MyLink Issues - Page 9 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Liralen · 09-21-2013, 01:09 AM

Quote:

Originally Posted by OPP

Adding my problems with MyLink:
1. It is SLOW. To get to one of my playlists on the iPod, it takes me the time it takes to get to my destination. Everytime I choose another playlist, I have to go back and activate the shuffle again.
2. The fan speed display sometimes gets "stuck" even if I change the manual dial.
3. I can't save my "favorite" phone numbers by voice command like I did on my 2012 SS. Now I have to say the complete name of the person and it will automatically call home and not the mobile phone. I have had to now use my iphone to call the person I want to call because MyLink doesn't let me call the person's mobile phone.
4. Sometimes the MyLink wont recognize the ipod even if it was already connected. I have to disconnect it and connect it again.
Summary: MyLink needs a faster processor and a software upgrade. It sucks, period. GM, please help us! Amen.

Have the same issue with mylink not automatically recognizing my ipod. However, I just select the source button on the console and when it gets to ipod as the source the ipod wakes up. However, using the source button on the steering wheel it will not. But at least do not have to unplug it from the USB each time.

The Stig · 09-24-2013, 07:35 AM

For whatever reason my "Fuel Stations" App is no longer working. Just keeps telling me "No fuel stations found in search area." Tried to do a reset of my XM - which didn't fix the issue AND now I've lost my speed camera POI's.

I'm starting to find that MyLink has more bugs than Windows 8

cableman · 09-24-2013, 08:08 AM

Quote:

Originally Posted by The Stig

For whatever reason my "Fuel Stations" App is no longer working. Just keeps telling me "No fuel stations found in search area." Tried to do a reset of my XM - which didn't fix the issue AND now I've lost my speed camera POI's.

I'm starting to find that MyLink has more bugs than Windows 8

I bet if you did a reflash of firmware, it would work. This is why Chevrolet needs to let us flash our own firmware. Wtf Chevy????

Chevrolet Customer Svc · 09-24-2013, 09:17 AM

To further assist with any MyLink issues anyone may be currently experiencing, we have a special team that can assist. The contact phone number is 855-478-7767, and the hours of operation are 8:00am to 10:00pm EST. They are open seven days a week, and they will be able to provide you with the most up to date information. If assistance is needed in scheduling dealership appointments, please send us a private message at any time! Thank you!

Jessica
Chevrolet Customer Care

tramtwo · 09-24-2013, 09:27 AM

Quote:

Originally Posted by Chevrolet Customer Svc

To further assist with any MyLink issues anyone may be currently experiencing, we have a special team that can assist. The contact phone number is 855-478-7767, and the hours of operation are 8:00am to 10:00pm EST. They are open seven days a week, and they will be able to provide you with the most up to date information. If assistance is needed in scheduling dealership appointments, please send us a private message at any time! Thank you!

Jessica
Chevrolet Customer Care

Thanks Jess!!

tramtwo · 09-24-2013, 09:28 AM

Quote:

Originally Posted by The Stig

For whatever reason my "Fuel Stations" App is no longer working. Just keeps telling me "No fuel stations found in search area." Tried to do a reset of my XM - which didn't fix the issue AND now I've lost my speed camera POI's.

I'm starting to find that MyLink has more bugs than Windows 98

Fixed it for ya.

Chevrolet Customer Svc · 09-24-2013, 10:24 AM

You're welcome!

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by tramtwo

Thanks Jess!!

ROCKYTOP328 · 09-25-2013, 06:55 AM

looks like the same problems with my cars MYLINK.. Shuffle wont stay on when IPOD is connected. If I change artists or albums the screen changes but theres no audio. Only way to fix this is to unplug the ipod and plug back in only to wait 10-20 secs before I hear any music.. VERY FUSTRATING!!

I have also had the problem of AC on 4-5 and screen shows off. Looks like I will be making an appointment with the dealership and hope they will do something about it.. Wish all others luck with the process and will post any feedback I get.

The Stig · 09-25-2013, 07:19 AM

Quote:

Originally Posted by cableman

I bet if you did a reflash of firmware, it would work. This is why Chevrolet needs to let us flash our own firmware. Wtf Chevy????

You can - the problem is the only way to get the firmware is to have a TechII subscription.

nyrfan · 09-25-2013, 07:29 AM

Hopefully GM follows this post so we can finally get out issues resolved.

