TPW 2-11-2013

[Irishblackcoffee]

Originally Posted by Camarodreams

Anytime...

[Camarodreams]

So I talked to Brandon and he says my car shows bayed status. Becky told me it was shipped a week ago. Im not getting stripes or anything extra so i know its not a back and forth issue. I havent got a clue now.

[Gef0rc3]

Maybe it's at a distribution point

[Combover]

What was today's update?

[Camarodreams]

Just got it yesterday! Im in love.

[Camarodreams]

Originally Posted by Camarodreams

Just got it yesterday! Im in love.

Its orange but looks red in this picture

[WongBob]

I found out this morning that my car is NOT at the distribution center. Also, it never left Canada. The rail car number the DBC gave me was from a black 1LE. How do you screw that up when you are given the VIN and order number to look it up by? GM told my dealer this morning that it was on a rail car heading this way, but later told them that it was waiting on a rail car in Oshawa. I am far from a happy camper at this point. GM is giving me and my dealer the runaround. I called GM to express this to them in as friendly a manner as one could after a string of lies and BS like this has been. I was fine until I found out my car was still in Canada. I am on fire right now!!!!

[Jabba]

I just found mine on my dealer's website and autotrader for sale. How unprofessional is this? This is the great GM Customer Service I am not getting used too!


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[hotrodder9102]

Originally Posted by WongBob

I found out this morning that my car is NOT at the distribution center. Also, it never left Canada. The rail car number the DBC gave me was from a black 1LE. How do you screw that up when you are given the VIN and order number to look it up by? GM told my dealer this morning that it was on a rail car heading this way, but later told them that it was waiting on a rail car in Oshawa. I am far from a happy camper at this point. GM is giving me and my dealer the runaround. I called GM to express this to them in as friendly a manner as one could after a string of lies and BS like this has been. I was fine until I found out my car was still in Canada. I am on fire right now!!!!

I am in the same boat as you. Mine has just went out for the hood wrap. Yep....I ordered mine on November 26th. I almost think there is something wrong with the car. It was built February 18th, and has been sitting ever since. I wonder if it has been damaged, motor blown up, who the hell knows? But I do think its kinda strange that its been sitting all this time.

[GearheadSS]

Originally Posted by Jabba

I just found mine on my dealer's website and autotrader for sale. How unprofessional is this? This is the great GM Customer Service I am not getting used too!


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I wouldn't worry too much about that. I've stated before that when a sold order car pops up on the dealer website or autotrader, it's because the dealer has stocked the vehicle into their accounting system. The dealer website and autotrader automatically pull from the dealer's inventory, even if it's a sold order. I wouldn't worry about it. The dealer knows your car is sold right? All they have to do is tell anyone calling on it that it's already sold. Also, let's not kid ourselves into thinking that people are knocking down doors to buy these cars. Chances are, they won't have anyone call on the car between now and the time it arrives.

hotrodder9102's car was on our website from the time we got the invoice in February until sometime last week and we never got a call or lead on it during that time.

[GearheadSS]

Originally Posted by hotrodder9102

I am in the same boat as you. Mine has just went out for the hood wrap. Yep....I ordered mine on November 26th. I almost think there is something wrong with the car. It was built February 18th, and has been sitting ever since. I wonder if it has been damaged, motor blown up, who the hell knows? But I do think its kinda strange that its been sitting all this time.

I really think the whole tire thing has thrown timing WAY off. I don't know that it's just now getting the wrap but judging from the status updates, that's a good possibility.

The tire issue is a big snafu but I'm not really sure what GM can do with these specialty tires and the care they require. You and I both know how much the tires cost and GM doesn't want to have to eat a bunch of those. If the car was built in Texas instead of Canada, this wouldn't even be an issue because we don't see those temps here.

I'm sure there's nothing wrong with the car. It's gonna be awesome when it finally arrives.

[WongBob]

I think the whole tire issue is a crock of shit. Cars being ordered, built, shipped and delivered months after our orders and build dates. I have owned nothing but GM vehicles my entire life and buy AT LEAST one new high end GM product every year. At this point I have them looking for me a ZL1. They can shove this BS where the sun don't shine.

[GearheadSS]

Originally Posted by WongBob

I think the whole tire issue is a crock of shit. Cars being ordered, built, shipped and delivered months after our orders and build dates. I have owned nothing but GM vehicles my entire life and buy AT LEAST one new high end GM product every year. At this point I have them looking for me a ZL1. They can shove this BS where the sun don't shine.

The tire issue isn't a crock. They can crack in cold weather. This is just GM taking steps to prevent that. As for cars getting out, there aren't a lot of fresh ZL1s and 1LEs out there. I did a quick ZL1 locate and there are only a couple within 200 miles of me that were delivered 30 days ago. There are a handful that have been on the ground fo 10-15 days and about 9 that either show shipped or were delivered within the last week.

That's just ZL1s too. There are even more 1LE's in transit and close to arriving at dealers. 18 of them to be exact. There are 2 that have been on the ground for less than a week and handful that have been on the ground for 10-18 days.

So, they're shipping a lot of these cars right now. I'm sure because of the backlog, it was impossible for them to wade through all of these cars to find the sold orders and get them out first. I'm not saying that they shouldn't do that, but it's just something that probably would have slowed them down even more.

Just be patient. I look at it as one of the downfalls of ordering in winter. The car will arrive and it will be awesome.

[WongBob]

Here's the deal... If the tires crack at a speed they will be loading them on a railcar, they will crack sitting still. Load the cars and send them out.