took my car to the dealer yesterday... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

uoflcamaro · 02-02-2014, 09:27 AM

After paying $40.00 for just an oil change, I open the door to find my door sill scratched to hell and covered in mud. ( how do you get your shoes muddy working in the service dept?) Also they managed to get dirt on the headliner putting on the service sticker!

I would expect this if I took my car to Walmart.

bf7 · 02-02-2014, 04:36 PM

I feel you. I took mine in to replace some tape underneath the passenger door that prevents rock salt chipping. They took the old tape off with a knife at a bad angle and cut into the paint. Then just covered it up with the new tape. Will never go back to the dealer for maintenance or repairs.

jrpimp00 · 02-02-2014, 07:58 PM

Op, what did you do about it? If nothing, why waste space posting. No sense in complaining if you're not going to do anything about it. JMO

Titan · 02-02-2014, 11:21 PM

Quote:

Originally Posted by jrpimp00

Op, what did you do about it? If nothing, why waste space posting. No sense in complaining if you're not going to do anything about it. JMO

Just thinking outside the box here-He probably posted it to vent his frustration to people that under stand taking care of their cars. I dont understand your problem with him posting his thread.

jrpimp00 · 02-03-2014, 07:58 AM

Quote:

Originally Posted by Titan

Just thinking outside the box here-He probably posted it to vent his frustration to people that under stand taking care of their cars. I dont understand your problem with him posting his thread.

Not a problem with the post, it just sucks when people don't hold these dealerships/service departments responsible.

nUcLeArEnVoY · 02-03-2014, 05:53 PM

Lesson to be learned: change your own oil.

Takes around 20 minutes and you save $5-$10 (once you get the basic hand tools and drain pan) along with earning a sense of accomplishment.

Speaking of Walmart, that's where you'd want to get the oil. The 5 qt jugs of Mobil 1 synthetic there usually cost $27.00 and then a 1 qt. bottle is like, $6.50 (V6 takes 6 qts, right? Can't remember...). Then get the factory AC Delco filter for an additional $5 and you're all set.

Yeti · 02-03-2014, 06:59 PM

I got an oil change at the dealer, came home and noticed they had gotten windsheild whipped fluid all over my CAI filter. Long story short I called them ripped into the manager and two days later a new filter housing showed up to my house. I go to the dealership and expect certain things.

I would call and complain and get something out of this your happy with.

JTruck · 02-03-2014, 07:03 PM

Quote:

Originally Posted by Yeti

I got an oil change at the dealer, came home and noticed they had gotten windsheild whipped fluid all over my CAI filter. Long story short I called them ripped into the manager and two days later a new filter housing showed up to my house. I go to the dealership and expect certain things.

I would call and complain and get something out of this your happy with.

It baffles me how careless, clumsy and ignorant some technicians are... What ever happened to common sense, or a funnel....

uoflcamaro · 02-05-2014, 04:04 PM

Sorry guys been busy, I called the dealer and he was very apologetic and gave my next two oil changes free.

uoflcamaro · 02-05-2014, 04:13 PM

You are correct Titan, I was just venting about my situation. Didn't mean to offend anyone

AgsWinSS · 02-07-2014, 03:46 PM

Quote:

Originally Posted by nUcLeArEnVoY

Lesson to be learned: change your own oil.

Takes around 20 minutes and you save $5-$10 (once you get the basic hand tools and drain pan) along with earning a sense of accomplishment.

Speaking of Walmart, that's where you'd want to get the oil. The 5 qt jugs of Mobil 1 synthetic there usually cost $27.00 and then a 1 qt. bottle is like, $6.50 (V6 takes 6 qts, right? Can't remember...). Then get the factory AC Delco filter for an additional $5 and you're all set.

This exactly. If you do it, you will do it up to your expectations.

JimE · 02-07-2014, 09:07 PM

Take the cost of those two oil changes out of the mechanics pay check and all of the customers would be better off.

I'm glad they made it right by you. It's just sad that it happened. I mean getting the car dirty could be a mistake, but not cleaning it up is just lazy and wrong. There are plenty of people that want/need a job, they should kick that guy to the curb and give someone else a chance.

iConquer · 02-10-2014, 12:14 AM

Quote:

Originally Posted by nUcLeArEnVoY

Lesson to be learned: change your own oil.

