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Old 01-16-2012, 09:00 PM   #1
GBAZL1
 
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Drives: 2012 ZL1
Join Date: Dec 2011
Location: Austin, TX.
Posts: 25
Post Order tracking info from Chevrolet Connects

I went to 3300 over the weekend & was wondering when the next update might come & what the next status is. I found the info below on the Chevrolet Connects site. Good info I hadn't seen posted here yet, so I figured I'd put it up.
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When you enter your information on the ChevroletConnects.com site you will not show a status for approximately 2 hours for Chevrolet vehicles or until the following business day for GMC, Cadillac or Buick brands.

Production Tracking for Chevrolet vehicles is fully automated and update every two hours 24 hours a day 7 days a week. Tracking information includes production and logistics tracking so you will go from the point of the order all the way to delivery of your new Chevrolet car or truck.

Production Tracking for GMC, Cadillac or Buick vehicles Track by your order number.
We can only do Production tracking for valid US order numbers.
If your current status is 1100-3300, your order will be checked weekly on Wednesday or Thursday. Since orders do not get pulled into 2000 status until late Tuesday night.

If you are at 3400 with a future TPW, your order will not be checked until your TPW.

If you are at 3400 with a current TPW, your order will be checked daily (starting Tuesday) of that week. If you do not have a VIN by the Saturday of your production week, you will not have one until the following Tuesday.

The only orders that will be updated on Monday are the new orders entered in on Saturday and Sunday.

On your updates you may see a date in the notes section. That is your Target Production Week.

The current date reflects the last date your status was checked and a change occurred in your status. You will receive an email update even if your status does not change each time you get checked on global connect.

Once you receive a VIN number you will not receive further updates as we are not provided logistics data on these brands yet. If you contact your dealer they can contact the Dealer Business Center and receive updates. If they provide a railcar number for you we can assist in helping you to use the automated rail tracking system. It is important not to ever talk to live personnel at the railroads or the trucking companies.
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