07-07-2010, 02:31 PM | #15 |
user bann'd
Drives: Chevy SS Join Date: May 2009
Location: Hepcat City
Posts: 1,463
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I agree, Hylton, I am a new Camaro owner and will have many questions, do me a favor and please avoid any threads/questions of mine. kthnxbye.
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Chantilly Lace, the 2011 Rockabilly Jukebox..ADM built..617rwhp, geared A6. |
07-07-2010, 02:34 PM | #16 |
Drives: fanboys and ass kissers crazy. Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
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You are a customer not a dealer!!!
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"BBOMG - More than just a car show.... It's an experience!"
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07-07-2010, 02:47 PM | #17 |
buzzy56
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Who has all the answers?
Very few of us have all the answers all the time.However some of us THINK that we have all of the answers all the time.But in reality we truly do not.
Power comes in all forms.Some gain it through deeds some thru accomplishments and some hide behind the screen and spew their venom upon others.Deep down inside knowing that in reality they could never get away with it in person. Oh the internet, it does give some a feeling of power!
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OLD SCHOOL / NEW SCHOOL COOL
Last edited by buzzy56; 07-07-2010 at 02:48 PM. Reason: spelling |
07-07-2010, 03:05 PM | #18 |
Older Than Dirt
Drives: 2010 & 2013 Camaros Join Date: Apr 2010
Location: Aiken, SC
Posts: 4,564
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I love internet lawyers.
I think everyone needs to step back and take a deep breath. And just because Hylton has a bug up his butt today doesn't mean he's always like that. But it seems others get so butt-hurt over it and think they have to fling crap back like somehow that's helping the situation. I do agree with Milk on this...at least the dealer cares enough to ask SOMEONE rather than the usual "sorry, can't do that because blah blah blah" (secretly meaning they have no idea or are willing to try).
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2010 2SS TE, 1 of 822/2013 Camaro ZL1 vert, 1 of 54
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07-07-2010, 03:09 PM | #19 |
Barossa's handler
Drives: 2LT/RS RJT Join Date: Mar 2010
Location: Highland Chev,Aurora Ontario
Posts: 1,097
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Dealerships are franchises. Each one is run to the way the Dealer Principal best sees fit. Sometimes the higher up's in Sales and Service and yes, even parts, aren't made aware of some of the tools available for things like this. Not all of the people working at a dealership are trained correctly or given all of the tools to do things that will make for optimal customer service. Maybe because they are new to the business, maybe because the dealer is behind the times. There are many factors as to the WHY of it. The fact that someone is trying to make his customer happy (therefor providing GOOD customer service) is what should be looked at instead of the failings of GM and it's accessibility of info to it's employees and such. Brow beat THEM not the person trying to find answers. Just a thought. I understand the venom, just not where it's directed.
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SLP's GTA Master Specialty Vehicle and Master Parts Dealer
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07-07-2010, 03:31 PM | #20 | |
Drives: '10 1LT/RS Join Date: Apr 2010
Location: Canada
Posts: 610
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Quote:
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07-07-2010, 03:32 PM | #21 |
Drives: 2010 Camaro SS Join Date: Apr 2009
Location: Montreal!!
Posts: 753
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woww what did I miss here? since the last time I looked at this thread it got real ugly! lol where was the threat? I must of missed that part!
