11-05-2013, 10:54 AM | #15 |
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Doesn't matter if you use the heat or not, coolant is always flowing through it anyway.
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11-05-2013, 11:17 AM | #16 |
Drives: 2012 LS M6, Black Join Date: May 2009
Location: Phoenix, AZ
Posts: 2,045
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If you wanted to be immune from it, disconnect both heater hoses under the hood and loop them together. That would keep coolant from flowing through the heater core. Of course you'll completely disable the heat that way.
John B. |
11-05-2013, 11:21 AM | #17 |
Drives: 2013 Blue Ray 1LS M6 Join Date: Apr 2013
Location: Pittsburgh, PA
Posts: 1,227
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Call me ignorant on the matter, but how does a heater core fail to the point that it leaks on the floor? What fails? A seal? The core itself? It's not a complicated part. I don't understand how it could be designed in such a way that it would fail in such a catastrophic manner.
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11-05-2013, 07:13 PM | #18 |
Drives: 2012 LS M6, Black Join Date: May 2009
Location: Phoenix, AZ
Posts: 2,045
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Not a seal; there are likely none, unless it's got welded on tanks on the ends of the core. The heater core is just another radiator, but smaller and inside your dash. The material used to make these must be crap, as it appears something is eating away the water passage from the inside causing them to fail. Until we get some pictures of failed cores we may never know if there's any pattern to the failures of if they are all random breaks.
John B. |
11-16-2013, 02:39 AM | #19 |
Drives: 2012 Camaro LFX,CAI,DynomaxVT,RX CC Join Date: Feb 2012
Location: So Cal Mtns
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The dealer had no idea why they failed. The bad thing is I cant seem to get all the coolant smell to go away. Hoping it will eventually fade at least until the next heater core failure, at which point Chevy is getting their car back permanently.
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07-25-2014, 06:16 PM | #20 |
Drives: 2012 Camaro LFX,CAI,DynomaxVT,RX CC Join Date: Feb 2012
Location: So Cal Mtns
Posts: 526
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WELL here we are again. 3rd heater core failure in 13 months. Puked boiling hot coolant onto my wifes foot again this weekend burning her foot, AGAIN. The coolant smell coming thru the vents makes me feel sick.
GM customer care sucks. They are stonewalling me, giving me no help, telling me the car is out of warranty now (not true, the part was guaranteed for a year, it lasted 9 months, and the first failure happened at 34k, in the warranty period. GM customer care's job is just to keep telling you no no no and stonewall you into submission. I've contacted a Lemon Law Firm for help. At least a quart of coolant has leaked into the carpet of the car again. I'm so pissed. The dealer is being cool, but Gm customer care sucks. Does anyone at GM want to get involved out there? This to me is a clear case that qualifies for the California Lemon law. Anyone else have heater core failures? I will start a social media campaign and even contact the local news channel "problem solver" guy if I don't start getting results. GM customer care actually told me that I should just trade the car in (at my own expense) if I didn't like the car. WHAT F-ING NERVE!!!! Here is a pic of the TSB number PIC5754A: http://s53.photobucket.com/user/nmin...6ea04.png.html So Gm knows there is a problem....but they don't want to address it properly. Gee, isn't how all these people got killed in ignition switch accidents...ignoring dangerous and known problems with their vehicles?
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Last edited by Henry G.; 07-25-2014 at 06:40 PM. |
07-28-2014, 05:26 PM | #21 | |
Drives: GM Vehicles Join Date: Jun 2010
Location: Michigan
Posts: 9,328
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Quote:
I'm very sorry to read about your heater core concerns. My heartfelt apologies also extend to your wife, who I hope is recovering well from the recent incident you described. What I'd be happy to do is research this further if you message me privately (while also providing your case number). Though I'm unable to guarantee anything, I can see where your case stands and try to assist from that point as much as possible. I look forward to hearing from you. Kindly, William R. Chevrolet Customer Care |
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07-28-2014, 09:37 PM | #22 |
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Drives: 2015 Spring Edition 2SS M-6 Join Date: Mar 2012
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OMG.....this is the first time I have heard of this problem......I have an early build 2012 (August) and pray that this doesn't happen. I can't imagine how much the cost of this would be if it was to be paid out of pocket after the warranty.....I now have 29K on my ragtop....why oh why do they design these cars so badly to work on?????
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07-29-2014, 03:16 PM | #23 |
Drives: 2013 2LT RS Blue Ray Metallic Join Date: Feb 2014
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Whoa has anyone else had this problem on the camaros? Or is this just a bad luck experience followed by bad dealership fixes? This makes me a little uneasy knowing that it could possibly start leaking into the passenger footwell. Wtf. My dealer hasn't said anything about it to me (then again they haven't said anything about the key recall either). Is this going to be a recall or just a fix by case basis? I have almost 17k miles on my car, don't want this to happen as soon as my warrantee ends.
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08-08-2014, 10:27 PM | #24 |
Drives: 2012 Camaro LFX,CAI,DynomaxVT,RX CC Join Date: Feb 2012
Location: So Cal Mtns
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So the car has now been at the dealer 16 days. They finally got the windshield out, and have started removing the dash. Until they absolutley diagnose the problem as a 3rd heater core failure, I cant do anything. The service manager and dealer have been great and helpful. They are trying to be neutral as this whole thing is up to GM. Lets just say the people I have talked to so far just have the job or mission to keep telling me "NO" so I will go away. They don't even know what a heater core or will tell me why they say my car doesn't qualify for as a lemon.Under California Lemon law, a 3rd repair under warranty, especially if the car has been in the dealer for more than 30 days, for a serious or dangerous condition (not the radio working etc, I think boiling coolant coming out onto your feet is dangerous) qualifies. Also there is a bulletin out on this condition, PIC 5457A, which also qualifies it. So, after the 3rd failure is documented, I will contact GM again to see how they want to handle it. William I would appreciate any help you can give me. I will get the case number and message it to you once the 3rd failure is diagnosed. I miss my Camaro, but I can't keep going thru this. The smell of coolant coming thru the vents makes us sick, and just the other day I met another 2010 Camaro owner who had his heater core replaced too. Realistically, this is a part that should last the life of the car with good maintenance. William please PM me and I will give you all the repairs records. Thanks
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08-09-2014, 03:09 PM | #25 |
Drives: 2012 Camaro LFX,CAI,DynomaxVT,RX CC Join Date: Feb 2012
Location: So Cal Mtns
Posts: 526
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Pm and case number sent. I will keep everyone advised of the way Chevy handles this.
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08-10-2014, 09:23 PM | #26 | |
Drives: 2014 v6 Join Date: Nov 2013
Location: NY_LI
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08-11-2014, 08:03 PM | #27 |
Drives: 2012 Camaro LFX,CAI,DynomaxVT,RX CC Join Date: Feb 2012
Location: So Cal Mtns
Posts: 526
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Take it to the dealer to have checked out if you are under warranty. Its now nearly 3 weeks and my car is still at the dealer, (and will be for some time..) no one from chevy will talk to me. Just keep getting the runaround. Dealer is being good though, he is only slow because he is a small dealer. Windshield is out, dash is part out, hopefully confirmation of heater core failure this week? Then what? Even he doesn't know he is just gonna fix it thats his involvement. This is up to GM to make right. Tommorow will be the 51st day total, so far, my Camaro will have been in the shop for this defect, while I continue to make the payment.
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Last edited by Henry G.; 08-11-2014 at 11:28 PM. |
08-12-2014, 09:58 PM | #28 | |
Drives: 2011 Camaro ss Join Date: Apr 2014
Location: south jersey
Posts: 115
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i just started to smell antifreeze ....
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