12-16-2010, 06:17 PM | #29 | |
Psssssssssshhhhhhhhhhhhh!
Drives: under contruction Join Date: Nov 2009
Location: Marysville, Ohio
Posts: 12,996
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My responses are in blue below.
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12-16-2010, 06:18 PM | #30 | |
Booooosted.
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Isn't that simple. When I was dealing with Savini, Nine Ball was getting shut out as well. They were gonna let me buy a new set AT COST....... well yipee........ I would get to pay another 4k or so to get my problems fixed and be left with a messed up set to try and sell. That was my only option till I got pissed on here. So, ya, if they shut out the retailer, what else can you do? |
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12-16-2010, 06:21 PM | #31 | |
Psssssssssshhhhhhhhhhhhh!
Drives: under contruction Join Date: Nov 2009
Location: Marysville, Ohio
Posts: 12,996
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Nick at Savini specifically asked me not to get Tony involved. Nick said he would take care of me directly. |
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12-16-2010, 06:21 PM | #32 |
Guest
Join Date: Jun 2009
Location: PA
Posts: 4,812
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12-16-2010, 06:24 PM | #33 |
Go Blue!!!!!
Drives: 2012 Cruze LT Join Date: Mar 2009
Location: Indiana
Posts: 23,290
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12-16-2010, 06:34 PM | #34 | |
CamaroFans.com
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After all the communications she waited patiently BEFORE posting on the forums... This is a LAST resort for reasonable folks like Terri. I applaud her for letting the rest of us know what we already feared.. Sounds very clear in the OP about what was agreed on and documented in e-mails. If it takes shop person lingo for you to understand then you don't need to be servicing folks on the forums. Take a hike and let your dealers handle it... that is if there are any left. Unbelieveable... so sorry this has happened... |
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12-16-2010, 06:35 PM | #35 | |
Account Suspended
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- They were dealt with by the vendor as they should have been.
- No one ever called you a redneck and I dont know what that has anything to do with anything? - As I mentioned, like every company, we make mistakes. We specifically do not deal with consumers for this fact alone. If you buy a Sony TV from Walmart, and you have an issue, do you go to Sony to fix the problem? - Jekl, the fact is... that there are differences in shops, customers, vendors, shipping times, equipment used, and so on. No company wants to throw away money and there are options that need to be exhausted to get to the bottom line. - Your wheels were not out of round. Darth's wheels were not out of round. That was the very concern you had... - In efforts to keep my response to a minimum, please see the tech section at TireRack.com for more info on cast and forged wheels. http://www.tirerack.com/wheels/tech/....jsp?techid=90 - Again, no one is insulting your intelligence. It is just plain fact Jekl. Quote:
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12-16-2010, 06:42 PM | #36 | |
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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I am a redneck and proud of it , I don't take it as an insult. I make my living the old fashioned way, Hard Work. I understand your point but why in the cases of Randy and Emma was the customer encouraged to deal directly with the manufacturor instead of the vendor. OR are you saying that Randy and Emma are lying to all of us here today, and the e-mails they have supporting their claims are out right lies.?? |
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12-16-2010, 06:47 PM | #37 | |
Booooosted.
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Secondly, I guess you are saying we shouldn't buy your wheels on-line. I would agree. |
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12-16-2010, 06:49 PM | #38 | |
Psssssssssshhhhhhhhhhhhh!
Drives: under contruction Join Date: Nov 2009
Location: Marysville, Ohio
Posts: 12,996
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Well, Savini did talk to IPS Motorsports during the summer about the problems with my wheels. I'm sure they mentioned the problems with the paint chipping around the lip of the wheels due to poor paint prep. (That's why IPS called Savini). The guys at IPS told me that Savini said they would refinish the wheels under warranty if I shipped the wheels back to California. If you'd like, I can post all of the emails that were exchanged. I have them all. I just reread them. Nowhere did Savini say they would only refinish the centers. In several places I said that the lips and lug areas had chips in them. It wasn't until a month after Savini got the wheels that Nick said they were only doing the centers. I don't mind that powdercoating is extra. I agreed to that. What bothered me was trying to jack the price up by $800 after my wheels had already been sent to California and after the work had been completed. I had made it very clear prior to shipping that the entire wheels needed to be refinished. |
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12-16-2010, 06:53 PM | #39 |
Account Suspended
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I never said they were lying... Honestly, I took it upon myself to try and make this happen quicker, easier, and more cost effective for you members.
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12-16-2010, 06:56 PM | #40 | |
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Emma, this is what we had the long conversation about. I apologized for the misunderstanding and ended up eating 80% of the cost. Was this not what we equally agreed to?
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12-16-2010, 07:00 PM | #41 | |
Guest
Join Date: Jun 2009
Location: PA
Posts: 4,812
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12-16-2010, 07:03 PM | #42 | ||
and MR. HYDE
Drives: 2010 2SS RJT/BLK 6Spd Man Join Date: May 2009
Location: Oxford, Alabama
Posts: 4,375
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It appears to me and again I am a layman on this but paint on wheels is not a good idea and looks like neither is powder coating, the extra money charged for it is definitely not worth the hassel. But it really boils down to one simple thing here. Emma got charged too much not really sure how much but it appears around 200.00 to 400.00 for this powder coating thing, agree? in her eyes Is it really worth all this for 200.00/ |
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