth
Posts: 383
|
Quote:
Today would have actually been the first day weather would have permitted me driving it. The thing is, once I get it, I'll forget about how long and painful the wait was and then order a car later just remembered again. The only thing that concerns me now is my car didn't make the train because of some quality issue and I don't know what that is?? I'm glad that someone caught it and is taking care of it but it just prolongs the delivery.... gotta take the good with the bad I guess |
|
04-07-2014, 10:38 AM | #209 |
Drives: '14 2SS/RS Vert 6M/KTU/NPP/DTA/ARH Join Date: Jan 2014
Location: Indianapolis
Posts: 2,826
|
Well, this morning's update contains new and different information. NOW, my car arrived at the Cincinnati depot at 3:30 this morning. No ETA to the dealer...
I asked my salesman today if they would disable skip shift and hill assist as part of the dealer prep. Bet they've never heard that one before! I am increasing my lead as the biggest PITA they've ever dealt with.
__________________
Consensus is, by definition, a lack of leadership.
|
04-07-2014, 11:22 AM | #210 |
Drives: 2014 2SS 1LE Join Date: Dec 2013
Location: Earth
Posts: 383
|
Well I just got some more BAD NEWS!
Called Chevy CS to get an update on my car. It still has not shipped. I was told it was pulled last week due to a quality issue by my dealer, however the CS rep did not have that information. She also could not give me an ETA, said to call back next week and maybe they would have an update. The car took 18hrs to build and has been sitting for 17 days waiting to ship! (retarded!). I understand the rail car situation and all, but I'm starting to think the car was damaged on the lot or while trying to load it on a rail car and that is the "Quality Issue". Either way they should have this figured out Glad to here that you guys will be getting your cars soon and don't have to put up with this |
|
|
|
|