Trifecta data log

[Can't_C_Me]

I only state the truth. Many have seen my build thread and seen that I have been waiting for a update since May 30th. It took RX (Tracy) to help my out like always to reach out to the man. I'll be even happy if he charged like $10-20 per update if this will result in a faster response. I'm about to jump ship also locally. But I'm sending my car to RX in the next 2 weeks and hoping they can do something with the tune while they have it. I have 2 bad piston rings trying to data log for nothing in return. But RX is going to get me right again!! I would spend the money on a IPF tune but I know they wouldn't touch a RX kitted car lmao!

[Battle_Camaro]

Originally Posted by Can't_C_Me

Well about 2 weeks ago I gave Tracy my most recent logs. Tracy hear back ASAP from Vince about the logs. Guess vendors are key here. I'm guessing someone needs to reach out and inform Trifecta of all the unhappy customers. Someone that actually matters to them. Because it seems like he doesn't want to play with us Camaro LLT owners anymore. So I'm guessing he should stop taking our money. Until we get what we're paying for.


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This seems like very healthy discussion...but how did you not get banned for this?

[Can't_C_Me]

Originally Posted by Battle_Camaro

This seems like very healthy discussion...but how did you not get banned for this?

I am not attacking the company. Just adding to the OP's post. Also Trifecta isn't a sponsor of C5 they got banner a little over a year ago. That is a HUGE reason why if anyone wanted to bash and talk about them and get away with it. Plus I am a supporter still just a unhappy customer!

[CamaroDreams07]

Originally Posted by Battle_Camaro

This seems like very healthy discussion...but how did you not get banned for this?

Why in the hell would he get banned for stating facts? I know C5 is a *little* touchy with their banhammer sometimes, but this is still America. Facts are facts.

*Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety*

[jwendorf47]

Originally Posted by simt3k

bUnK bRo.

Huh?

[Teddy RS]

I can't wait to switch to a new tuning company. Trifecta has had the worst customer service since the beginning and its only getting worst. Sometime I wonder if Vince even looks at the logs we send before saying nothing is needed. Not to mention his product really isn't that amazing. Trifecta is really starting to make a bad name for themselfs.

[KMPrenger]

Well...pretty sure MrGood was banned (the 2nd time) for basically saying he returned his RX SC kit and now prefers IPF. First time was for arguing I believe.

[CamaroDreams07]

Originally Posted by KMPrenger

Well...pretty sure MrGood was banned (the 2nd time) for basically saying he returned his RX SC kit and now prefers IPF. First time was for arguing I believe.

Wow. I didn't know that.

*Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety*

[nikos30]

alright guys, relax. its not like they dont know that there is a problem. I just got an email sayin there is a new data log system. so its not like they arent trying. bnr is trying as hard as they can to help too. I've always supported them, they are all really nice people.

[BNRacing]

I spoke to Vince last night about this and he said he doesn't have any logs in his mailbox that he hasn't replied to and neither do I. I've searched for any emails with attachments and only see a couple of (recent) logs from V6 Camaro guys. It makes me wonder if some of your logs are getting lost in cyber space or something. In order to remedy this issue, we've implemented a ticketing system on the BNR site. Please use it to send us logs instead of emailing us directly. This will make sure we both know what is going on with your log at all times. The direct link to the data log system is http://badnewsracing.net/datalogs


You are welcome to submit a log even if you are not a BNR customer and we will help you get it looked at.

[BNRacing]

Originally Posted by nikos30

alright guys, relax. its not like they dont know that there is a problem. I just got an email sayin there is a new data log system. so its not like they arent trying. bnr is trying as hard as they can to help too. I've always supported them, they are all really nice people.

Thanks for the support Niko. We don't want there to be a problem and there shouldn't be. Vince has been getting back to me within 30mins or so lately on logs, which is why I'm thinking they are getting lost. I know he did have email issues a week or so ago, so who knows what's been going on with that. Trifecta uses godaddy for hosting and ever since that outage they had a few months back something hasn't been right.

[hunterv6]

Tell he to check his site I currently have two just sitting there in client area screen name is the same here and on his site.

[BNRacing]

Ok that site is not handled directly by Trifecta (I assume you mean wot-tuning). The tickets go through that site owner who forwards them to Vince. Head over to my site and submit your log and I'll send it to Vince right now. He normally works on Saturdays so I think it will get looked at today. I'll bug him to look at it right away if I see him on our chat system.

[Can't_C_Me]

OK I got the BNR email with the new log system. Very excited about this, Hope to see a good turn around time as I still am a Trifecta supporter. Thanks for this BNR!!!