Takes around 20 minutes and you save $5-$10 (once you get the basic hand tools and drain pan) along with earning a sense of accomplishment.

Speaking of Walmart, that's where you'd want to get the oil. The 5 qt jugs of Mobil 1 synthetic there usually cost $27.00 and then a 1 qt. bottle is like, $6.50 (V6 takes 6 qts, right? Can't remember...). Then get the factory AC Delco filter for an additional $5 and you're all set.

$27.00 + $6.50 + $5.00 = $38.50
or
have someone do it for you for $40.00.
I understand why many people change the oil themselves, but I can also understand why many people pay for it to be done at the dealership.

02-02-2014, 09:27 AM	#1
uoflcamaro Drives: 2010 Camaro RS Join Date: Sep 2013 Location: louisville Posts: 25	took my car to the dealer yesterday... After paying $40.00 for just an oil change, I open the door to find my door sill scratched to hell and covered in mud. ( how do you get your shoes muddy working in the service dept?) Also they managed to get dirt on the headliner putting on the service sticker! I would expect this if I took my car to Walmart.

02-02-2014, 07:58 PM	#3
jrpimp00 Drives: '10 Black/IOM Camaro SS/RS Join Date: Mar 2010 Location: Fayetteville NC Posts: 530	Op, what did you do about it? If nothing, why waste space posting. No sense in complaining if you're not going to do anything about it. JMO __________________ 2010 Camaro 2SS/RS Black/IOM //// 1998 Pontiac Trans AM 819 RWHP @ 12 PSI (Turbo)

02-02-2014, 04:36 PM	#2
bf7 Drives: 2013 Yellow 1LT/RS Join Date: Dec 2013 Location: Pennsylvania Posts: 105	I feel you. I took mine in to replace some tape underneath the passenger door that prevents rock salt chipping. They took the old tape off with a knife at a bad angle and cut into the paint. Then just covered it up with the new tape. Will never go back to the dealer for maintenance or repairs.

02-03-2014, 05:53 PM	#6
nUcLeArEnVoY Oldbie that nobody knows Drives: 2011 1SS/RS M6 Join Date: Jun 2008 Location: Homestead, FL Posts: 3,459 View My Garage	Lesson to be learned: change your own oil. Takes around 20 minutes and you save $5-$10 (once you get the basic hand tools and drain pan) along with earning a sense of accomplishment. Speaking of Walmart, that's where you'd want to get the oil. The 5 qt jugs of Mobil 1 synthetic there usually cost $27.00 and then a 1 qt. bottle is like, $6.50 (V6 takes 6 qts, right? Can't remember...). Then get the factory AC Delco filter for an additional $5 and you're all set.

02-03-2014, 06:59 PM	#7
Yeti Drives: Summit White RS Join Date: Feb 2012 Location: IL Posts: 240	I got an oil change at the dealer, came home and noticed they had gotten windsheild whipped fluid all over my CAI filter. Long story short I called them ripped into the manager and two days later a new filter housing showed up to my house. I go to the dealership and expect certain things. I would call and complain and get something out of this your happy with.

02-05-2014, 04:04 PM	#9
uoflcamaro Drives: 2010 Camaro RS Join Date: Sep 2013 Location: louisville Posts: 25	Sorry guys been busy, I called the dealer and he was very apologetic and gave my next two oil changes free.

02-05-2014, 04:13 PM	#10
uoflcamaro Drives: 2010 Camaro RS Join Date: Sep 2013 Location: louisville Posts: 25	You are correct Titan, I was just venting about my situation. Didn't mean to offend anyone

02-07-2014, 09:07 PM	#12
JimE Drives: 2013 2SS/RS/1LE Join Date: Apr 2010 Location: St Louis, MO Posts: 3,087	Take the cost of those two oil changes out of the mechanics pay check and all of the customers would be better off. I'm glad they made it right by you. It's just sad that it happened. I mean getting the car dirty could be a mistake, but not cleaning it up is just lazy and wrong. There are plenty of people that want/need a job, they should kick that guy to the curb and give someone else a chance.