My AAC experience to date...

[devildoc]

Some other companies are offering the halo's for the non-RS models and other DRLs and headlight options. Take a look at this thread http://www.camaro5.com/forums/showth...hlight=hid+kit

[DocHolliday]

Thanks for the reply Justin...my question remains; if you know the 9 LED is too big for the Camaro dome light, why sell it for that application? At the very least let customers know it isn't going to be a perfect fit and recommend the smaller bulb.

I'm sure many other cutomers ARE happy with the smaller bulb as you indicated in your post...probably because it fits!

[FrankT]

Well, I finally got my replacement halo ring this week and it works. It certainly took long enough. As for the 5202 bulbs, I stand corrected on the 20% restocking, it was only 15%. Of course it should have been ZERO, since it was a poor quality, low brightness bulb to begin with. For $108.64, I expected a LOT more.
So in conclusion, what I see from AAC is questionable product as to quality and performance, incredibly slow customer service and an overpriced product (the 5202 bulbs). As I stated before, those who have had a good experience with AAC, great. As for me, I am through with AAC. There are other companies with better product and prices.

[ChriSS84]

Wow... I was thinking about placing an order for my Camaro and my Dodge, but I'm gonna rethink it now..... It's one thing when 1 person gives a bad review but looking at this there are quite a few people bashing this company and it all has to do with poor customer service... Which is mind blowing, and can be fixed!!

[orange10s.c.]

I'm feeling the pain with ya too !!!! I had to explain to my customer why it took soooo long to get a simple order and only took 30 min. to finish once i got the bulbs thurs.

[d69chris]

Same poor customer service for me as well. Would not buy from them again.

[muscle]

WOW. I was gonna buy a LED rear bowtie from them. Now I see this. OMG.

[JUSKIDN]

allright I was going to keep quiet but I guess I should tell my experience too. I drove about 90 miles to the AAC shop because I wanted to install the HID light kit that weekend. So when I get ready to install, it is missing the wiring harness. I called them and they said they would ship me another one which they did. I then tried to install it and there were extra plugs on the harness and it just wouldnt match up. By the way the instructions in the kit suck very bad. I had to get input from Caverman on Camaro5 just to make sense of it all. He did a DIY thread on here. Anyway I called and spoke to the salesman who had no idea how it all connected together. He put me through to a tech who said "just tape up the extra plugs, you dont need them" I tried that and still no luck with the lights working. I even had my neighbor who is an electrical engineer come take a look and he couldnt figure it out. I called back and spoke to another salesman and a diffrent tech who said I had the wrong wiring harness. So they sent me another one out the next day. All this took a total of 3 weeks. Justin was the last salesman that corrected it all. Very frustrating when I planned on installing it a few days after I drove there to pick it up. They look great and work fine but Im not sure I would use AAC again. I didnt get a 15% discount for my trouble like they would have charged if I sent them back.

[Merc]

I didn't have a very good first impression from my experience at C5F 1. From all the stuff I have read since then, glad I stayed away.

[JorgeSS]

I haven't use AAC, but i see that yall fixed the problem, so im sure ill order from yall, only thing is im short on cash cuz im buying Go-Fast parts
but as soon as i get some, i have alot of things i want to order

[FrankT]

All issues with AAC have been resolved. Everything I bought from them is still working fine. It's a shame that one employee had caused so many problems and ill will. Everyone be advised... I would order and use their products without reservations now.

[JUSKIDN]

my experience i posted about happened last month