06-22-2013, 03:41 PM | #155 |
Drives: 2015 ZO6 3LZ Stage 2 A8 Join Date: Nov 2010
Location: La plata MD
Posts: 2,299
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All I want is my can! I'll make any bracket work. Lol
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06-23-2013, 12:53 AM | #156 |
Drives: 2011 2SS SGM Camaro Join Date: Aug 2011
Location: Blair Nebraska
Posts: 623
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good luck on even getting your can let alone the bracket
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LUCKYSS
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06-23-2013, 07:15 AM | #157 |
Drives: 2013 ZL1 M6 Join Date: Apr 2013
Location: New Hampshire
Posts: 111
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Here is my experience with RX:
April 20 - I put my order in May 19 - I inquire about the status of the catch can. At this point I don't have my car yet so I didn't mind it was taking longer than expected. May 20 - I get a reply that my order should ship in the next week w/ tracking info May 31 - I request another update as I still haven't received the catch can or heard anything. My car is soon to be delivered. June 4 - I get a reply that my order is moved up in line to be included with the next batch. It should ship by the end of the week. June 14 - I have my car now and really want my can. I express my concern that I haven't got the can and keep getting the runaround. Same day I get a reply that my order is in the current batch, it is in paint+production. June 18 - I request to cancel my order. I'm told it is ready to ship, do I want it cancelled or shipped. I say ship it. I'm told it will ship today and I'll have a tracking number the next morning. June 19 - I request the tracking number June 20 - My order has not shipped. Someone that was responsible in the company was terminated yada yada. My order will ship asap. I reply that I would like to cancel my order and want a refund (via email). Later I tried calling and left a message. June 21 - tried calling twice and no answer or phone calls back. End of the day I open a dispute with my credit card company. At this point RX is not communicating anymore, I'm out of money I paid for 2 months ago and want it back. Needless to say I put in an order for an Elite Engineering can. I already have tracking info and it should arrive this week. It's too bad about RX, I'm sure the product is great and I'd prefer to use it with the dual valves... but I'm sick and tired of the BS I keep getting. |
06-23-2013, 08:28 AM | #158 |
Space Coast Camaros
Drives: 2012 Camaro Vert Join Date: Sep 2011
Location: Palm Bay , FL
Posts: 1,281
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WAIT 7 WEEKS FOR RX DUAL CATCH CAN AND LOOKS LIKE CRAP, WITH THE WRONG BRACKET
Got my can and TB from RX a while back.
Had no issues with shipping or support. Does what is intended!
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06-23-2013, 06:14 PM | #159 | |
Drives: 2011 2SS 6.2L W/RS package Join Date: Jan 2011
Location: Colorado
Posts: 3,008
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Quote:
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KooKs LT Headers, Borla S-Type cat back, RotoFab CAI, Bo White PTB, RMCR tune... |
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06-23-2013, 06:15 PM | #160 |
Drives: 2011 2SS 6.2L W/RS package Join Date: Jan 2011
Location: Colorado
Posts: 3,008
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Here is my Elite..
Works just fine, and the build quality is second to none..
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KooKs LT Headers, Borla S-Type cat back, RotoFab CAI, Bo White PTB, RMCR tune... |
06-24-2013, 12:54 AM | #161 |
Newbie
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Geez my story sounds a lot like zl1guy. I ordered mine April 1st. Still waiting. Twice I've inquired about it. Twice I've heard end of the week, tracking number will be emailed. Just sent a email form thing to them from their website as I work so i can't even call this week. I'm sure it's a nice can...if you ever get it
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06-24-2013, 06:50 AM | #162 | |
Drives: 2013 Ashen Gray M6 ZL1 Join Date: Sep 2012
Location: South Eastern, Mass
Posts: 2,615
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Quote:
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06-24-2013, 08:49 AM | #163 |
www.macsautodetail.com
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So any insight into why the account was suspended? I assume being late on cans isn't the reason?
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06-24-2013, 09:33 AM | #164 |
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Vocal disputes
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06-24-2013, 10:42 AM | #165 |
Drives: . Join Date: Mar 2012
Location: Phoenix
Posts: 1,012
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I got my catch can and it looks great. No problems with the paint or bracket on my end so that may give hope to the ones waiting. I also had a custom request of both check valves and no check valves that Tracy was very kind to fulfill and everything seems right there. I will post pictures later.
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06-24-2013, 11:47 AM | #166 | |
Let's go Rangers!
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Quote:
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06-24-2013, 11:56 AM | #167 |
Drives: 2012 45th Vert, 2011 4x4, 9sec Vega Join Date: Mar 2012
Location: Canada
Posts: 2,188
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Man, why can't they see that this sort of crap is killing them?
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I feel it only fair to warn you, I have a black belt in CAPS LOCK.
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06-25-2013, 07:54 PM | #168 | |
Drives: '11 2SS/RS A6 Join Date: Apr 2011
Location: New Orleans
Posts: 504
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Quote:
I just got my RX can this past Friday. I ordered it 04/04. To try and get my can, I called, PM'd Tracy, E-mailed Tracy, and ultimately had to call daily the last week before it shipped. Here's the thing - I did ALL the "non-public" communications to ensure my order was fulfilled but, I get it after 8+ weeks and it had paint issues (I ordered it RJT to match my car). The missing paint/scuff/scratch is on the can by the bracket so you can't really see it after it is installed. So, I installed it. The main reason I bought this can is because of it's effectiveness; cosmetics second. However, they did such a good paint job on my VMax TB a year or so ago, I was expecting a much better outcome on the paint. It gets better...... The RX decal on my TB is a red R and white X which stands out really well against the TB. The catch can comes with black X instead which, on top of RJT is hard to see. No problem....I will just take off the decal.....but nooooo....the paint starts coming off with the decal!!!! Now I got a bad paint job to begin with and now a decal that looks like crap with the paint coming off underneath.....after 8 weeks no less. I realize I can just remove the can, sand it down, and touch it up but that is NOT the point. I expected a quality product; inside and out. Didn't get that. I know I can just return it for a refund but, at this point, I am so tired of dealing with RX that I will just leave the can alone for a while and touch it up after I get motivated enough. I work with anyone to try and make things right, many times over, and I don't do it in the court of public opinion. However, when it gets this ridiculous, I just need to let others know. By the way, the can is easy to install. The RX instructions are not the best but they get the idea across.
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Performance Mods:
Kooks 1-7/8 LTs; Calico coated w/HFCs, Solo Mach XL catback w/J-pipes, VMax TB, C.A.I. Intake, JRE Tune, RX Catch-Can |
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