10-21-2014, 10:37 AM | #155 |
Drives: 2014 ZL1 Join Date: Feb 2014
Location: Tustin, CA
Posts: 237
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purchased first week of September. just sent email request last night and received a reply this morning with an eta of 4-6 weeks.
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11-17-2014, 02:28 PM | #156 |
Drives: 2014 Camaro ZL1 convertible Join Date: Oct 2014
Location: Washington, NC
Posts: 1
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ZL1 Certificate
Took delivery of my 2014 Camaro ZL1 Convertible in September 2013 2013 and have been trying to get my Certificate of Authenticity since learning of it on the forum last January. First, I filled out the request posted by "fbodfather" and after no response I contacted customer service. They told me I would see my certificate in 4-6 weeks. I have since talked with customer service reps. no less than 8-10 times and continue to hear 4-6 weeks. The last agent promised I'd receive the paperwork by the first week in December. Time will tell.
I'm really disappointed in Chevrolet's customer service response. This seems like a continuing sage. I owned a new 2008 Corvette Z06 whose battery would drain down after 2 weeks of no use . Chevrolet Engineers told me there was no fix and that I needed to buy a Battery Tender. Since I already owned a Battery Tender and I refused to own a car that couldn't stay charged I traded in for a new 2011 FORD Superduty F-250 diesel truck that worked with no problems. Now Chevrolets lack of response for my simple request is rapidly driving me to the 2015 Dodge Charge Hellcat. It's just a matter of principle. |
11-17-2014, 02:37 PM | #157 | |
Drives: 13 Camaro SS Join Date: Oct 2012
Location: Texas
Posts: 256
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11-17-2014, 02:39 PM | #158 | |
Drives: 2015 ZL1 Black #100 Join Date: Oct 2014
Location: The Colony, TX
Posts: 102
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11-17-2014, 03:05 PM | #159 |
sell the ZL1 and go buy your Hellkitty......
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11-17-2014, 04:32 PM | #160 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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I'm extremely sorry to hear how you feel about the situation with your ZL1 certificate request. It sounds as though you may have a case open for this current concern, and if so, feel free to contact me privately so I can look into this matter further. Chevrolet relies heavily on loyal customers and we'd like to do all we can to assist you as much as possible. Sincerely, William R. Chevrolet Customer Care |
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11-17-2014, 06:06 PM | #161 |
Drives: 2013 camaro zl1 Join Date: May 2014
Location: bloomington, illinois
Posts: 114
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got mine last week…. bought mine in may….pretty cool….. glad i got it. going to frame it...
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[SIGPIC]
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12-17-2014, 12:58 PM | #162 |
Drives: 2013 Camaro ZL1 Join Date: May 2013
Location: WA
Posts: 104
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I bought a leftover new 2013 ZL1 in July and I also sent in a certificate request on Sept 16. Ive yet to receive anything!
Need some help here Fbodfather!!!!!! |
12-17-2014, 05:45 PM | #163 |
Drives: 2013 ZL1 A6 Camaro, 2015 C7 A6 Z51 Join Date: Apr 2014
Location: Oklahoma
Posts: 396
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If you just bought it in September, you still have a ways to wait....It's a Minimum of 90 days...I started emailing them at 90 days and it took another 60 to get it.
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Roto-Fab CAI, Texas Speed Headers, Texas Speed X-Pipe, Texas Speed LS3-B Blower Cam, Metco 9.10" Crank Pulley, Metco 2.5 Upper Pulley, ID 850 Injectors, LPE Ported Throttle Body, Alky Control Methanol kit, E2 Catch Can, 610HP / 608 Torque.
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12-17-2014, 05:57 PM | #164 |
Drives: 2013 Camaro ZL1 Join Date: May 2013
Location: WA
Posts: 104
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01-18-2015, 09:39 AM | #165 |
Drives: 2013 Ashen Gray M6 ZL1 Join Date: Sep 2012
Location: South Eastern, Mass
Posts: 2,615
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Yahooooooo! We received our Certificate yesterday. I had given up all hope. Better late than never as they say. Oh, car was purchased new over TWO YEARS AGO., 27 months ago more or less. I thought they were full size, 8.5 X 11". But it's only half size. They must of changed them from the originals I saw posted here years ago.
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01-18-2015, 11:25 AM | #166 |
Drives: 20 1LE 2SS M6 Rally Green Join Date: Mar 2014
Location: Franklin WI
Posts: 6,632
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I wonder if the dealer has something to do with the inconsistency in theses getting to buyers. I bought my car from an out of state dealer and did nothing to get the certificate yet it arrived withing weeks. I bought last March
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"the trouble with our liberal friends is not that they're ignorant; it's just that they know so much that isn't so.” Ronald Reagan - |
01-19-2015, 12:58 PM | #167 |
Drives: '19 ZL1 1LE Join Date: Dec 2012
Location: O'Fallon, MO
Posts: 836
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Here's the reply I got today from Chevy:
"Service Request Number: 71-1426370409 Customer Relationship Specialist: Cy Dear Michael, Thank you for contacting the Chevrolet Customer Assistance Center. Please consider this as confirmation of our receipt of your email. I understand that you are requesting a ZL1 Certificate for your 2013 Chevrolet Camaro. Camaro ZL1 Certificate for 2013 or earlier models are no longer available. We sincerely apologize for the inconvenience this has caused you. For vehicle or dealer related concerns, please reply to this email or contact our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Mondays through Saturdays from 8:00 a.m. to 9:00 p.m. EST. Again, thank you for contacting Chevrolet. Sincerely, The Chevrolet Consumer Support Team" William, can you help? |
01-19-2015, 03:50 PM | #168 | |
Drives: '12 Camaro ZL1, '16 Silverado Z71 Join Date: Mar 2012
Location: Blaine, MN
Posts: 846
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