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05-12-2010, 08:26 PM
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#1 |
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Account Suspended
Drives: 2010 SS/RS IBM White Rally M6 SROOF Join Date: Feb 2010
Location: Oakhurst NJ 07755
Posts: 77
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DO NOT BUy from AACSTYLE- automotivelightstore.com
Made my purchase a month ago for the Interior LED Bulbs, and 2 15" Blue footwell light strips.
Ill make this short and to the point. I ordered and both were in stock. day after, status of footwell lighting is delayed to 5/12 so i figure ill just wait it out and theyll ship that day. a week or so ago, the availability changes to 5/10-monday shipping. monday, 5/10 i email them for a tracking number. im told i have to be processed LAST, compared to the orders that came in over the weekend, although my order as made a month + ago. thats horrible service in and of itself. im then told (today) they wont even see processing until the 12th. cancel the order, give me my money back. i get back my money, minus a HUGE chunk of shipping, although the led lights they sent me cost $0.50 to ship. will never order from them again. will just forget about footwell lighting all due to their numerous errors. p.s. the women than gives me attitude, and tells me they are going to update the 5/10 date to some new undetermined date. JUST SAVE THE HASSLE, DONT BUY FROM THEM!!! |
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05-12-2010, 08:31 PM
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#2 |
           Drives: 2010 2SS IOM L99 Join Date: Jan 2010
Location: LOUISVILLE,KY..
Posts: 7,545
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thanks for the heads up.
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05-12-2010, 08:56 PM
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#3 |
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Its all about the U
Drives: 2010 SGM Join Date: Mar 2010
Location: Miami
Posts: 1,671
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05-12-2010, 09:07 PM
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#4 |
Drives: 2010 camaro Join Date: Nov 2008
Location: new york
Posts: 5,618
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i didnrt have such a great experience either ,, but i chose not to shoot them down, but i will not purchase from them
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top 10 reason why real men drive stick. 10. A manual transmission is the ultimate in control 9. You can use automotive jargon and not sound like a total tool 8. You can't spell "manual" without "man" 7. Manual transmissions prove you can do more than one thing at a time 6. You can't drift in an auto 5. You can't pull fancy moves in an automatic 4. You get better fuel economy with a stick 3. You’ll never look like a chump if you can drive stick 2. Manual transmission cars are faster 1. Women like a guy who is good with his hands. |
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05-12-2010, 09:11 PM
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#5 |
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aka Patrick
Drives: '10 Camaro 2SS '04 Silverado Join Date: Jan 2009
Location: Derby Kansas
Posts: 3,072
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Never had a problem with my multiple purchases from them. Have always been top notch with me.
Due to the volume they work there is bound to be unhappy customers (this is true in any and every business)
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Current Modifications: Your average Bolt-ons & Suspension Upgrades
GForce Engineering: 9" Rear End, Strange Pro Iron Case w/Moser Nodular 3.70:1 Detroit locker, 3.5" Solid Drive Shaft |
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05-12-2010, 09:14 PM
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#6 |
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Drives: 2010 2SS RS, 2023 Camaro ZLE Join Date: Oct 2009
Location: Dallas, TX
Posts: 632
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I have placed a few orders with them and when things have gone awry, they always make it right. I would give them a call back and ask for Andy. He is a super nice guy and will do everything he can to make it right. I just think they are getting so much business from us and the rest of the car community that it has been a bit overwhelming for them. Just call them up, ask for Andy, and he will help you out.
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05-12-2010, 09:14 PM
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#7 |
 
Drives: 2010 Camaro 2LT/RS Black Join Date: Dec 2009
Location: Hot Springs, Ar
Posts: 441
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Honestly, I've heard nothing but good things from AACStyle. I did, and still do, plan on buying some interior lighting from them in a couple of weeks when my Camaro gets in. But as Ject said, they are an expanding company with numerous clients/customers, so not everything can always run smoothly.
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05-12-2010, 09:31 PM
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#8 |
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Account Suspended
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man I have ordered thousands from them and never had a problems almost always same day or next day shipped out. Jessica from there is always very helpful I just send her an email and its done. I am sure that is you contact them they will make it right.
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05-12-2010, 09:35 PM
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#9 |
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12.23s@113mph
Drives: 2SS/RS, A6, just a few bolt ons Join Date: Jul 2009
Location: Houston, TX
Posts: 1,197
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treat others the way you want to be treated.
when i have a problem with something i buy and call the company, i don't give them an attitude about it, and i don't ever receive one back. AAC has had great customer service with many others active on this forum!
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 RIP Cammie 7/15/2009 - 4/1/2011 |
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05-12-2010, 09:51 PM
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#10 |
 
Drives: 2010 Camaro 2SS/RS ABM Join Date: Jun 2009
Location: Westchester County, NY
Posts: 224
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also ordered from them and love the product!!! Thanks AAC!
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2SS/RS/M6 | ABM | White Stripes | Black Int
Mods: American Racing Headers & Exhaust, Airaid Intake, Pfadt Front/Rear Sway Bars, Stealth Bulbs, AAC LED bowtie, AAC Concept LED Side-markers ABM/Tinted, 20% Tints, Chuck COW Tune, MGW shifter (blue with white racing stripes). Coming Soon: 4:10 Gears? |
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05-12-2010, 09:52 PM
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#11 |
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Decepticons. . . MOBILIZE
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I had a poor tech guy there on the phone with me for over 3 hours.
Walked me through the installation. Im sure there are bound to be slip ups but come on, lets not destroy their reputation on that. The only thing that ever dissappointed me were their instructions included in the package but man, they spent THREEEEEEEE hours on the phone with me. Im sure he was superrrrrr frustrated with me when we were done but he still wished me a great day and didnt give any attitude. Im definatly gonna buy from them again, and Im sure they'll work on theur instructioins as they get more feedback |
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05-12-2010, 09:58 PM
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#12 |
Drives: triple black Super sport Join Date: Aug 2009
Location: michigan
Posts: 311
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never had a problem over 20+ orders, like the other guys said ask for andy or justin theyll make sure your happy.
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[SIGPIC][/SIGPIC]
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05-12-2010, 10:08 PM
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#13 |
Drives: C7 / ZL1 / SS / trucsk Join Date: Nov 2009
Location: G4 CLASSIFIED
Posts: 4,533
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I know since C5 Fest they have been slammed with orders and sometimes, things get delayed.....
I purchased numerous times from AAC with no problems!!!
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2014 C7 Stingray 3LT/Z51
2013 Camaro SS 2012 Camaro ZL1 - 850 HP 2015 GMC Denali 3500HD 4x4 2012 GMC Sierra 3500HD 4x4 |
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05-12-2010, 10:17 PM
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#14 |
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Man, I have purchased:Headlights/DRL halos, footwell lighting and a few other things and I even had an item that had to be replaced without issue. They have been great to work with and they do a very high volume so I would try to talk to them (maybe ask for Jastin, he seems to be on the board all the time) and I personally would not go to boards--Just my 2 cents.
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2 SS CGM RS, IOM interior, Customized by Clean Cut Creations St. Louis, MO
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| bbb, horrible, interior, scam |
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