How soon should I have a tracking #? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Ant · 04-03-2009, 09:31 AM

I went to a new dealership after getting my deposit back from the first one, and I placed my order last Saturday (3/28)...the dealer(s) told me that the order was placed, but there is no tracking number yet. Does this sound like BS?

Inspector 17 · 04-03-2009, 09:37 AM

By tracking number do you mean GM Workbench order number? If so, that depends on the dealer. Some dealers enter the order into one system and then there is one person (GM or maybe the owner, etc) who actually inputs all the orders into Workbench. So, you may have to wait until that person enters it to get the order number. If they put it in Workbench right there in front of you, you should have an order number on the spot.

Ant · 04-03-2009, 09:40 AM

Quote:

Originally Posted by camaropete

By tracking number do you mean GM Workbench order number? If so, that depends on the dealer. Some dealers enter the order into one system and then there is one person (GM or maybe the owner, etc) who actually inputs all the orders into Workbench. So, you may have to wait until that person enters it to get the order number. If they put it in Workbench right there in front of you, you should have an order number on the spot.

Yeah I meant the Workbench #, and they didn't do it in front of me, so I guess I may have to wait a little bit. Thanks.

Chevyrocker · 04-03-2009, 09:44 AM

As soon as the order gets put in it autpmatically generates an order number...I would be on the phone right now getting that worked out if I were you...

Camaro509 · 04-03-2009, 10:37 AM

I think there is some confusion. The Order No# is a six digit alpha-numeric on the Workbench printout the dealer should give you. Up until a certain point in the process, there is no way you can use that number to track the vehicle, the dealer has to do it from within the Workbench program, he should give you updates as they happen though if you ask him to.

Once you get to the actual build stage, and the vehicle gets assigned a VIN you can then track it that way yourself.

04-03-2009, 09:31 AM	#1
Ant Drives: 2017 Camaro 1LT/RS (V6) Join Date: Dec 2008 Location: Long Island, NY Posts: 911	How soon should I have a tracking #? I went to a new dealership after getting my deposit back from the first one, and I placed my order last Saturday (3/28)...the dealer(s) told me that the order was placed, but there is no tracking number yet. Does this sound like BS?

04-03-2009, 09:44 AM	#4
Chevyrocker Weekend Rockstar Drives: Depends on the day... Join Date: Mar 2008 Location: West Palm Beach Posts: 1,444	As soon as the order gets put in it autpmatically generates an order number...I would be on the phone right now getting that worked out if I were you... __________________ *Shortcuts can slow you down...*

04-03-2009, 10:37 AM	#5
Camaro509 Drives: 2010 2SS/RS Black Join Date: Mar 2009 Location: Kansas Posts: 1,085	I think there is some confusion. The Order No# is a six digit alpha-numeric on the Workbench printout the dealer should give you. Up until a certain point in the process, there is no way you can use that number to track the vehicle, the dealer has to do it from within the Workbench program, he should give you updates as they happen though if you ask him to. Once you get to the actual build stage, and the vehicle gets assigned a VIN you can then track it that way yourself. __________________ Understeer, Oversteer, Wheel Alignment (Camber etc), Torque, Horsepower, Camaro Fold for team 11108 to help find a cure! Folding@home Stanford's Research DC Program.

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04-03-2009, 09:37 AM	#2
Inspector 17 I love crepes Drives: 2017 ZL1 NGM A10 Join Date: Oct 2008 Location: Maryland Posts: 4,955 View My Garage	By tracking number do you mean GM Workbench order number? If so, that depends on the dealer. Some dealers enter the order into one system and then there is one person (GM or maybe the owner, etc) who actually inputs all the orders into Workbench. So, you may have to wait until that person enters it to get the order number. If they put it in Workbench right there in front of you, you should have an order number on the spot.