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Old 10-16-2012, 10:02 AM   #15
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Originally Posted by Chevrolet Customer Svc View Post
We apologize for the dissatisfaction you are experiencing with the appearance of your vehicle. Please let us know if they were able to get the part in to correct the issue.

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You guys still haven't told me why my electronic power steering failed the day I took delivery of my car.
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Old 10-16-2012, 10:05 AM   #16
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"cosmetic variation"?? Really? That's BS speak for "If it has some minor flaws, tough s**t! Just live with our inability to provide a quality product."

Sorry to hear the issues. That sucks. What will really suck is after 3 years what's going to happen then?

I'm going to bet the exposed CF option will be going away soon if they don't get this corrected pronto. Unless the painted ones are doing it too?
No issues at all with my painted unit. Glad I went in that direction given all the hassles. My thinking was that from 8 feet away they look essentially the same..
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Old 10-16-2012, 11:49 AM   #17
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You guys still haven't told me why my electronic power steering failed the day I took delivery of my car.
We handle each vehicle concern on a case by case basis and we are unable to provide technical assistance as we rely on the dealerships for this. Did you ever get a diagnosis?

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Old 10-16-2012, 11:59 AM   #18
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My painted one is fine so far, other than the guy that prepped it pushed toooooo hard with the buffer and there are burn marks on it. I haven't taken it back yet, afraid of them touching it again. I was supposed to get the ECF but they didn't get the allocation for it. I changed my mind because I wanted the car so bad. Now by the sounds of it that was a good decision. Owning the painted one, I still think the ECF looks better. Just my two cents though. Good luck and keep us posted.
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Old 10-16-2012, 12:05 PM   #19
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Looks like a defect in materials and workmanship.
Don't see why that wouldn't be covered under warranty.
This is exactly the kind of problems I was trying to explain in the other topic about CAFE standards. One of the treehumpers was insisting that cars would all switch over to carbon fiber to meet the new CAFE standards and laughed at me when I said that carbon fiber is very difficult to work with and would cause a lot of problems.
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Old 10-16-2012, 12:09 PM   #20
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We handle each vehicle concern on a case by case basis and we are unable to provide technical assistance as we rely on the dealerships for this. Did you ever get a diagnosis?

Brandon
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No, I don't think anyone did.
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Old 10-16-2012, 01:20 PM   #21
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No issues at all with my painted unit. Glad I went in that direction given all the hassles. My thinking was that from 8 feet away they look essentially the same..
Maybe, but who looks at a ZL1 from 8 feet away, most of my spectators are close enough that when the drool falls from thier mouth, it lands on my car
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Old 10-17-2012, 06:13 AM   #22
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Maybe, but who looks at a ZL1 from 8 feet away, most of my spectators are close enough that when the drool falls from thier mouth, it lands on my car
I'd like them to get no closer than 8 feet. "Back away. Please no drooling on the vehicle"...
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Old 10-17-2012, 06:58 AM   #23
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I had the same problem also.

They had me send them pictures so they could forward the to GM.

They ordered me a new one after I sent pics and now it is installed.

The only thing that I did not like is that they implied that it may have happened after it left the dealership.

My car has never seen anything but a car wash, I have never buffed it.

The people that manufactured the insert must have buffed through the clear coat.

All is well now.
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Old 10-17-2012, 07:09 AM   #24
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Sometimes you can expect things to happen like this, because at the end of the day, we all still own a GM vehicle......and the quality of worksmanship is not the greatest. But glad to see the issues are getting fixed.
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Old 10-17-2012, 10:19 AM   #25
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Sometimes you can expect things to happen like this, because at the end of the day, we all still own a GM vehicle......and the quality of worksmanship is not the greatest. But glad to see the issues are getting fixed.
So what you're saying is that GM quality is expected to be crummy on a part that costs as much as around the base price of a 69 Camaro and you simply should live with it on a car that cost nearly as much as my house did when I bought it in the early 80s?

Bunko. If you pay good money for the premium version of anything, and this is the best they can offer, it's NOT acceptable to me. There's been several involved with GM that said the ZL1 was the best Camaro yet. I would expect that to mean quality as well as performance. I realize this may or may not be a widespread issue, but then again, the convertible tops became a bigger issue that needed fixing than the original explanation of "this is normal".

It's not about issues themselves as much as it is as to how it's handled by the manufacturer.
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Old 10-17-2012, 10:30 AM   #26
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So what you're saying is that GM quality is expected to be crummy on a part that costs as much as around the base price of a 69 Camaro and you simply should live with it on a car that cost nearly as much as my house did when I bought it in the early 80s?

Bunko. If you pay good money for the premium version of anything, and this is the best they can offer, it's NOT acceptable to me. There's been several involved with GM that said the ZL1 was the best Camaro yet. I would expect that to mean quality as well as performance. I realize this may or may not be a widespread issue, but then again, the convertible tops became a bigger issue that needed fixing than the original explanation of "this is normal".

It's not about issues themselves as much as it is as to how it's handled by the manufacturer.
The "premium" version is built with no greater quality standard than the rest of the Camaros, top to bottom. Same with the Mustangs, same with the Challengers.

Unless you buy an exotic or a German high-end vehicle, quality will always be inconsistent. The dollar amount you pay is irrelevant. When will people grasp this?
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Old 10-17-2012, 11:28 AM   #27
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In my opinion everyone is expecting to much out of Exposed Carbon Fibre. Every part is different with its own characteristics. If there are cracks and ridges present it is obviously a flaw, if it is purely cosmetic that is what you get in Carbon Fibre. If you do not like the characteristics I would suggest the painted version.
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Old 10-17-2012, 11:30 AM   #28
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You want top quality? Go buy an Astin Martin. Otherwise, just get a better replacement part and live with it. GM quality will never be more than it has been. We keep hearing the same old stories yet TPTB will never change.

Nothing new, just move along!
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