Ay6 issue with reverse

[Dewguy1221]

Hey guys, searched through the forums for bout 4 hours yesterday and couldn't really find any info about my issue. A couple of days ago I couldn't get into reverse, the shifter wouldn't even slide left to enter the gate for reverse so I took my palm and smacked the shifter and it finally went over, now the shifter will go over with zero resistance. Iv actually hit reverse a few time trying for first. I took the shifter apart because the centering spring popped off when I did that but I didn't see anything else in there other than to 2 spring. Iv had the car on a lift looking for a lockout solenoid for reverse but only seeing output speed sensor and what looks like a temp it level sensor (on the side of the casing at the bottom. Anyone have any ideas cause my only other idea and to pull the trans and tear it down and search

[Chevrolet Customer Svc]

Originally Posted by Dewguy1221

Hey guys, searched through the forums for bout 4 hours yesterday and couldn't really find any info about my issue. A couple of days ago I couldn't get into reverse, the shifter wouldn't even slide left to enter the gate for reverse so I took my palm and smacked the shifter and it finally went over, now the shifter will go over with zero resistance. Iv actually hit reverse a few time trying for first. I took the shifter apart because the centering spring popped off when I did that but I didn't see anything else in there other than to 2 spring. Iv had the car on a lift looking for a lockout solenoid for reverse but only seeing output speed sensor and what looks like a temp it level sensor (on the side of the casing at the bottom. Anyone have any ideas cause my only other idea and to pull the trans and tear it down and search

Hey Dewguy1221,

We are sorry to hear you have been experiencing concerns with your shifter when attempting to reverse and apologize for any inconvenience this may have caused you. Before you decide to tear it down, we are happy to check for any recalls, special coverage or announcements that may be associated. In interested, feel free to send us a private message with your VIN number.

Kindly,

Erica W.
Chevrolet Customer Care