Sirius-ly - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

RedRaven · 06-28-2013, 07:18 PM

Just got my first phone call from Sirius/XM. One year demo runs out Tuesday. Had two letters for $115 per year. Phone call for $29 for 6 months. Told her I could wait for a better offer. She said she didn't know where I was getting my info from. We'll see if they call back.

rich3fan · 06-28-2013, 07:30 PM

Tell her she doesn't know where she's getting HER info from. Call back, get a different rep and you'll get the deal you want. Last I heard there was a $77 per year deal. SiriusXM is IMO the kookiest company ever from a "customer retention" standpoint.

USMCSSGT-RET · 06-28-2013, 07:53 PM

I paid about $24 for 5 month subscriptions multiple times....but ya, their customer service blows.

Vengeance Graphix · 06-28-2013, 07:54 PM

Quote:

Originally Posted by ItsBroke

SiriusXM is IMO the kookiest company ever from a "customer retention" standpoint.

Couldnt agree with you anymore

cadyshac · 06-28-2013, 08:28 PM

My initial 3 months is up too, I got a call offering 1 year for $86 and I turned it down. I have it in my Tahoe and usually get 6 months at a time for $25-$29. You will get a better offer if you "negotiate" with them.

Caddyroger · 06-28-2013, 08:37 PM

I got a letter Last month stating I need to pay around $125.00 to keep my service. I called and offered her $77.00 for the year and she she that she could not do that. I ask her why do I get letters in the mail that reads that I can get Sirius radio for $25 for 6 months. She said she could do that. I took that deal because it is cheaper the the $77.00 a year deal. They should have took the $77.00 deal I offered.

IOM2SSRS · 06-28-2013, 08:40 PM

I didn't negotiate. At renewal they wanted $19.99 monthly, I said no. They offered half price, $9.99, I told them no, and that I have a friend that gets service for $25/6 months (I don't). She put me on hold for a minute, then signed me up.. made sure they know it was a one time charge too, that way they don't put me back on $19.99 per month after that automatically..

06-28-2013, 07:18 PM	#1
RedRaven Drives: 2012 2SS M6 CRT Join Date: Jun 2012 Location: Alachua, Fl Posts: 251	Sirius-ly Just got my first phone call from Sirius/XM. One year demo runs out Tuesday. Had two letters for $115 per year. Phone call for $29 for 6 months. Told her I could wait for a better offer. She said she didn't know where I was getting my info from. We'll see if they call back. __________________ 2012 2SS M6 CRT SOLD! - - 1983 Berlinetta, 305HO, Comp 235 cam, shorties First real car: 1968 Malibu, '67 283, Canary yellow

06-28-2013, 07:30 PM	#2
rich3fan What's this button do? Drives: 2019 Black 2SS Join Date: Apr 2013 Location: Wylie, Texas Posts: 1,364	Tell her she doesn't know where she's getting HER info from. Call back, get a different rep and you'll get the deal you want. Last I heard there was a $77 per year deal. SiriusXM is IMO the kookiest company ever from a "customer retention" standpoint. __________________ 2019 Black & Red & Silver 2SS - Bone Stock

06-28-2013, 07:53 PM	#3
USMCSSGT-RET Drives: '14 SIM 2LT/RS Vert Join Date: Aug 2010 Location: Concord, NC Posts: 1,412	I paid about $24 for 5 month subscriptions multiple times....but ya, their customer service blows. __________________

06-28-2013, 08:37 PM	#6
Caddyroger Drives: 2011 RJT Camaro LT2 RS auto shift Join Date: Dec 2011 Location: Washington state Posts: 1,861	I got a letter Last month stating I need to pay around $125.00 to keep my service. I called and offered her $77.00 for the year and she she that she could not do that. I ask her why do I get letters in the mail that reads that I can get Sirius radio for $25 for 6 months. She said she could do that. I took that deal because it is cheaper the the $77.00 a year deal. They should have took the $77.00 deal I offered. __________________ Caddy

06-28-2013, 08:28 PM	#5
cadyshac It's in the hole! Drives: '11 2SS L99 SGM, '18 2SS, M6, HWSE Join Date: Apr 2011 Location: Kentucky Posts: 1,377	My initial 3 months is up too, I got a call offering 1 year for $86 and I turned it down. I have it in my Tahoe and usually get 6 months at a time for $25-$29. You will get a better offer if you "negotiate" with them.

06-28-2013, 08:40 PM	#7
IOM2SSRS Drives: 2010 Camaro 2SS/RS M6 Join Date: Jan 2013 Location: Grove City, Ohio Posts: 74	I didn't negotiate. At renewal they wanted $19.99 monthly, I said no. They offered half price, $9.99, I told them no, and that I have a friend that gets service for $25/6 months (I don't). She put me on hold for a minute, then signed me up.. made sure they know it was a one time charge too, that way they don't put me back on $19.99 per month after that automatically..