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Black on Black on Black 2010 Camaro 2SS LS3;K&N intake, Dynatech 1 7/8 catted LTs, Borla S Cat Back, Eibach prokit, Pfadt rear trailing arms, ZL-1 driveline, BTR Stage III Cam, Tuned by Performance Redline 444.1whp & 442.9 ft-lb
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07-07-2010, 03:37 PM | #22 |
My baby is here
Drives: SIM 2LT Join Date: May 2009
Location: Canada
Posts: 667
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Post #9
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07-07-2010, 03:51 PM | #23 |
Drives: 2006 Corvette Join Date: Jun 2009
Location: Toronto
Posts: 28
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Sorry everyone, since it seems that I have somehow started a war amongst members. Just a question to Hylton: you mention that you provde a lot of service to General Motors...what exactly is it that you do? The reason I ask questions on Camaro Forum is because believe it or not this is the site where you can group many people together who are more knowledgeable than most salespeople, managers, presidents, big wigs at GM. I know on this site I will get an an answer immediately and most of the time correctly. Why contact others and be put on hold and have someone look into a question for me when I can receive the answer here right away and then pass that off to the customer who in turn will be satisfied. Hylton, you unfortunately know none of my credentials and i wish you would investigate a little bit further instead of sounding like someone that sits atop his high horse and feels like they are better than everyone else. Whats truly funny is that you knock my customer service and brag about yours when in turn you sound like you do not provide great customer service at all. Just my opinion...I am sure you have a great customer service track record. Good luck to you!
Thanks to everyone who had my back...it is much appreciated. On a side note...the customer that is looking to replace his window sticker, this was the 3rd Camaro he purchased from me....I am guessing i did a pretty good job. Lucio |
07-07-2010, 03:54 PM | #24 | |
My baby is here
Drives: SIM 2LT Join Date: May 2009
Location: Canada
Posts: 667
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Mine makes 4 of many. Thanks Lucio there was reason I bought from you. When no other dealership would help me you stepped up to the plate. For once I walked away from a dealership felling like i was helped not screwed.
Quote:
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07-07-2010, 03:58 PM | #25 | |
Drives: fanboys and ass kissers crazy. Join Date: May 2008
Location: Ottawa, Ontario
Posts: 7,280
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Quote:
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"BBOMG - More than just a car show.... It's an experience!"
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07-07-2010, 05:23 PM | #26 |
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No one said anything wrong by any party, an opinion was expresed!
Ease up. It was entertaining thoughts. It comes apart when the do gooders jump in creating the issue. Must be the heat.
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PHADT FE4 ZL Stg.3 VMAX CNC Spiral Ported Throttle Body Dynatech LT headers, Hi flow Cats MBRP 3" 304 stainless X-pipe exhaust Fastlane true CAI. Barton shifter |
07-07-2010, 05:38 PM | #27 |
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O.K PEOPLE SETTLE DOWN, IT'S THIS KIND OF CRAP THAT MAKES BAD FORUMS (MODERATORS FEEL FREE TO JUMP IN ANYTIME ).
I have always encouraged members (new and not so new) that if they have a question about anything, they can always feel free to ask it on the forum, and someone will help them out. Let's keep this forum that way, and if you don't have anything good to say than, stay off the forum, and let the rest of us enjoy it. This is the sort of things that makes people want to just leave and say " the heck with it, it isn't worth being here". I'm sure many of you will agree, when I say, that many of us have made a lot of friends, and met a lot of people, who all share the same passion, on this forum, don't ruin it for others. Let's all just get along! p.s. Lucio, I know that you can order ALL paperwork for Corvettes, through the museum in Kentucky. However, as for the Camaro, have your customer call GM U.S.A. and ask if they have a similar program set up, hope this helps. Link to the "Contact Us" section http://www.chevrolet.com/pages/mds/h...r/contactUs.do
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Frank
(Drive Safely & Responsibly) |
07-07-2010, 05:46 PM | #28 |
Drives: 2014 Z/28 #82+#192, 18ZLE 66Nova Join Date: Oct 2008
Location: By the lake in AZ
Posts: 15,719
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I see both sides of this, Some of you new costumers don't know Hylton, but you really need to find out about him.
He has done more for most of you then you know. ( As i know it) And i see your side of it Lucio This is the best place to find info on the camaro its better then most dealers out there. Like i told Hylton when we talked on the phone many times, That is the hard part To get the salesmen to know the cars there selling, So in a way this may be the best way to do it. |
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