I'm sure some of you have not even noticed that you are missing symbols on the back up camera, they are actually pretty cool. Most 2013's did not have them and needed an update to get them, after a few visits to the dealer I finally got the update.

y2jdmbfan · 09-25-2013, 07:57 AM

I have an issue with my iPhone 5S and iPad Mini connected to My Link. What happens is that the song I select the song I want, the MyLink plays another song by that artist, but not the song I selected. I thought this was a bug with the iPad Mini and iOS 6, but the same thing now happens with this iPhone 5S I am test driving...

Y2J

Chevrolet Customer Svc · 09-25-2013, 07:59 AM

Hi ROCKYTOP328,

Please keep us posted on your dealership visit! If further assistance is needed, we are happy to help.

Jessica
Chevrolet Customer Care

Quote:

Originally Posted by ROCKYTOP328

looks like the same problems with my cars MYLINK.. Shuffle wont stay on when IPOD is connected. If I change artists or albums the screen changes but theres no audio. Only way to fix this is to unplug the ipod and plug back in only to wait 10-20 secs before I hear any music.. VERY FUSTRATING!!

I have also had the problem of AC on 4-5 and screen shows off. Looks like I will be making an appointment with the dealership and hope they will do something about it.. Wish all others luck with the process and will post any feedback I get.

tramtwo · 09-25-2013, 08:19 AM

Quote:

Originally Posted by The Stig

You can - the problem is the only way to get the firmware is to have a TechII subscription.

Can't wait... hard to believe that these files have not made their way into the public domain... GM may need to rethink this one. Firmware updates have been and are publically available for all sorts of hardware.

y2jdmbfan · 09-25-2013, 08:30 AM

So do we know anyone on here with a TechII subscription? If not, perhaps we can all donate some $$$ towards the cost of getting one.

09-24-2013, 07:35 AM	#114
The Stig knows 2 facts about ducks Drives: ...and they're both wrong Join Date: Aug 2009 Location: The HMS Invincible Posts: 25,072 View My Garage	For whatever reason my "Fuel Stations" App is no longer working. Just keeps telling me "No fuel stations found in search area." Tried to do a reset of my XM - which didn't fix the issue AND now I've lost my speed camera POI's. I'm starting to find that MyLink has more bugs than Windows 8 __________________

09-25-2013, 07:29 AM	#122
nyrfan Let's go Rangers! Drives: 13' AGM 2SS/RS L99 Join Date: Jun 2011 Location: Orlando, FL Posts: 10,742 View My Garage	Hopefully GM follows this post so we can finally get out issues resolved. I'm sure some of you have not even noticed that you are missing symbols on the back up camera, they are actually pretty cool. Most 2013's did not have them and needed an update to get them, after a few visits to the dealer I finally got the update. __________________ Soprano 4/1/00-6/14/11, Gone but NEVER forgotten! FSP tuned: 377/389

09-24-2013, 09:17 AM	#116
Chevrolet Customer Svc Drives: GM Vehicles Join Date: Jun 2010 Location: Michigan Posts: 9,328	To further assist with any MyLink issues anyone may be currently experiencing, we have a special team that can assist. The contact phone number is 855-478-7767, and the hours of operation are 8:00am to 10:00pm EST. They are open seven days a week, and they will be able to provide you with the most up to date information. If assistance is needed in scheduling dealership appointments, please send us a private message at any time! Thank you! Jessica Chevrolet Customer Care

09-25-2013, 06:55 AM	#120
ROCKYTOP328 Drives: 2013 2LT RS Inferno Orange Join Date: May 2013 Location: Atlanta,GA Posts: 4	looks like the same problems with my cars MYLINK.. Shuffle wont stay on when IPOD is connected. If I change artists or albums the screen changes but theres no audio. Only way to fix this is to unplug the ipod and plug back in only to wait 10-20 secs before I hear any music.. VERY FUSTRATING!! I have also had the problem of AC on 4-5 and screen shows off. Looks like I will be making an appointment with the dealership and hope they will do something about it.. Wish all others luck with the process and will post any feedback I get.

09-25-2013, 07:57 AM	#123
y2jdmbfan Drives: 2013 IOM ZL1 Join Date: Feb 2009 Location: Lemont, IL Posts: 106	I have an issue with my iPhone 5S and iPad Mini connected to My Link. What happens is that the song I select the song I want, the MyLink plays another song by that artist, but not the song I selected. I thought this was a bug with the iPad Mini and iOS 6, but the same thing now happens with this iPhone 5S I am test driving... Y2J

09-25-2013, 08:30 AM	#126
y2jdmbfan Drives: 2013 IOM ZL1 Join Date: Feb 2009 Location: Lemont, IL Posts: 106	So do we know anyone on here with a TechII subscription? If not, perhaps we can all donate some $$$ towards the cost of getting one.