SO....PISSED....OFF!!!!!!!!!!!!!!!!!! - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

CamaroScotty · 06-05-2009, 01:33 PM

GM does train and offers training, but it is the responsiblility of the dealership and its employees to DO the training.

It is the responsibility of the Dealership to ensure the order is CORRECT before it is released for production. When there's several dealerships "doing it right", it would not be that difficult for all of them to do the same - but they don't chose to do so.

No excuses. And I feel your pain, I would be equally frustrated as well!

Remember, GM will be emailing you a survey (if you provided your email to the dealership) after delivery which is VERY VERY important to that dealership. Be sure to tell your dealership just how you plan to fill that survey out.

They should do something...I know I would!

jgr · 06-05-2009, 01:34 PM

Dealers problem now.

PonyMan · 06-05-2009, 01:37 PM

Quote:

Originally Posted by djsnoflake

The RS package was known to magically 'dissapear' any time things on your order were changed or if your status changed sometimes I beleive. Camaro Scotty warned about double checking your order quite a few times. Coulda been a computer glitch.

I posted way back when UCFwoot came out with the VIN tracking, that a lot orders were negative "RS" (WRS Package). I am sure there are more pissed off customers to come.

If you have the time and nerve to wait, get the car the way you want it.

MerF · 06-05-2009, 01:46 PM

Quote:

Originally Posted by crulgrl

CAN YOU PASS ON THAT ORDER TRACKING INFO? WHAT IS THE RP6 CODE MEAN? I ORDERED MY CAR ON OCT.13TH ALSO AND I AM BEING MESSED OVER BY MY DEALER AND RECEIVED WORD THAT THEY HAVE ALREADY SOLD MY CAR TO THE HIGHEST BIDDER PER SAY AND NOT NOTIFIED ME THAT IT HAS EVEN CAME IN?

Todd hearts all CAPS posts.

erasedgod · 06-05-2009, 01:52 PM

Quote:

Originally Posted by MerF

Todd hearts all CAPS posts.

ravensjeff · 06-05-2009, 02:01 PM

I double-checked my order after i changed color and the RS package was still there. We were warned several times to verify this. Problem is, most people buying this car aren't even board members, so this could happen to many people. We were just lucky to be warned. I would have been bummed out. The sales manager is the one keying in your "Changed Info"- he should have double checked to ensure all was well.

Crowley · 06-05-2009, 02:03 PM

Quote:

Originally Posted by ZombieEatsYou

And don't forget there have been system glitches where changes to orders dropped the RS package; dealer should have rechecked everything.

I would only accept what you want .. . if you can't live without the RS package, don't accept it or you wil regret it ..

Crowley

JewelZ · 06-05-2009, 02:10 PM

can't they still add whatever you need to be done at the dealer, RS packadge will consist of - the spoiler, HID's, 20'' MS rims, darkened tail lights, matching painted roof ditch molding whatever that is... cant that be ordered from GM by your dealer and just added on still, its their fault they should pay the expense to order and labour to add on and it will still be warranteed through the dealer and GM!!!

LadiesMan217 · 06-05-2009, 02:16 PM

My order is coming with 20" Polished Aluminum rims and my dealer has it in print exactly what he ordered and the Polished Aluminum rims were not on it. He showed me at the dealership. He is clueless how they got added.

trm0002 · 06-05-2009, 03:21 PM

I will tell you this- having my car WITH the RS package, there is NO WAY I would accept one without it. PERIOD. JMO.

And yes, it is 100% your dealer's fault for not double checking the order before pressing "send"...

camaro5 · 06-05-2009, 04:57 PM

Quote:

Originally Posted by GTAHVIT

You have every right to be frustrated.

For the reason you stated. I'd probably reorder. No reason to have that reminder everytime you walk by the car.

In my opinion the dealer should hook you up.

GRM RPR · 06-05-2009, 05:25 PM

Quote:

Originally Posted by beowulf80

I understand where you're coming from, but do I really NEED 426HP? No, I don't. I want it. Same thing with the RS package. I really don't care about the taillights, but the roof ditch and the headlights are just going to piss me off everytime I see them.

I have a 2SS NON-RS and have the Roof Ditch. The only difference between mine and the RS version is the lights and I will be able to change that when the after market parts start hitting the streets. Basically you would be saving $1200 on lights....and let me tell ya...none of the 100+ people that come up to me about my car are concerned about my lights and neither am I. In fact, one guy who flagged me down said my rear tail lights look evil and said he loved them.

HeldonSS · 06-05-2009, 05:39 PM

Sorry, I would reorder...by the way do you mind if I take your car from the dealer then!?!?
That was always my 2nd choice!

qbert48 · 06-05-2009, 05:45 PM

Quote:

Originally Posted by CamaroScotty

GM does train and offers training, but it is the responsiblility of the dealership and its employees to DO the training.

It is the responsibility of the Dealership to ensure the order is CORRECT before it is released for production. When there's several dealerships "doing it right", it would not be that difficult for all of them to do the same - but they don't chose to do so.

No excuses. And I feel your pain, I would be equally frustrated as well!

Remember, GM will be emailing you a survey (if you provided your email to the dealership) after delivery which is VERY VERY important to that dealership. Be sure to tell your dealership just how you plan to fill that survey out.

