Pedders - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

svrds10 · 06-14-2010, 06:05 PM

Quote:

Originally Posted by JusticePete

Jay,

We apologize for our lapse in service and communication. That should have NEVER occurred. Please PM myself and Mike your phone number. Mike will make arrangements with you to install a set of Pedders Xa coilovers at no cost in an effort to convey how seriously we take customer satisfaction. Once again, please accept my personal apology for your poor service.

Way to step up... Pedders makes an awesome product. Unfortunately you cant make every customer happy, glad to see when things do go south that they step up to the plate and resolve the issue.

*radz28* · 06-15-2010, 09:31 AM

Quote:

Originally Posted by JusticePete

We have addressed both clients issues and believe that we have resolved them favorably.

From what an earlier posts read, it certainly looks like it. That's what I'm talking about

Quote:

Originally Posted by svrds10

Way to step up... Pedders makes an awesome product. Unfortunately you cant make every customer happy, glad to see when things do go south that they step up to the plate and resolve the issue.

LittleMT · 06-15-2010, 11:48 AM

My Goat is pedderized. Those Pedders cats go out of there way to help folks...

Rob@WretchedMS · 06-15-2010, 11:49 AM

Hey!
how the heck are you!
Good to see you here.

LittleMT · 06-15-2010, 11:53 AM

Quote:

Originally Posted by Rob@WretchedMS

Hey!
how the heck are you!
Good to see you here.

Hey there! I am holding out for a 2011 Camaro.... and I need the frontend lowered....with some help from Pedders....

My Maybellene sports this decal:

Jeanius · 06-15-2010, 03:40 PM

Any updates Jason or Manny?

Not trying to bash Mike since hes a nice guy, but I was and still am upset about the Misc charges as well.

Im kickin myself in the ass after seeing Xa's go up for sale on the board for 1400 or less, and I paid $500 for the springs, shoulda just waited and done it right the first time

Jeanius · 06-15-2010, 03:49 PM

Quote:

Originally Posted by JusticePete

Jay,

We apologize for our lapse in service and communication. That should have NEVER occurred. Please PM myself and Mike your phone number. Mike will make arrangements with you to install a set of Pedders Xa coilovers at no cost in an effort to convey how seriously we take customer satisfaction. Once again, please accept my personal apology for your poor service.

WOW, No cost for installation or No cost for the coilovers??

*radz28* · 06-15-2010, 04:41 PM

Quote:

Originally Posted by Jeanius

WOW, No cost for installation or No cost for the coilovers??

See...

ElManny · 06-15-2010, 04:49 PM

Quote:

Originally Posted by Jeanius

Any updates Jason or Manny?

Not trying to bash Mike since hes a nice guy, but I was and still am upset about the Misc charges as well.

Im kickin myself in the ass after seeing Xa's go up for sale on the board for 1400 or less, and I paid $500 for the springs, shoulda just waited and done it right the first time

pete took care of me on the coil overs part i should receive them in the mail today. my bushings and the sway bars which mike was gonna do like yours and jay's not sure when those will be done. as long as its taken care of by august so i can hot lap my car at laguna seca

Jay2SS109 · 06-17-2010, 08:35 PM

.

ElManny · 06-17-2010, 09:57 PM

glad to see you got taken care of jay. im almost satisfied. wasnt taken care of as well as you but pete made sure i was treated like i should have in the first place. hopefully ill be fully taken care of soon but taken care of as far as pete can go i think.

*radz28* · 06-21-2010, 09:10 AM

Great news! Great customer service. Kudos to you for hanging in there and to Pedders to get you squared away.

mws444 · 07-02-2010, 11:25 PM

Sorry you guys had problems...But very glad Mike and Pete made it right!
Sometimes things happen the difference comes in when they step up and make it right!
Way to go!!!!

06-15-2010, 11:48 AM	#17
LittleMT user bann'd Drives: Chevy SS Join Date: May 2009 Location: Hepcat City Posts: 1,463	My Goat is pedderized. Those Pedders cats go out of there way to help folks... __________________ Chantilly Lace, the 2011 Rockabilly Jukebox..ADM built..617rwhp, geared A6.

06-15-2010, 03:40 PM	#20
Jeanius Drives: Blk/Blk 2018 Sierra SLT Join Date: Dec 2006 Location: Golden State Posts: 2,925	Any updates Jason or Manny? Not trying to bash Mike since hes a nice guy, but I was and still am upset about the Misc charges as well. Im kickin myself in the ass after seeing Xa's go up for sale on the board for 1400 or less, and I paid $500 for the springs, shoulda just waited and done it right the first time __________________ SOLD: 2SS LS3 M6 - MGW - Dynatech LT's HF Cats - Magnaflow Street CB - ADM Race CAI - Pedders Xa Coilovers - Pfadt Sways TRADED: 2016 2SS M6

06-17-2010, 08:35 PM	#24
Jay2SS109 Redemption Drives: . Join Date: Feb 2010 Location: . Posts: 198	. Last edited by Jay2SS109; 06-25-2010 at 10:15 AM.

07-02-2010, 11:25 PM	#27
mws444 Drives: 701 RWHP Lingenfelter/Pedders Beast Join Date: Apr 2009 Location: El Paso Posts: 2,973	Sorry you guys had problems...But very glad Mike and Pete made it right! Sometimes things happen the difference comes in when they step up and make it right! Way to go!!!! __________________ Lingenfelter forged balanced and blueprinted LS3, Maggie TVS 2300 LPE 9.5" Rearend 3.73,LPE dual disk clutch,10/14 rib belt drive, MTI shifter,RPM Level VI,Corsa stainless cat back, Racing Brake Rotors, LPE calipers, LPE twin fuel pumps, American Racing long tube headers, GT9 cam Port and polished heads and an ADM majic tune. 701 RWHP,Fully Pedderized w/complete bushings and Sportsryder Supercar Remote resevior coilovers. CCW 505t's Nitto Invo's and DR's Beware of the LPE Brotherhood!

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