Hole in AC Condenser... - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

boro62 · 01-04-2010, 08:29 PM

So my AC stopped being cold about a month after I bought my 2ss/rs. I took it into my dealer to get it checked out, at first they couldnt figure out what the problem was. They told me I was completely out of freon, but couldn't find the leak.

So my car sat at the dealership, and about 8 hours later, they call me to come pick her up. It turns out I had a rock go through my AC condenser, and this was not covered under my warranty because it looked like user abuse not manufacturer defect.

And apparently now they dont even have the part. So i gotta wait like over a week to get a new condenser...

Has anyone else ever had this issue? and is it really under warranty??

-Boris

DkknightX · 01-04-2010, 08:32 PM

Sounds like they are feeding you a heaping pile of

! They were thinking about it for 8 hours alright. Thinking about what kind of excuse you'll fall for so they are bereft of responsibility and cost. Don't let them get away with it!

fazm · 01-04-2010, 08:36 PM

id say almost 100% of the time a hole in the condensor is not covered

khislop007 · 01-04-2010, 08:46 PM

Thats

My wife had a 2000 Z24 and the same thing happened to her AC and they fixed it under warranty.

BRKLYN · 01-04-2010, 08:54 PM

tell them to show you the damage. holes from road debree not covered.

Marine_67 · 01-04-2010, 10:07 PM

Hi Boro62,

If you have a zero deductable on comp. your insurance should cover it no problem --- I had the same thing happen to me in my 08 Si.

coolman · 01-04-2010, 10:17 PM

I feel for your problem ,but it's 18deg out right now where I'm at and I wish I was fighting an A/C problem. I would make them show you the hole.

hokiedee · 01-04-2010, 10:17 PM

I wont know if I have a problem with my AC for awhile its 20 degrees outside.

derklug · 01-04-2010, 10:51 PM

Holes caused by road debris are not covered under warrenty, but are covered under insurance. Be carefull, however, as some insurance companies don't count it as comprehensive. Their attitude is that it is a collision.

two_wheel_mayhem · 01-04-2010, 10:56 PM

Never seen that happen.

So is it a freak thing...or BS?

2Fast4U2010 · 01-05-2010, 08:08 AM

It's all in how the dealer writes it up, it can be done. If the dealers take care of there customers and products, they will come back to buy more cars. Customer Service is just a good way to deal with people.

Scrappy Doo · 01-05-2010, 08:52 AM

Quote:

Originally Posted by 2Fast4U2010

It's all in how the dealer writes it up, it can be done. If the dealers take care of there customers and products, they will come back to buy more cars. Customer Service is just a good way to deal with people.

I have had dealers pick up "warranty work" for me. And you know what, that keeps the customers coming back.

Oldrocker · 01-05-2010, 09:08 AM

Quote:

Originally Posted by two_wheel_mayhem

Never seen that happen.

So is it a freak thing...or BS?

It happens, I replace condensers in my shop every once in a while because of road debris. The condenser is next in line behind the grille. So anything that misses the grille hits the A/C condenser. A small sharp rock hitting one of the condenser tubes at speed is all it takes. I I don't think this is BS, in life if it can happen it will happen to someone.

Oldrocker · 01-05-2010, 09:10 AM

Quote:

Originally Posted by Scrappy Doo

I have had dealers pick up "warranty work" for me. And you know what, that keeps the customers coming back.

If this is from debris this isn't "warranty work" and the dealer won't get paid. And if not getting paid keeps the customers wanting free work coming back I doubt they want that customer, I know I don't.