They should do something...I know I would!

damn shame

06-05-2009, 02:01 PM	#34
ravensjeff 100% Chevy & Harley Man Drives: 2010 2SS: Blown LSX 376-B15 Join Date: Feb 2009 Location: Eldersburg,MD Posts: 2,211 View My Garage	I double-checked my order after i changed color and the RS package was still there. We were warned several times to verify this. Problem is, most people buying this car aren't even board members, so this could happen to many people. We were just lucky to be warned. I would have been bummed out. The sales manager is the one keying in your "Changed Info"- he should have double checked to ensure all was well. __________________ LSX 376-B15, TVS2300 SC, Harland Sharp Rockers w/ Trunion Bearings, ATI Balancer/keyed, AR LT Headers/Borla Catback Exhaust, DSS 1400 HP Axles, DSS aluminum driveshaft, 3.70, Hotchkis Springs/Sway bars, Forgeline SO3P Aluminum Wheels (20x9.5 F/20x11 R)w/ Hidden Titanium Hardware, Nitto NT05 Tires (27540ZR20 F/31535ZR20 R), Billet LPE brake/gas pedals, Escort 9500ci Radar Detector Laser Jammer, Roto Fab CAI with Ice Silver box, Carbon fiber tube/MAF Housing Assy, LPE Aluminum coil covers, SS9 Sleeper Fiber Glass Hood (ACS), Carbotech 1521 ceramic brake pads, Elite catch can.

06-05-2009, 02:10 PM	#36
JewelZ Just Lovin' My Camaro! Drives: CGM 2LT/RS/AUTO Join Date: Apr 2009 Location: san antonio, tx Posts: 1,325	can't they still add whatever you need to be done at the dealer, RS packadge will consist of - the spoiler, HID's, 20'' MS rims, darkened tail lights, matching painted roof ditch molding whatever that is... cant that be ordered from GM by your dealer and just added on still, its their fault they should pay the expense to order and labour to add on and it will still be warranteed through the dealer and GM!!! __________________ CGM( GRAY 2 tone interior ) 2LT/RS/AUTO NJHKKM $29,965.00 1EH37 1100 03/28/2009 AFF, B34, DCP, FE9, GBV, LLT, MX0, SGC, UQA, WRS, 2LT 50 YEARS FROM NOW, DON'T YOU WANNA BE ABLE TO LOOK BACK AND SAY YOU HAD THE GUTS TO GET INTO THE CAR!?!? ORDER STATUS : 6000 as of 08.18.2009. VIN# 33,985!!! His name is 'GOLIATH'!!! GOT MY CAR!!!! AND I LOVE IT!!!!

06-05-2009, 02:16 PM	#37
LadiesMan217 Drives: '10 IOM/IO 2SS/RS Join Date: Feb 2008 Location: MA Posts: 1,680 View My Garage	My order is coming with 20" Polished Aluminum rims and my dealer has it in print exactly what he ordered and the Polished Aluminum rims were not on it. He showed me at the dealership. He is clueless how they got added. __________________ Proud Member of NEC5!

06-05-2009, 03:21 PM	#38
trm0002 VIN #2G1FT1EW6A9100074 Drives: 2010 CAMARO 2SS/RS RJT VIN 00074 Join Date: Oct 2008 Location: Buffalo,NY 'burbs Posts: 4,216	I will tell you this- having my car WITH the RS package, there is NO WAY I would accept one without it. PERIOD. JMO. And yes, it is 100% your dealer's fault for not double checking the order before pressing "send"... __________________

06-05-2009, 05:39 PM	#41
HeldonSS #15519 Drives: GM all the way! Join Date: Jul 2008 Location: Chaffee, MO Posts: 247	Sorry, I would reorder...by the way do you mind if I take your car from the dealer then!?!? That was always my 2nd choice! __________________ 2012 Camaro 45th ann. SS conv. 6spd 2010 Camaro SS-LS3 #15519-SOLD 2002 Camaro 35th ann. SS-6spd 1997 Camaro 30th ann. Z conv. 1968 Camaro RS/SS 396/375 HP Super Chevy R/u 1967 Camaro RS conv. 5.7 Vortec 1967 Chevy II Super Chevy Winner 1970 GMC Sierra Grande 1 Prior owner 1972 C-10 454, 2-4's Super Chevy Winner-SOLD 1990 454 SS 26,000 miles Super Chevy Winner 1991 GMC Syclone #170 of 2998 2003 Silverado SS-SOLD 2015 Chevy Suburban 2009 Silverado 2500 HD 2008 Corvette conv.

06-05-2009, 01:33 PM	#29
CamaroScotty Account Suspended Drives: Your new SLP Camaro! Join Date: Jul 2008 Location: Cedarburg, WI Posts: 6,801	GM does train and offers training, but it is the responsiblility of the dealership and its employees to DO the training. It is the responsibility of the Dealership to ensure the order is CORRECT before it is released for production. When there's several dealerships "doing it right", it would not be that difficult for all of them to do the same - but they don't chose to do so. No excuses. And I feel your pain, I would be equally frustrated as well! Remember, GM will be emailing you a survey (if you provided your email to the dealership) after delivery which is VERY VERY important to that dealership. Be sure to tell your dealership just how you plan to fill that survey out. They should do something...I know I would!

06-05-2009, 01:34 PM	#30
jgr ironhead Drives: 2004 silverado diesel 2010ss Join Date: Nov 2008 Location: Trevose ,Pa. Posts: 195	Dealers problem now.

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