Car went in today - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

rudack · 12-31-2009, 09:16 AM

Had a few issues with the car and I had to bring it to my local dealership today.

Transmission - Sometimes you can't shift into third
Truck - Water leak
PDIM - Strange issues with pairing/listing playlists
Drivers Side Headlight - Water getting into housing
Recall/bulletin

Basically they stated that GM was cracking down on dealers and they will not Flash or Update your ECU/PMDI unless your issues match the bulletins/campaigns because they will not get paid.

If there is another ECU update for me to bring in my car I have to explain exactly what the issues are pertaining to the bulletin. Honestly, I think that is a load of DooDoo. I am the owner of the car and if I want the latest ECU flash for my car from the manufacturer shouldn't I have the right to request the update?

flyby · 12-31-2009, 09:54 AM

WSow, sounds like you should tra a different dealer. Mine will do just about anything to keep me and my business.

rudack · 12-31-2009, 10:22 AM

I have a limited selection of dealers in the area.

I hope someone that knows anything about this can chime in here. I would love to go to the dealer and rub his nose in their own BS. I am not a fan of this dealer at all.

jdanza · 01-13-2010, 08:40 AM

which dealer have you been going to ?

HeavyD · 01-13-2010, 09:52 AM

Some dealers just don't know how to submit warranty claims to get properly paid then therefore just try to avoid it all together. Yes, you have to submit the claim in the way GM is calling the fault. Some dealers just submit it as is hope for the best. Customer comes in complaining but the problem really isn't something GM would pay for any good dealer would just fix the car for the customer and tell a little white lie to GM and write up the workorder differently in such a way that GM would pay it. It's called good customer service, which is hard to find sometimes!

rudack · 01-15-2010, 11:48 AM

Quote:

Originally Posted by jdanza

which dealer have you been going to ?

Lou Bachrodt

@Heavy your 100% right good customer service is very hard to find. I wish I lived closer to the dealer I bought my car at. They were very good.

Forgot to add they would not update my PDIM because they tested it with one of their iphones and it worked. Time for a new dealer.

camaro5 · 01-15-2010, 08:22 PM

Yep - Lou sucks the big one. So does Maroone (AutoNation), Potamkin, Ed Morse is the biggest whore of them all - and that's some whorey competition.

The whole thing is bogus.

We're going to have to keep track of what the tsb's cover, and specify that as the complaint(s).

Mayhem Matt · 01-15-2010, 08:31 PM

Good luck with the repairs!!

jdanza · 01-16-2010, 10:00 AM

I brought my car to Maroone in Delray for an oil change, they filled the car with 6 qrts instead of the needed 8 qrts, Good thing I checked it when I got home WTF!!

rudack · 01-17-2010, 03:30 PM

Quote:

Originally Posted by jdanza

I brought my car to Maroone in Delray for an oil change, they filled the car with 6 qrts instead of the needed 8 qrts, Good thing I checked it when I got home WTF!!

Freaking crazy. I hope you called them and gave them a lashing.

12-31-2009, 09:16 AM	#1
rudack Rudack Drives: ABM 2SS/RS Join Date: May 2009 Location: Coconut Creek, FL Posts: 742 View My Garage	Car went in today Had a few issues with the car and I had to bring it to my local dealership today. Transmission - Sometimes you can't shift into third Truck - Water leak PDIM - Strange issues with pairing/listing playlists Drivers Side Headlight - Water getting into housing Recall/bulletin Basically they stated that GM was cracking down on dealers and they will not Flash or Update your ECU/PMDI unless your issues match the bulletins/campaigns because they will not get paid. If there is another ECU update for me to bring in my car I have to explain exactly what the issues are pertaining to the bulletin. Honestly, I think that is a load of DooDoo. I am the owner of the car and if I want the latest ECU flash for my car from the manufacturer shouldn't I have the right to request the update? __________________ ABM 2SS/RS #33390 Last edited by rudack; 01-15-2010 at 12:44 PM.

12-31-2009, 10:22 AM	#3
rudack Rudack Drives: ABM 2SS/RS Join Date: May 2009 Location: Coconut Creek, FL Posts: 742 View My Garage	I have a limited selection of dealers in the area. I hope someone that knows anything about this can chime in here. I would love to go to the dealer and rub his nose in their own BS. I am not a fan of this dealer at all. __________________ ABM 2SS/RS #33390

01-13-2010, 08:40 AM	#4
jdanza Drives: 2010 2SS/RS VR-BLACK Join Date: Apr 2009 Location: Southeast Fl Posts: 392	Rudy which dealer have you been going to ? __________________ 2010 2SS/RS VICTORY RED / BLACK LEATHER - 6 SPEED M TRANS 6000 = Delivered To Customer-8/22/2009

01-15-2010, 08:31 PM	#8
Mayhem Matt Drives: 10' 2SS/RS M6 SUPERCHRGED BUMBLEBEE Join Date: Jun 2009 Location: Orange CA Posts: 607 View My Garage	Good luck with the repairs!! __________________ Ordered Bumblebee 10/15/2008Part of the Family 6/11/2009 #11423 My Bumblebee to Superbee build story...http://www.camaro5.com/forums/showthread.php?t=105163 Superbee's 536hp Dyno Run...http://www.youtube.com/watch?v=AE7wePluPAc

01-16-2010, 10:00 AM	#9
jdanza Drives: 2010 2SS/RS VR-BLACK Join Date: Apr 2009 Location: Southeast Fl Posts: 392	Rudy I brought my car to Maroone in Delray for an oil change, they filled the car with 6 qrts instead of the needed 8 qrts, Good thing I checked it when I got home WTF!! __________________ 2010 2SS/RS VICTORY RED / BLACK LEATHER - 6 SPEED M TRANS 6000 = Delivered To Customer-8/22/2009

12-31-2009, 09:54 AM	#2
flyby Drives: 2010 Silver SS Join Date: Sep 2009 Location: Glen Gardner, NJ Posts: 1,336 View My Garage	WSow, sounds like you should tra a different dealer. Mine will do just about anything to keep me and my business.

01-13-2010, 09:52 AM	#5
HeavyD Drives: 1SSRS RY L99 Join Date: Aug 2009 Location: Ontario Posts: 1,329	Some dealers just don't know how to submit warranty claims to get properly paid then therefore just try to avoid it all together. Yes, you have to submit the claim in the way GM is calling the fault. Some dealers just submit it as is hope for the best. Customer comes in complaining but the problem really isn't something GM would pay for any good dealer would just fix the car for the customer and tell a little white lie to GM and write up the workorder differently in such a way that GM would pay it. It's called good customer service, which is hard to find sometimes!

01-15-2010, 08:22 PM	#7
camaro5 Drives: X-15 Velocipede Join Date: Mar 2008 Location: SW Florida Posts: 4,637	Yep - Lou sucks the big one. So does Maroone (AutoNation), Potamkin, Ed Morse is the biggest whore of them all - and that's some whorey competition. The whole thing is bogus. We're going to have to keep track of what the tsb's cover, and specify that as the complaint(s).

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