Passenger Side Air Bag Completely stopped working - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

ambientweather · 04-01-2014, 04:59 PM

After fighting with Chevy regarding my passenger side airbag for three years not working, it has completely stopped working. I now have one week left on my warranty.

I have decided to go to the news media on this.

Its unbelievable that anything that is so repeatable (in the shop with the ODBCII connected) could be 'operating as designed'.

Its a slap in the face. If all four wheels fell off, would the car be 'operating as designed'?

Already tried BBB. Chevy stopped attempting repairs one visit shy of the mandatory number of repair attempts.

They know how to beat the system. If someone dies, I have the video saved on YouTube.

Chevy, you are wrong to promise me a new car and back out at the last moment.

You are also wrong because you know there is a problem with my car. You are not concerned with passenger safety. You are concerned with your bottom line.

Chevy_cowboy · 04-01-2014, 06:56 PM

what do you mean stopped working? You mean the passenger sensing system?

Have you tried a different dealer?

ambientweather · 04-02-2014, 01:46 PM

When a passenger sits in the seat, the Air Bag indicator does not come on. Yes, I have gone all the way to the corporate level. They have replaced sensors multiple times.

Their final statement was 'it is operating as designed'. Everyone involved knows this is not true.

I stand by my comments. Chevy does not care about the people that drive their cars. They are focused on the bottom line.

Chevy_cowboy · 04-02-2014, 02:48 PM

wow that sucks, hopefully somebody can find a solution for you.

95birdible · 04-03-2014, 07:28 PM

If you can prove it is not working and they refuse to fix it under warranty, they are in breach of implied warranty which is against the law.

OrangeVert · 04-03-2014, 08:11 PM

Quote:

Originally Posted by 95birdible

If you can prove it is not working and they refuse to fix it under warranty, they are in breach of implied warranty which is against the law.

+1. I'm no attorney, but it surprises me (kind of) they wouldn't fix it fully - else, in case of an accident, be on the hook for legal defense and monetary damages that would far outweigh the cost of the car many times over, let alone the repair.

Chevy_cowboy · 04-04-2014, 07:13 PM

I found one of your old threads on this topic... unless I missed it, it seems like they've replaced everything except the seat at this point? Unless they're installing bad parts, it almost has to be something wrong with the seat.

'11 cyber grey vert · 04-05-2014, 09:12 AM

send mary barra an email.
then lawyer up...

mjohnwwjd · 04-05-2014, 11:34 AM

I can't help you on them covering the part but I can help you on replacing the part. I made a video as I had the same issue.

Baba · 04-06-2014, 08:14 AM

I'd like to see whether our resident Camro5.com Chevrolet Customer Service Rep. gets involved on this. Time is short.

Chevrolet Customer Svc · 04-09-2014, 10:37 PM

Quote:

Originally Posted by ambientweather

After fighting with Chevy regarding my passenger side airbag for three years not working, it has completely stopped working. I now have one week left on my warranty.

I have decided to go to the news media on this.

Its unbelievable that anything that is so repeatable (in the shop with the ODBCII connected) could be 'operating as designed'.

Its a slap in the face. If all four wheels fell off, would the car be 'operating as designed'?

Already tried BBB. Chevy stopped attempting repairs one visit shy of the mandatory number of repair attempts.

They know how to beat the system. If someone dies, I have the video saved on YouTube.

Chevy, you are wrong to promise me a new car and back out at the last moment.

You are also wrong because you know there is a problem with my car. You are not concerned with passenger safety. You are concerned with your bottom line.

Oh no!

Sincere apologies to hear that your passenger-side airbag is completely not working. We've interacted before regarding this concern, and I'd be more than happy to see what we can possibly do to assist you. Safety is paramount to our company and we want your vehicle to operate as designed! Message me privately at your convenience.

Kindly,

William R.
Chevrolet Customer Care

04-01-2014, 04:59 PM	#1
ambientweather Drives: 2011 Convertible 2SS Join Date: Jan 2011 Location: Phoenix, AZ Posts: 265	Passenger Side Air Bag Completely stopped working After fighting with Chevy regarding my passenger side airbag for three years not working, it has completely stopped working. I now have one week left on my warranty. I have decided to go to the news media on this. Its unbelievable that anything that is so repeatable (in the shop with the ODBCII connected) could be 'operating as designed'. Its a slap in the face. If all four wheels fell off, would the car be 'operating as designed'? Already tried BBB. Chevy stopped attempting repairs one visit shy of the mandatory number of repair attempts. They know how to beat the system. If someone dies, I have the video saved on YouTube. Chevy, you are wrong to promise me a new car and back out at the last moment. You are also wrong because you know there is a problem with my car. You are not concerned with passenger safety. You are concerned with your bottom line. __________________ Ambient Weather

04-01-2014, 06:56 PM	#2
Chevy_cowboy Drives: 2011 IOM 2SS/RS M6 Convertible Join Date: Feb 2014 Location: Southern Illinois Posts: 1,287 View My Garage	what do you mean stopped working? You mean the passenger sensing system? Have you tried a different dealer? __________________

04-02-2014, 01:46 PM	#3
ambientweather Drives: 2011 Convertible 2SS Join Date: Jan 2011 Location: Phoenix, AZ Posts: 265	When a passenger sits in the seat, the Air Bag indicator does not come on. Yes, I have gone all the way to the corporate level. They have replaced sensors multiple times. Their final statement was 'it is operating as designed'. Everyone involved knows this is not true. I stand by my comments. Chevy does not care about the people that drive their cars. They are focused on the bottom line. __________________ Ambient Weather

04-02-2014, 02:48 PM	#4
Chevy_cowboy Drives: 2011 IOM 2SS/RS M6 Convertible Join Date: Feb 2014 Location: Southern Illinois Posts: 1,287 View My Garage	wow that sucks, hopefully somebody can find a solution for you. __________________

04-03-2014, 07:28 PM	#5
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	If you can prove it is not working and they refuse to fix it under warranty, they are in breach of implied warranty which is against the law. __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

04-04-2014, 07:13 PM	#7
Chevy_cowboy Drives: 2011 IOM 2SS/RS M6 Convertible Join Date: Feb 2014 Location: Southern Illinois Posts: 1,287 View My Garage	I found one of your old threads on this topic... unless I missed it, it seems like they've replaced everything except the seat at this point? Unless they're installing bad parts, it almost has to be something wrong with the seat. __________________

04-05-2014, 09:12 AM	#8
'11 cyber grey vert "SHARK" Born Apr.26,2011 Drives: 2011 CGM 2LT/RS Convertible Join Date: Oct 2011 Location: Mississauga,Ontario Posts: 870	send mary barra an email. then lawyer up...

04-06-2014, 08:14 AM	#10
Baba Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011 Location: USAREUR, CONUS/DOD-A, VA Posts: 1,745	I'd like to see whether our resident Camro5.com Chevrolet Customer Service Rep. gets involved on this. Time is short. __________________ 2011 Camaro 2LT RS Convertible Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss."