All order status requests in here (up to status 3800). List of Order Status Codes.

[WTFCamaro1979]

Now I can't find the threa with instructions on what to do next LOL!!! Should be a sticky for sure.

[JoeP@TeamBeckyD]

Originally Posted by WTFCamaro1979

Now I can't find the threa with instructions on what to do next LOL!!! Should be a sticky for sure.

Here you go


http://www.camaro5.com/forums/showthread.php?t=18283

[BowlingSS]

Here is the automated service
CSX is everything east of the mississippi
Up is everything west of the mississippi

But they all start out on CSX so once they have it in there system they will follow it all the way.

How do I track my car on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update

These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long. Like I said if you are being transferred to a live person please hang up and try again.

[Orange Krate]

Originally Posted by WTFCamaro1979

I'm actuallY having the same problem my dealership is saying that they can't make the call or get the railcar info for me :(

Sounds like they are lazy sloths.

[JoeP@TeamBeckyD]

Originally Posted by Orange Krate

Sounds like they are lazy sloths.

[WTFCamaro1979]

So just curious what's the big deal about not talking to someone from the rail co directly? Just wondering. Thanks

[panther2469]

Originally Posted by WTFCamaro1979

So just curious what's the big deal about not talking to someone from the rail co directly? Just wondering. Thanks

That was when camarotracking.com was getting railcar #'s from gm as a Courtesy plus they wont give any info because your name isnt on the billing
My guess would be they didnt want everyone who is tracking to bother the employees when they cant give out any info. and risk gm not giving railcar #'s

[WTFCamaro1979]

Makes sense. You think of all the thousands of people calling in all the time to check on status updates, I can see why it's like that. Don't want to ruin a good thing. At least they have the automated system. Weird thing is I finally was able to check up on my railcar info and sure enough, the railcar is on Oregon. Now I'm in Wa state!!!!! What I'm wondering about now is the automated system is telling me it has to go all the way down to industry, ca and then all the way back up here???????

[Orange Krate]

Originally Posted by WTFCamaro1979

Makes sense. You think of all the thousands of people calling in all the time to check on status updates, I can see why it's like that. Don't want to ruin a good thing. At least they have the automated system. Weird thing is I finally was able to check up on my railcar info and sure enough, the railcar is on Oregon. Now I'm in Wa state!!!!! What I'm wondering about now is the automated system is telling me it has to go all the way down to industry, ca and then all the way back up here???????

As a part time job I use to load Mazda cars onto railcars for transport out of Port Hueneme, CA. As for why they are going up and down the coast... it may just be the way the cars are loaded.

We loaded cars from front to rear, and the rail cars would be arranged as the first to unload at the end of the train. They would go up line and disconnect the railcars on a side spur and leave to the next stop. Meanwhile the railcars were unloaded as the train moved on up line. At the end of the trip the train would come back downline and pick up the empty rail cars. This probably has something to do with your situation.

[SwedeandBlondie]

2G1FK1EJ2B9137342

[JoeP@TeamBeckyD]

Originally Posted by SwedeandBlondie

2G1FK1EJ2B9137342

Congrats BlondieandSwede too

A happy Blondie is a happy Swede!!

Post pics when you get it

[JoeP@TeamBeckyD]

Originally Posted by ssummit camaro

thank you becky for remembering to check for me that was very thoughtful of you thank you

Last check for you ssummit camaro

2G1FJ1EJ7B9137212

Congrats and post pics when you get it


I think that just leaves Orange Krate................

[ssummit camaro]

becky, thank you so very much. if i understand it my car was made on the 18th which is pretty cool since my birthday was on the 17th which is pretty close enough

Originally Posted by BeckyD@RodgersChevrolet

Last check for you ssummit camaro

2G1FJ1EJ7B9137212

Congrats and post pics when you get it


I think that just leaves Orange Krate................

[Fabio]

Hello Becky,

I'm not scheduled until next week but maybe they got a head start on my order pgthzp

Hope you have a nice weekend!