Possible Clearcoat Delamination, Dealership trouble

[derieu]

I daily drive my Camaro year round and have never had a paint issue. This was the first winter I had encounter, and when the snow melted away noticed this large spot that you can lift clearcoat off with your fingernail when it was wet with the salt/snow mixture.

I brought the car to a dealership and they are telling me that I was either hit or rock damage caused this. I have a very hard time believing this since a majority of the bumper has standard rock chips and this is nothing close to any of those..

What are my options?

[lbls1]

I've been through a similar situation in the past with a paint defect. From my experience, dealerships today are very "stand-offish" when it comes to paint defects. Many times the dealership will try to get away with saying that a rock or negligence caused the problem.

What I did in my situation was to contact GM Chevrolet Customer Service, and open a case. Luckily for me, Chevy CS sent me to another dealer for a second opinion. The second dealer clearly saw that my condition was a cause from manufacturing. Short of it was that I had my issue repaired under warranty.

I'm not saying that this is a guarantee fix for you, but in situations where there is a disagreement with the dealership, one should go the route with Customer Service to document the problem and to hopefully reach a solution. Good luck.