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Old 01-05-2013, 08:42 PM   #1
01pewterz28
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Drives: 2017 HBM 2SS Convertible A8
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ACS Awesome service

Just wanted to post for a for ACS for the excellent Customer Service.

I order the ACS TL1 insert for my OEM Camaro hood, everything arrive on 12/21/12, well I had everything unpacked except for the large template they send to do the install I left it in the box. I had the box in the grass while I cleaned up the garage to do the install. Well while I cleaned the sprinklers turned on I did not think about it about 20 minutes later I remembered the template was still in the box and the box was laying in the grass well yep you guessed it the template was totally water logged.

I sent ACS a PM and email they responded that they would get another template out to me FREE of charge the day after Christmas.

This is what I call Customer Service I did not expect them to send a template on their own dime as it was my screw up.

Needless to say the new template arrived yesterday and the insert is installed today A big :thumbsup" to ACS.

Happy New Year
Sean
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Old 01-06-2013, 02:38 AM   #2
caper

 
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yep, those fellas are good eggs!
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