Whats going on with my dealer? - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

UNDsioux · 09-24-2011, 10:16 AM

Hi i have some issues with my dealer and i want to hear your thoughts on it..

so i ordered a 2012 45th camaro 7 weeks ago, and last tuesday becky told me the car has shipped. so i called the dealer and they told me it is at a derailing station about 30 miles away from the dealer. so i went to go look at it, and asked the security guard if i could go in and see it, he said no and also said that the dealer shouldnt have told me my car is there. So i called the dealer again the next day and they said that the car that they said was at the derailing station isnt mine, and mine is still being shipped. So they called me yesterday and said my car is in and i made an appt to come get it today at 3..and they just now called me saying that my car isnt there and it should be there next week. another important thing is on their website, it says in their inventory that MY car is there with the same order number and VIN..there are other 2012s in the inventory, but they all say IN TRANSIT, mine is the only one that says NEW.

what do you think is goin on?

HookemHorns · 09-24-2011, 10:18 AM

Don't call, go up there and ask to speak to the Manager to find out exactly what is happening.

DarkneSS · 09-24-2011, 10:20 AM

Its possible the car got damaged and they are trying to fix it up before you see it. It does happen...

01pewterz28 · 09-24-2011, 10:23 AM

One thing to remember GMs site and dealer sites will show cars in inventory even those that are still on the way via rail.

But if I wad in your shoes I would drive up to the dealership and look around for your car.

Sean

BryceB · 09-24-2011, 10:27 AM

Ok,the same thing sorta happened to me on my 45th.I called the gm and said that i was going to another dealer that had one,the car was pulled off the rail in 2 hours.

CamaroJim56 · 09-24-2011, 10:28 AM

Quote:

Originally Posted by 01pewterz28

One thing to remember GMs site and dealer sites will show cars in inventory even those that are still on the way via rail.

But if I wad in your shoes I would drive up to the dealership and look around for your car.

Sean

Mine showed on the dealers website 10days before it actually got there.

Carver1 · 09-24-2011, 10:30 AM

Mine showed on the dealer's website 6 weeks after I bought it.

RPO_Z28 · 09-24-2011, 10:31 AM

They're holding a lot of cars for QC so there are delays of almost one month in most cases.

While Becky may have done you a favor by telling you something, your best bet is to sit tight and when it arrives, it arrives.

The dealer doesn't get paid until you drive it off the lot so there is no point in them "hiding" it from you.

UNDsioux · 09-24-2011, 10:51 AM

Quote:

Originally Posted by RPO_Z28

They're holding a lot of cars for QC so there are delays of almost one month in most cases.

While Becky may have done you a favor by telling you something, your best bet is to sit tight and when it arrives, it arrives.

The dealer doesn't get paid until you drive it off the lot so there is no point in them "hiding" it from you.

maybe

UNDsioux · 09-25-2011, 05:03 PM

ye

HDRDTD · 09-25-2011, 05:32 PM

Once your car is in transit, you should be able to get the rail car number. Once you have that, there is a phone number you can call and get daily updates on where that rail car is.

2010SS2SS · 09-25-2011, 05:39 PM

You actually thought you could just walk into the railyard? There is such a thing as security. 9 times out of 10 Dealers can't even get into the yard without prior authorization.

Miraclewhip · 09-25-2011, 06:09 PM

Quote:

Originally Posted by RPO_Z28

They're holding a lot of cars for QC so there are delays of almost one month in most cases.

While Becky may have done you a favor by telling you something, your best bet is to sit tight and when it arrives, it arrives.

The dealer doesn't get paid until you drive it off the lot so there is no point in them "hiding" it from you.

well said sir.

RED DEMON SS · 09-25-2011, 09:30 PM

Quote:

Originally Posted by 01pewterz28

But if I wad in your shoes I would drive up to the dealership and look around for your car.

Sean

09-24-2011, 10:16 AM	#1
UNDsioux Drives: Silver SS Join Date: Jun 2011 Location: MIZZOU Posts: 456	Whats going on with my dealer? Hi i have some issues with my dealer and i want to hear your thoughts on it.. so i ordered a 2012 45th camaro 7 weeks ago, and last tuesday becky told me the car has shipped. so i called the dealer and they told me it is at a derailing station about 30 miles away from the dealer. so i went to go look at it, and asked the security guard if i could go in and see it, he said no and also said that the dealer shouldnt have told me my car is there. So i called the dealer again the next day and they said that the car that they said was at the derailing station isnt mine, and mine is still being shipped. So they called me yesterday and said my car is in and i made an appt to come get it today at 3..and they just now called me saying that my car isnt there and it should be there next week. another important thing is on their website, it says in their inventory that MY car is there with the same order number and VIN..there are other 2012s in the inventory, but they all say IN TRANSIT, mine is the only one that says NEW. what do you think is goin on?

09-24-2011, 10:23 AM	#4
01pewterz28 #TeamBeckyD Drives: 2017 HBM 2SS Convertible A8 Join Date: Aug 2008 Location: Apopka, FL Posts: 10,496 View My Garage	One thing to remember GMs site and dealer sites will show cars in inventory even those that are still on the way via rail. But if I wad in your shoes I would drive up to the dealership and look around for your car. Sean __________________ #TeamBeckyD FIFTY HBM 2SS VERT

09-24-2011, 10:30 AM	#7
Carver1 Drives: 2011 1SS/RS LS3 Join Date: May 2011 Location: Albuquerque, NM Posts: 247	Mine showed on the dealer's website 6 weeks after I bought it. __________________

09-24-2011, 10:31 AM	#8
RPO_Z28 Drives: 2007 C6Z Join Date: Jan 2009 Location: RVC, New York Posts: 1,748	They're holding a lot of cars for QC so there are delays of almost one month in most cases. While Becky may have done you a favor by telling you something, your best bet is to sit tight and when it arrives, it arrives. The dealer doesn't get paid until you drive it off the lot so there is no point in them "hiding" it from you. __________________

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09-24-2011, 10:18 AM	#2
HookemHorns Drives: 2023 Camaro ZL1 Red Hot Convertible Join Date: May 2011 Location: Arkansas Posts: 859	Don't call, go up there and ask to speak to the Manager to find out exactly what is happening.

09-24-2011, 10:20 AM	#3
DarkneSS Account Suspended Drives: 2010 Camaro 2SS/RS 6MT Join Date: Apr 2010 Location: Westchester, New York Posts: 3,715	Its possible the car got damaged and they are trying to fix it up before you see it. It does happen...

09-24-2011, 10:27 AM	#5
BryceB Drives: 2012 45th anniversary 2SS Join Date: Sep 2011 Location: Mcminnville Posts: 29 View My Garage	Ok,the same thing sorta happened to me on my 45th.I called the gm and said that i was going to another dealer that had one,the car was pulled off the rail in 2 hours.

09-25-2011, 05:03 PM	#10
UNDsioux Drives: Silver SS Join Date: Jun 2011 Location: MIZZOU Posts: 456	ye

09-25-2011, 05:32 PM	#11
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,047	Once your car is in transit, you should be able to get the rail car number. Once you have that, there is a phone number you can call and get daily updates on where that rail car is.

09-25-2011, 05:39 PM	#12
2010SS2SS Drives: 2010 Camaro SS 2SS Join Date: Aug 2009 Location: Cypress, texas Posts: 1,302	You actually thought you could just walk into the railyard? There is such a thing as security. 9 times out of 10 Dealers can't even get into the yard without prior authorization.