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07-08-2011, 05:39 PM
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#1 |
 
Drives: 2011 2LTRS, 1972 Cougar XR7 Vert Join Date: Jun 2011
Location: Fairview, Oklahoma
Posts: 46
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Jeff - GM Support - A success story
Plans for tomorrow are driving down to the dealership and getting my spoiler and badging put on
 First, search and read my thread: W.O.S. (waiting on spoiler). Now, to address how this prob was resolved; About a week after I emailed Jeff my personal info, he submitted it to the Chevy Customer Support team. It took a couple of weeks before I heard anything, but a rep. did call and inquired my VIN and the name of the dealership where I purchased the car. (during this wait, I heard from the dealer once, and all they could tell me was,,,"my parts guy doesn't know where it is...??). <that may have well indeed been fact,,,dunno> I received an email on Monday from Chevy Support stating they had been playing phone tag with the dealer. The next thing I know the dealer calls and advises me that "the parts are here, when can you come down?" Irony or coincedence.... Either, or, I'm happy. Thank you Jeff! 
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07-08-2011, 05:43 PM
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#2 |
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Go Blue!!!!!
Drives: 2012 Cruze LT Join Date: Mar 2009
Location: Indiana
Posts: 23,290
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07-08-2011, 06:05 PM
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#3 |
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US Navy Vet
Drives: 2011 2LT/RS, 65 Mustang GT Fastback Join Date: Oct 2009
Location: Gilbert, AZ
Posts: 1,567
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I love happy endings. Glad Jeff was able to help, and it sounds as though your dealer has a case of craniumrectumitis.
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2011 - 2LT/RS - RY, A6, Gray Interior - Team LLT:
3rd Camaro on this forum to have a Mylink installed. Installation by GEN5DIY, Heritage Grill, Lloyds Premium Ebony Camaro RS floor mats, Empire Billet Camaro Black sill plates, AAC: LED footwell & interior lighting, Rear Courtesy Lights, LED side markers/turn signals, Plasma P13W DRl bulbs, Formula 1 Pinnacle Series tint, Roto-Fab Yellow CAI & Fuse cover, Technostalgia Afterburner LED taillights, EmblemPros custom V6 hydrocoated carbon fiber/RY engine cover, Pfadt Sport sway bars, Ofer's Backup Camera, and full Brembo brake conversion. |
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07-08-2011, 06:10 PM
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#4 | |
       
Drives: 2010 Camaro SS, 2018 Colorado Join Date: Nov 2009
Location: NC
Posts: 2,207
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Quote:
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07-08-2011, 06:30 PM
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#5 |
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US Navy Vet
Drives: 2011 2LT/RS, 65 Mustang GT Fastback Join Date: Oct 2009
Location: Gilbert, AZ
Posts: 1,567
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Nope, head planted firmly up one's butt.
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2011 - 2LT/RS - RY, A6, Gray Interior - Team LLT:
3rd Camaro on this forum to have a Mylink installed. Installation by GEN5DIY, Heritage Grill, Lloyds Premium Ebony Camaro RS floor mats, Empire Billet Camaro Black sill plates, AAC: LED footwell & interior lighting, Rear Courtesy Lights, LED side markers/turn signals, Plasma P13W DRl bulbs, Formula 1 Pinnacle Series tint, Roto-Fab Yellow CAI & Fuse cover, Technostalgia Afterburner LED taillights, EmblemPros custom V6 hydrocoated carbon fiber/RY engine cover, Pfadt Sport sway bars, Ofer's Backup Camera, and full Brembo brake conversion. |
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07-08-2011, 07:04 PM
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#6 |
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Drives: 2011 2LTRS, 1972 Cougar XR7 Vert Join Date: Jun 2011
Location: Fairview, Oklahoma
Posts: 46
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 GearHeadPeter, you are spot on brother!!! I, however had a major case of RHINOSOREASS to begin with.
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07-08-2011, 07:25 PM
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#7 |
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US Navy Vet
Drives: 2011 2LT/RS, 65 Mustang GT Fastback Join Date: Oct 2009
Location: Gilbert, AZ
Posts: 1,567
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 Now thats funny.
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2011 - 2LT/RS - RY, A6, Gray Interior - Team LLT:
3rd Camaro on this forum to have a Mylink installed. Installation by GEN5DIY, Heritage Grill, Lloyds Premium Ebony Camaro RS floor mats, Empire Billet Camaro Black sill plates, AAC: LED footwell & interior lighting, Rear Courtesy Lights, LED side markers/turn signals, Plasma P13W DRl bulbs, Formula 1 Pinnacle Series tint, Roto-Fab Yellow CAI & Fuse cover, Technostalgia Afterburner LED taillights, EmblemPros custom V6 hydrocoated carbon fiber/RY engine cover, Pfadt Sport sway bars, Ofer's Backup Camera, and full Brembo brake conversion. |
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07-08-2011, 07:25 PM
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#8 |
 
Drives: 2022 Camaro LT1 Join Date: Jun 2010
Location: new brunswick
Posts: 328
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If the parts came from Canada could have been delayed in shipping because Canada Post was on strike.
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2024 Shark Skin Metallic LT1 On order
2022 Equinox LT |
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07-08-2011, 07:55 PM
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#9 |
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Jan
Drives: 2010 Camaro 1LT Red Jewel tintcoat Join Date: May 2010
Location: Springfield, TN
Posts: 16,225
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Glad to hear it worked out. I just love a good success story.
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07-08-2011, 10:27 PM
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#10 |
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Why ask for Peter , when you can ask strait from GOD !
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07-10-2011, 08:57 AM
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#11 |
 
Drives: Z06 Join Date: Apr 2009
Location: CA
Posts: 90
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Glad you had a happy ending....
But IMHO not really much of a success story when you compare it the many technical issues that have been snubbed here. |
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07-10-2011, 09:01 AM
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#12 | |
 Drives: 2010 Camaro LS Join Date: Jul 2010
Location: San Antonio, TX
Posts: 135
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Quote:
 theres always one...
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07-10-2011, 10:23 AM
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#13 | |
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Raised by Wolves
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Quote:
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Tori
click the sig pic to view my build thread  |
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07-10-2011, 12:06 PM
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#14 |
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Drives: Z06 Join Date: Apr 2009
Location: CA
Posts: 90
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Yup GM customer service...........twice!!!!
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