01-04-2010, 08:29 PM	#1
boro62 Drives: 2010 CGM 2SS Join Date: Jul 2009 Location: so cal Posts: 70	Hole in AC Condenser... So my AC stopped being cold about a month after I bought my 2ss/rs. I took it into my dealer to get it checked out, at first they couldnt figure out what the problem was. They told me I was completely out of freon, but couldn't find the leak. So my car sat at the dealership, and about 8 hours later, they call me to come pick her up. It turns out I had a rock go through my AC condenser, and this was not covered under my warranty because it looked like user abuse not manufacturer defect. And apparently now they dont even have the part. So i gotta wait like over a week to get a new condenser... Has anyone else ever had this issue? and is it really under warranty?? -Boris

01-04-2010, 08:46 PM	#4
khislop007 ZEUSS Drives: Hard! Join Date: Sep 2008 Location: Cayman Islands Posts: 2,567 View My Garage	Thats My wife had a 2000 Z24 and the same thing happened to her AC and they fixed it under warranty. __________________

01-04-2010, 10:51 PM	#9
derklug Drives: 12 Boss 302 Join Date: Sep 2009 Location: Grand Rapids, Mi Posts: 1,369	Holes caused by road debris are not covered under warrenty, but are covered under insurance. Be carefull, however, as some insurance companies don't count it as comprehensive. Their attitude is that it is a collision. __________________ The biggest mistakes in life come when you know exactly what you are doing.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Small hole in Exahust?	LS7 FTW	5th Gen Camaro SS LS LT General Discussions	8	12-23-2009 10:52 AM
ZOMG THE CHINESE MADE A BLACK HOLE!?	Zabo	Off-topic Discussions	14	11-02-2009 11:48 AM
Air Cond. Condenser frezze up ?	97one	5th Gen Camaro SS LS LT General Discussions	2	10-21-2009 01:34 PM
Being drawn into the blue(oval) hole....	2010SLVRBULIT	Camaro Price \| Ordering \| Tracking \| Dealers Discussions	52	05-28-2009 12:22 PM

01-04-2010, 08:32 PM	#2
DkknightX Account Suspended Drives: 2006 Chevrolet Cobalt SS/SC Stage 2 Join Date: Dec 2008 Location: Emerson, NJ Posts: 1,347 View My Garage	Sounds like they are feeding you a heaping pile of ! They were thinking about it for 8 hours alright. Thinking about what kind of excuse you'll fall for so they are bereft of responsibility and cost. Don't let them get away with it!

01-04-2010, 08:36 PM	#3
fazm Drives: ex-500hp v6 mustang Join Date: Oct 2008 Location: arizona Posts: 606	id say almost 100% of the time a hole in the condensor is not covered

01-04-2010, 08:54 PM	#5
BRKLYN Account Suspended Drives: 98 C-5, Chev/Venture, VTX1300 Join Date: Dec 2009 Location: KISSIMMEE, FL Posts: 198	tell them to show you the damage. holes from road debree not covered.

01-04-2010, 10:07 PM	#6
Marine_67 Drives: 2010 2SS/RS Join Date: Jan 2010 Location: Texas Posts: 2	Hi Boro62, If you have a zero deductable on comp. your insurance should cover it no problem --- I had the same thing happen to me in my 08 Si.

01-04-2010, 10:17 PM	#7
coolman Guest Join Date: Jun 2009 Location: PA Posts: 4,812	I feel for your problem ,but it's 18deg out right now where I'm at and I wish I was fighting an A/C problem. I would make them show you the hole.

01-04-2010, 10:17 PM	#8
hokiedee Drives: 2010 Camaro 2SS manual silver w/blk Join Date: Dec 2009 Location: Centreville, Va Posts: 45	I wont know if I have a problem with my AC for awhile its 20 degrees outside.

01-04-2010, 10:56 PM	#10
two_wheel_mayhem Would rather be riding Drives: No car no more Join Date: Jul 2009 Location: Indiana Posts: 2,750	Never seen that happen. So is it a freak thing...or BS?

01-05-2010, 08:08 AM	#11
2Fast4U2010 Drives: Camaro 2SS Join Date: Jun 2009 Location: Brunswick, GA Posts: 179 View My Garage	It's all in how the dealer writes it up, it can be done. If the dealers take care of there customers and products, they will come back to buy more cars. Customer Service is just a good way to deal with people.