04-18-2012, 11:46 PM | #113 |
Drives: . Join Date: Nov 2010
Location: USA
Posts: 856
|
Was talking with the shop foreman at my dealership openly and candidly about the top, as was he with me, nothing to hide and no holes barred approach. The design is a tough cookie for this car, really is. Hopefully they can get this thing to work right soon. Absolutely love the look of this automobile.
|
04-19-2012, 07:45 AM | #114 |
Will do I am scheduled for Tuesday at Gunn Chevy.
__________________
CAI Intake, Kooks 6511 Complete, Tuned by Henderson Performance, Hotchkis TVS stage 1, Upgrade rotors/pads/lines.
|
|
04-19-2012, 08:33 AM | #115 |
Drives: 2011 Camaro 2SS/RS Vert Join Date: May 2011
Location: New Hampshire
Posts: 68
|
got mine back yesterday I do NOT have any 5th bow issues, rub marks, or water leaks my concern was wind noise which has been fixed ... i also have a crease on the inside of my car near the back window lower corner on the passanger side any one else have this they wanted to send it to a trim shop but i told them i would wait for now.
|
04-19-2012, 08:57 AM | #116 |
Slow Race Vert
Drives: 2011 2LT Vert Join Date: Feb 2012
Location: Benbrook TX
Posts: 863
|
So I called my Dealership back, after 3 weeks of no return calls and they tell me " Yeah we have the parts , already done 3 of them, then he states that they do not have to take the top off?" I am so confused right now.
__________________
|
04-19-2012, 09:11 AM | #117 |
Drives: 2011 2SS Convert; Color RJT Join Date: Sep 2009
Location: Nebraska
Posts: 722
|
Question for Jeff??
Just had my CSP repair done and when I got it home, the headliner bracket to bow screws were NOT in the correct place per one of the earlier TSB's. Why is the screw postitioning issue NOT addressed in the most recent TSB/CSP? I notified my fixing dealership and they could not access the older TSB as it just referred them to the recent one. Is the screw positioning in the correct holes still an issue? |
04-19-2012, 09:12 AM | #118 |
Drives: 2021 1LE Join Date: Jul 2011
Location: N'Awlinz
Posts: 6,315
|
The top only comes off if they are going to replace it. Trust me NONE of these field techs want to touch these things.
|
04-19-2012, 09:27 AM | #119 |
Slow Race Vert
Drives: 2011 2LT Vert Join Date: Feb 2012
Location: Benbrook TX
Posts: 863
|
I can understand that ! So I guess I am going to take it in on Monday !
__________________
|
04-19-2012, 10:42 AM | #120 |
Drives: 2011 Camaro SS/RS Convertible Join Date: Mar 2012
Location: United States
Posts: 15
|
Mine just went in. Found out that convertible top issues like this goes through the body shop manager, not the service manager at our dealership. I called in to schedule the appointment and spoke to a service tech who answered the service line. When I asked the service tech about it he didn't have a clue what I was talking about. He said that I should probably talk to the body shop manager. Transfered me and he was right. Eric new all about it, plenty of kits in stock (they had done 11 already), got us in today and said we should have it back shortly. He figured it would take a couple of hours tops.
I just assumed all things service should go through the service department. Turns out that isn't the case. Figured I would share this as it may help others get to the root quicker.
__________________
Scott ES
Elphaba 2011 Triple Black Camaro SS/RS Conv, Heritage Grill, ACC Black Ghosted Side Markers |
04-19-2012, 03:14 PM | #121 |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
|
pony, unfortunately I am unable to discuss specifics of the tsb's and other documents on vehicle issues that we have at our disposal as they are for our service technicians at the dealerships to use and not for public use. I also do not have information on why certain things are in this recent fix and why some are not. I'm sorry I can't be of more help in this situation.
Jeff Morris, Chevrolet Customer Service |
04-19-2012, 08:04 PM | #122 | |
Drives: 2011 2SS Convert; Color RJT Join Date: Sep 2009
Location: Nebraska
Posts: 722
|
Quote:
I refered them (dealership) to the orginal Document ID: 2726338 #11-08-67-001A: Convertible Top Cloth Spots/Indentations or Damage Between #1 and #2 Bow (Follow Procedures Outlined Below) - (Oct 19, 2011) When they pull it up, It just refers them to the new one. Post #1102 at; http://www.camaro5.com/forums/showth...142513&page=45 As far as the TSB's being for the technicians at the dealerships and not for public use, GM engineering sure doesn't have a problem with Stealing/copying the work of members on this forum and using them for their own! I know you do alot on this forum, but the above answer is a "cop out" and is what got GM into this mess in the first place. |
|
04-20-2012, 07:42 AM | #123 |
Drives: 2011 sw vert ss/rs Join Date: Aug 2009
Location: Cincinnati,Ohio
Posts: 15
|
Please check vin 2G1FK3DJXB9192845
USA-1 |
04-20-2012, 08:34 AM | #124 |
Drives: 2011 Camaro Convertible 1LT RS Join Date: Mar 2012
Location: California
Posts: 29
|
Pony - I took my top in 2 days before the new CSP came out and all they did was move the screws. Two days later after 1 ride with the top down my rub marks were back. So that didn't do a thing for me.
Also yesterday when i talked to the service advisor about doing the new CSP on my car they thought they did not need to do the CSP on my car because they had done the first TSB fix . But after talking to the service advisor and explaining the difference between the two - TSB - CSP he is ordering the parts to perform the full new CSP on my car. So heads up to those who had the first TSB done, don't wait to be contacted for the new CSP, call them. Is it CSP or CSR? they call it a customer satisfaction recall so it would seem it is a CSR. |
04-20-2012, 08:37 AM | #125 |
Drives: 2011 Camaro Convertible 1LT RS Join Date: Mar 2012
Location: California
Posts: 29
|
BTW thanks to all of you on C5 who posted the TSBs and information because without all that knowledge i would never have been able to advocate about my issues with the dealership!!
Thanks!!! |
04-20-2012, 09:01 AM | #126 |
Drives: 2012 1LT-RS Join Date: Jan 2012
Location: CA
Posts: 256
|
|
|
|
Thread Tools | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
What a joke about top quality!! | 95birdible | Camaro Convertible Forum | 68 | 10-06-2011 08:42 AM |
Convertible top leaking | gtoimpulse | Camaro Convertible Forum | 2 | 08-10-2011 08:44 PM |
hard top convertible? | MrandMrsNinja | 5th Gen Camaro SS LS LT General Discussions | 32 | 03-28-2011 08:04 PM |
THE NEW YORK TIMES reviews Camaro convertible AND says Z28 will follow ZL1 | camaro5 | Camaro Convertible Forum | 12 | 02-21-2011 09:42 AM |
Camaro Convertible First Drive Review by Jalopnik | nick at night | Camaro Convertible Forum | 18 | 01-31-2011 07:23 AM |