* ORDER TRACKING THREAD *

[Kray]

Originally Posted by tfb

Probably not. Nothing seems to apply in Canada when it comes to the Camaro.

Has anyone in Canada gotten the welcome kit that everyone else talks about? I haven't gotten one but I have only had my order number for 7 weeks.

[richardhoggard]

I am new to this site, and I had no idea about any welcome kit that GM was sending out. I ordered my car on October 18, and I was curious as to what was included in this kit. I recieved a small brochure from GM, but nothing else.

Someone please help!! I am losing my mind trying to figure out what is going on with my car!

[NVMY68SS]

Originally Posted by richardhoggard

I am new to this site, and I had no idea about any welcome kit that GM was sending out. I ordered my car on October 18, and I was curious as to what was included in this kit. I recieved a small brochure from GM, but nothing else.

Someone please help!! I am losing my mind trying to figure out what is going on with my car!

Check out this thread and do a search for 'letters" for more information. In summary, it's a letter with a copy of the lead designers early sketch personalized to you.

http://www.camaro5.com/forums/showth...eceived+letter

[richardhoggard]

I have never recieved anything like this... I am seeing people on here that ordered their cars weeks after I did that already have theirs and I am starting to get worried that my order doesnt exist anymore. I doubt I will be getting any sleep tonight...

[ZombieEatsYou]

It's supposed to be 60 days. Did you get a copy of the workbench order form from your dealer with a 6 character order #?

[richardhoggard]

I do have an order number. Had it since the day after I ordered it.

[ZombieEatsYou]

I think you can call GM customer service and give them your order number and see what happened to the welcome letter. I've heard in other threads that the fulfillment company sucked.

[richardhoggard]

I contacted my dealer today and he said that my order was at code 3000. What does that mean? I am clueless

[Bell040]

You may find that the "Search" funtion is rather handy...



but since I am a nice guy...

http://www.camaro5.com/forums/showth...ht=event+codes

[richardhoggard]

OK, found it. Thanks. I am a little relieved because I was worrying that my order didnt get put in since I still havent recieved the welcome kit. Has anyone else been at status 3000 without receiving a welcome letter?

[Bell040]

http://www.camaro5.com/forums/showth...ght=kit&page=5

~7000 letters out so far.... ~12,000 total orders

[domano 68]

Originally Posted by CamaroScotty

OK, here's the CORRECT way to "track" your order -

Your order is assigned a six-digit alpha-numeric order number which is necessary to track an order. The best method to track the order is to stay in touch with your ordering Dealer; however, you can also track the order by contacting the Chevrolet Customer Assistance Center at 800-222-1020.

This is great. Thank you very much!

[NVMY68SS]

Originally Posted by domano 68

This is great. Thank you very much!

The only problem with calling the 800 number is that 90+% of them are useless and all they are going to do is call your dealer for you and get the status.

So, just call your dealer.

[richardhoggard]

Originally Posted by NVMY68SS

The only problem with calling the 800 number is that 90+% of them are useless and all they are going to do is call your dealer for you and get the status.

So, just call your dealer.

What if I can't get any info from either source? I ordered my car Oct 21, and I didnt know my dealer was so bad. I dont want to cancel now because I dont want to be moved to the bottom of someone else's list....