RPI!! - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

nebchevy · 04-05-2012, 08:36 AM

I ordered a painted antenna from RPI, when I recived it it had a chip and ding on it. I contacted Josh at RPI and sent him a couple pics. He replied and asked for my address for ups to pick it up the next day.

Ups picked it up and I got a new one. The quailty is AMAZING! There is nothing wrong at all with the 2nd one.

I am very impressed with Josh and RPI. Its nice to know that when something is wrong with a product, there are vendors on here that will make it right with you.

SSMickey · 04-05-2012, 10:05 AM

I to have had great service from RPI. I just received my fog light and tail light bezels from them. Paint was perfect and shipping was fast.

GunnyG · 04-05-2012, 10:09 AM

Congrats on getting what you paid for, and Josh for stepping up to satisfy a customer. Nice!

Xedes · 04-05-2012, 10:16 AM

Josh is a true standup guy. I dealt with RPI on a different forum and they always got great reviews there too.

JWMotoring is also a great vendor that I've been dealing with for a couple of years.

rberns · 04-05-2012, 03:20 PM

nebchevy, I had the same thing. I had a custom ordered engine cover. Looked great, but something wrong happened during prep work or paint it. Clear coat and paint was chipping. Called Josh and he asked to have me send it back so they can re do it. Some may get mad that they don't get what they paid for, but things like this do happen on accident and for him to be able to stand behind his work and be willing to fix them when thing like this happen make me want to keep coming back to them.

04-05-2012, 08:36 AM	#1
nebchevy Drives: 2011 2SS SGM Camaro Join Date: Aug 2011 Location: Blair Nebraska Posts: 623	RPI!! I ordered a painted antenna from RPI, when I recived it it had a chip and ding on it. I contacted Josh at RPI and sent him a couple pics. He replied and asked for my address for ups to pick it up the next day. Ups picked it up and I got a new one. The quailty is AMAZING! There is nothing wrong at all with the 2nd one. I am very impressed with Josh and RPI. Its nice to know that when something is wrong with a product, there are vendors on here that will make it right with you.

04-05-2012, 10:05 AM	#2
SSMickey Drives: 2010 IBM 2SS Join Date: Feb 2010 Location: Columbia S.C. Posts: 1,455 View My Garage	I to have had great service from RPI. I just received my fog light and tail light bezels from them. Paint was perfect and shipping was fast. __________________ ProCharger P1X, Vengeance Racing Kaotic Cam, ARH Headers and Exhaust with Borla ATAK mufflers, MGW Shifter, MTI Drop Springs, Forgeline RB3C Wheels, 3.91 gears, Night Owl LED Control System

04-05-2012, 10:09 AM	#3
GunnyG Da WHALE Drives: 2014 Stingray, 2015 Panamera 4 Join Date: Dec 2011 Location: Oceanside, Ca - Originally from KCMO Posts: 8,878 View My Garage	Congrats on getting what you paid for, and Josh for stepping up to satisfy a customer. Nice! __________________ Project MantaRay...Underway

04-05-2012, 03:20 PM	#5
rberns Drives: 2011 Camaro 2SS/RS Join Date: Apr 2011 Location: US Posts: 3,291 View My Garage	nebchevy, I had the same thing. I had a custom ordered engine cover. Looked great, but something wrong happened during prep work or paint it. Clear coat and paint was chipping. Called Josh and he asked to have me send it back so they can re do it. Some may get mad that they don't get what they paid for, but things like this do happen on accident and for him to be able to stand behind his work and be willing to fix them when thing like this happen make me want to keep coming back to them. __________________ 2011 Camaro 2SS/RS, Circle D 3200, ADM Transmission Cooler, BTR Valvetrain, Cam Motion .621 .595 228/244 113+4, ARH 1 7/8 full exhaust, Cold Air Inductions, Katech C5R TC, Melling HV, BTR SLR lifters, Trunion Upgrade, LS2 Dampner, LS9 head gaskets, Bo White PTB, MM can, GFX, Subs, B&M Deep transmission pan, Holley fuel rail, Proform valve covers, relocated coil packs

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04-05-2012, 10:16 AM	#4
Xedes Drives: 2011 Black RS/SS Join Date: Feb 2012 Location: Indiana Posts: 1,030	Josh is a true standup guy. I dealt with RPI on a different forum and they always got great reviews there too. JWMotoring is also a great vendor that I've been dealing with for a couple of years.