07-11-2009, 07:33 PM | #1 |
2010 SIM Beige RS 6M
Drives: SIM RS 6M 66 Corvair Silverado LTZ Join Date: Oct 2008
Location: Kamloops,British Columbia
Posts: 4,677
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Warranty WORK denied by Pontiac dealership
I have been informed by my Pontiac dealer who has done all my service for 25+ years that they CAN NOT work on the 2010 CAMARO.
Told must take it to a CHEVROLET line dealer. I have not been to my local Chevy dealer for decades. They charged me for what was to be covered under warranty years ago and the Pontiac dealer got my money back. Next closest is 55 miles away.
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CAMARO.. 2010 The Heart Beat is back in CHEVROLET
Now let's put it back in America |
07-11-2009, 07:37 PM | #2 |
Waiting For My 1SS/RS SIM
Drives: Sold My Lancer, now carless :/ Join Date: Apr 2009
Location: louisiana
Posts: 950
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well Pontiac is about to not exist so I guess it wouldn't of mattered anyway.
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Order# NJPW8K
1SS/RS SIM Black Interior 1100 (original order date): 04/16/09 2000 (dealer received allocation): 2500 (order preferenced): 3000 (accepted to production): 3300 (scheduled for prod): 3400 (broadcast): 3800 (produced): 4000/4B00 (available to ship/bayed): 4200 (shipped): 4300 (intermediate, may be multiple): |
07-11-2009, 07:38 PM | #3 |
BS ask him who will work on a pontiac in a year once he is gone GM covers GM and the issue here is some extra hoops for him. Sounds bitter with the axe to pontiac. I know they will "Highly" recommend a chevy dealer to work on such a new car but seriously who is really an expert camaro 5th gen serviceman at this point!
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07-11-2009, 11:00 PM | #4 |
THE architect.
Drives: 2SS/RS M6 Join Date: Mar 2009
Location: Suwanee, GA/Seeley Lake, MT
Posts: 837
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doesn't surprise me- audi and vw are essentially interchangeable- audi will complete all the scheduled service on my jetta (the techs are better & more courteous), but if I have a warranty item, I have to go to VW...
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#34122 EMPTIED, AT YARD ON 8/26/09; Delivered 9/07/09
MODS: Borla ATAK Cat-Back GFX (#140378), 35% Ceramic all-around, CAI, Inc. Intake w/ Scoop, Hurst Short Throw, Heritage Grille, GM Dove Tail, Laser Interceptor Triple v8.9, Passport Max, Pfadt ZL Stage 2 |
07-11-2009, 11:11 PM | #5 | |
BLEUZ10
Drives: 2010 Camaro IBM 2LT SR BK Lthr Join Date: May 2009
Location: Hephzibah, GA
Posts: 137
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Quote:
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2010 Camaro. 2LT IBM.
Ordered from Dealer 5/25/09 Brought her home 7/21/09 ! |
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07-11-2009, 11:14 PM | #6 |
I used to be Dragoneye...
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That sounds fishy...they should be able to service the Camaro...
Unless the WHOLE service dept. is shut down completely due to an approaching shutdown. |
07-11-2009, 11:24 PM | #7 |
Banned
Drives: A Black Car Join Date: Mar 2009
Location: Los Angeles, CA
Posts: 801
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07-11-2009, 11:40 PM | #8 |
2010 SIM Beige RS 6M
Drives: SIM RS 6M 66 Corvair Silverado LTZ Join Date: Oct 2008
Location: Kamloops,British Columbia
Posts: 4,677
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No.. like all my others Chevy's since 1977 I bought it out of town.
Service MANAGER IS GREAT GUY... Chevrolet will not allow him to work on a 2010 CAMARO . Nothing to do with the Pontiac letter,they do all my warranty on my Silverado.
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CAMARO.. 2010 The Heart Beat is back in CHEVROLET
Now let's put it back in America |
07-14-2009, 12:45 AM | #9 |
Drives: 1968 Chevelle, 1971 Monte Join Date: May 2009
Location: Peoples Socialist Republic of California
Posts: 107
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Pontiac can do normal customer pay service on the Camaro. Warrenty work is another issue though, for that it needs to go to a Chevrolet dealer. I used to work at a Pontiac dealer and we could only write warrenty work orders on Pontiacs even though any GM dealer can order and install parts for all GM cars. This is one area where Ford has it right.
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07-14-2009, 11:43 AM | #10 |
Drives: 04 z06 yellow Join Date: Jan 2008
Location: Clearwater,Fl
Posts: 291
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You have a chevy not a pontiac. After 3 years and if your on gmpp you can go to any gm dealer. Besides who is going to know more about the car a tech who has never seen a camaro or a chevy tech.
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07-14-2009, 05:21 PM | #11 | |||
Weekend Rockstar
Drives: Depends on the day... Join Date: Mar 2008
Location: West Palm Beach
Posts: 1,444
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Actually, the Pontiac dealer cannot work on the car. The Camaro, and the new Equinox require a tool that Pontiac dealers do not have and will not be buying seeing as they are closing down. It is a computer system that is going to replace the tech 2 machine that they currently use. It costs a dealer over $1,000 per machine. Needless to say, Pontiac dealers aren't going to dish out $1,000 for a machine that they don't need to work on their cars. Chevrolet stores on the other hand will already have this machine and therefore can perform service on your Camaro.
Before you guys start bashing, either do some research or don't post. This site is meant to be informative and helpful and most of posts above mine are nothing but mindless banter. Quote:
Quote:
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No disrespect to anyone , but lets try to keep this informative and helpful. Shooting from the hip is getting old.
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Shortcuts can slow you down...
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07-18-2009, 09:11 AM | #12 |
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07-19-2009, 02:31 AM | #13 |
Drives: . Join Date: Jul 2009
Location: .
Posts: 2
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The only "special tool" needed for diagnostics of these newer vehicles (listed below) is the GM MDI (Multiple Diagnostic Interface)($999.95). which was introduced in the fall of 2007 for pass-thru programming.
The new system is called the GDS (Global Diagnostic Systems) GDS is required for diagnostics on the 2010 Chevrolet Camaro, Chevrolet Equinox, Cadillac SRX, Buick LaCrosse/Allure, and GMC Terrain. It is not a "tool" that needs to be purchased it is a computer program that interfaces with the MDI. Any dealership claiming they "can't" work on it because they don't have a diagnostics tool (MDI released in 2007) Is not a dealer that would ever see me in their doorway. Technology going into vehicles now'a'days far surpasses anything in the past. Any dealer not keeping up with the times is not someone that I would feel qualifies to work on any newer vehicle. |
07-19-2009, 05:24 AM | #14 |
Drives: 2008 Cobalt SS Join Date: Jul 2009
Location: Salem County, NJ
Posts: 203
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That is retarded, but my best friend works at a Pontiac dealership, and works on any GM.
As a matter of fact that is where my Cobalt goes.
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