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Old 05-21-2009, 09:09 AM   #1
carguy
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Do event codes update daily or weekly at the dealer

Does anyone know how to get your event codes as they change?

My dealer sends me a weekly copy of my workbench. I was told their data only gets updated weekly. Either Thursday afternoon or Friday morning.

I see other posts that show status intervals ( Some) more frequent than weekly.

Just wondering if I am missing something or If the dealer only chooses to check status on a weekly bassis.

Thanks for any info...Sorry if this is a repeat. I looked but Forum is getting so many posts

Order# NDKKKF CGM/2SS
Order entered in System 10/13

Currently( As of 5/15) Event Code 3000
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Old 05-21-2009, 09:17 AM   #2
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My dealer told me mine was updated Monday.
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Black 2010 2SS Ordered 5/16/09
1100-Preliminary order accepted 5/18/09
3000-Order Accepted by Production Control 05/27/09
3300-Order scheduled for production 06/16/09 - TPW 06/29/09
3400-Order broadcast 6/20/09
3800-Order Produced 6/30/09 - VIN # 123221
4200-Shipped 7/2/09
5000-Delivered to the dealer 7/6/09
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Old 05-21-2009, 10:15 AM   #3
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I get updates from my dealer Friday mornings and was told they only get updates once per week on either later Thursday or Friday morining.

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Old 05-21-2009, 10:18 AM   #4
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My dealer explained that tuesdays and thursdays are when things happen at GM. So orders are generally accepted on tuesdays and status usually changes on thursdays. Not sure how accurate that is, but he seemed pretty confident when we were discussing the timeline from order to delivery.
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Old 05-21-2009, 10:19 AM   #5
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well if updated you mean... is your status code actually where your car is... who the hell knows. .. I've been sitting at 3000 just shy of a month now. . . **** if i know what is going on with the car.
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Old 05-21-2009, 10:25 AM   #6
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My order was updated yesterday (Wednesday, 5/20) morning. Tuesday morning it was at 3400; by Wednesday morning it had moved all the way to 4B00. I checked both mornings and have a copy of the workbench order sheet.
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Old 05-21-2009, 11:19 AM   #7
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Originally Posted by r0cketdr View Post
My order was updated yesterday (Wednesday, 5/20) morning. Tuesday morning it was at 3400; by Wednesday morning it had moved all the way to 4B00. I checked both mornings and have a copy of the workbench order sheet.
Exactly what happened to me. Now hopefully it gets a quick QC check and gets on a train as soon as possible.
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Old 05-21-2009, 11:22 AM   #8
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Quote:
Originally Posted by r0cketdr View Post
My order was updated yesterday (Wednesday, 5/20) morning. Tuesday morning it was at 3400; by Wednesday morning it had moved all the way to 4B00. I checked both mornings and have a copy of the workbench order sheet.
When You check are you checking at the dealer or 800#....?
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Old 05-21-2009, 03:50 PM   #9
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It is updated regularly and not on any particular day. It can update any time during the week.
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Old 05-21-2009, 05:13 PM   #10
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You get a weekly copy of your workbench? That is so cool...my dealer doesn't even call me when I change status codes...I either have to call him randomly evey now and then or ask someone else. I'm jealous.
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Old 05-21-2009, 05:45 PM   #11
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You get a weekly copy of your workbench? That is so cool...my dealer doesn't even call me when I change status codes...I either have to call him randomly evey now and then or ask someone else. I'm jealous.
Yeh...tell me about it....we dont get that kind of attention do we Jachevy?
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Old 05-21-2009, 05:49 PM   #12
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Yeh...tell me about it....we dont get that kind of attention do we Jachevy?
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Old 05-21-2009, 07:32 PM   #13
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Quote:
Originally Posted by carguy View Post
When You check are you checking at the dealer or 800#....?
At the dealer.
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Old 05-21-2009, 07:38 PM   #14
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I was told the workbench is updated every morning around 330-430am and stays that way all day. Its up to the dealer to pull the info for you. Some dealers are better than others.

This is what my workbench looks like thus far:

Event History - Order # NGTSNQ
Current as of 05/20/2009 - 11:09 AM EDT
BAC: 205054 BFC: 1 Name: SUBURBAN CHEVROLET CADILLAC SAAB HUMMER
Event Code Active Event Description Effective Date Timestamp End Date System Source User ID
1100 N Preliminary Order
Accepted
02/04/2009 02/04/2009
16:43:41
02/05/2009 WORKBNCH rperry51
1102 N Preliminary Order
Added thru Web
02/04/2009 02/04/2009
16:43:41
02/05/2009 WORKBNCH rperry51
2000 N Accepted by GM 02/05/2009 02/05/2009
21:33:51
02/05/2009 ORDERMGT FZ3PGF
2051 N Order changed thru
Web
02/04/2009 02/04/2009
16:57:32
04/16/2009 WORKBNCH rperry51
2500 N Preferenced 02/05/2009 02/05/2009
21:43:28
02/05/2009 ORDERMGT OM0P04
05
2530 N New Order Pending;
Productionizing Error
02/05/2009 02/05/2009
22:40:15
02/05/2009 ORDERMGT OM0PV0
05
3000 N Accepted by
Production Control
02/05/2009 02/05/2009
22:40:15
03/14/2009 ORDERMGT OM0PV0
05
3100 N Available to Sequence 03/14/2009 03/14/2009
00:39:06
03/14/2009 ORDERMGT OM0PV0
05
3300 N Scheduled for
Production
03/14/2009 03/14/2009
00:39:06
03/21/2009 ORDERMGT OM0PV0
05
3400 N Broadcast 03/21/2009 03/21/2009
21:25:16
04/16/2009 ORDERMGT OM0PV0
05
3800 Y Produced 04/15/2009 04/16/2009
COMS VIDSPR
D1
4000 Y Available to Ship 05/15/2009 05/16/2009
04:38:42
COMS VIDSAT
S1
4104 Y Bailment Invoice 05/19/2009 BARS VIDSINV
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