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Old 06-20-2013, 05:19 PM   #15
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Originally Posted by urr2slo View Post
I've installed several of these at work with no issues, we have only sold the black ones so far. I think this is probably a one off issue. AFCO is a stand up company.
Yeah, sucks it was me to find out. I did order the black heat exchanger, but... Somewhere along the ordering process from A to B, I got the wrong one... Which I would have been ok with, if it fit correctly....

Afco called me this morning and they are sending out another unit ( black this time) also they are overnighting it to me... I couldn't ask for anything else...

I had a problem, between RDP and afco, they took care of it right away...

To all vendors and members, this is all we ask for... Problem? Fixed! ASAP... No BS, no drama, no bashing....
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Old 06-20-2013, 05:32 PM   #16
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Glad to see this got resolved so quickly for you!
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Old 06-20-2013, 08:39 PM   #17
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Glad to see this got resolved so quickly for you!
Me too. It's nice to see a vendor fix a problem ASAP
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Old 06-22-2013, 12:02 AM   #18
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UPDATE-------- Received my new heat exchanger today, everything turned out great. Black definitely looks better then the standard finish.
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Old 06-22-2013, 08:05 AM   #19
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i was just noticing in this pic that your bumper support is red. did the factory paint it like that? mine is not painted from the factory on my black car
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Old 06-22-2013, 08:18 AM   #20
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Looks good, glad to see everything was taken care of so quickly. It's great to see excellent customer service. It says a lot for the companies that we deal with.
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Old 06-22-2013, 09:10 AM   #21
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i was just noticing in this pic that your bumper support is red. did the factory paint it like that? mine is not painted from the factory on my black car
Mine came like that. It looked the same way on my SS.. Idk, maybe yours had been replaced before you bought the car...




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Looks good, glad to see everything was taken care of so quickly. It's great to see excellent customer service. It says a lot for the companies that we deal with.
Yes it is, really makes it an easy decision to buy from them again.
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Old 06-22-2013, 09:12 AM   #22
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Originally Posted by joes407 View Post
i was just noticing in this pic that your bumper support is red. did the factory paint it like that? mine is not painted from the factory on my black car
My SS
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Old 06-22-2013, 09:17 AM   #23
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[QUOTE=kevin1106;6701058]Mine came like that. It looked the same way on my SS.. Idk, maybe yours had been replaced before you bought the car...





um no i bought the car the car brand new
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Old 06-22-2013, 09:24 AM   #24
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pic with bumper off for chiller install, guess they put more paint on the red ones.
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Old 06-22-2013, 09:40 AM   #25
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pic with bumper off for chiller install, guess they put more paint on the red ones.
Sure looks that way. At least you can see some black paint. I'd be worried if there was none. lol
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Old 06-22-2013, 09:47 AM   #26
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That looks really good!
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Old 06-22-2013, 03:51 PM   #27
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That looks really good!
Thanks, AFCO definitely makes a nice piece. Customer service was very impressive.
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Old 06-25-2013, 07:42 AM   #28
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Well, here is another customer with a bad HX. Just sent a message to RDP so that theu can get back to me on what to do.
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