Are these Rub Marks?? - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

bombgolf · 09-11-2012, 08:22 AM

Sorry, one more quick question, is it a direct bolt in, the new bracket for the problematic one?

bombgolf · 09-11-2012, 08:43 PM

Thanks for all of the input.

Based on all of the feedback, I am taking "Betty" into the dealer to document the rub marks. Is there anything I should make sure to mention? I plan to mention this forum. Anything else I should be prepared to address? Anything that was especially effective in relaying the message.

For those that have had dealt with multiple dealers to resolve their issues, does the "documentation" travel with the car or does it stay with the individual dealership? I plan on taking the car to my local dealer for documentation but I don't want them to do the work, as it is an extremely small dealership and I am very confident they have zero convertible experience. The next nearest Chevy dealership is 40 miles away.

walters477 · 09-11-2012, 09:02 PM

I take mine thru the car wash (no brushes) the hot water and air dry take the wrinkles and all out.

Chevrolet Customer Svc · 09-12-2012, 08:35 AM

Quote:

Originally Posted by theragtopguy

I have them all and no amount of cleaning and scrubbing will get rid of them. The 'v' marks over the doors are typical. Thank goodness I don't have any holes yet, but when the spring comes I will be at the dealership to get them addressed further, hopefully replaced. I had the TSB done in April.....don't think it did too much though.

I apologize for the dissatisfaction you may be experiencing with your convertible top. Have you been back to a dealership to see if they can address your concern? Please let me know!

Brandon
Chevrolet Customer Service

theragtopguy · 09-12-2012, 12:59 PM

Brandon, when I had my bubbling dash replaced, I pointed it out to the service manager. As I said, I will wait until spring to have it addressed. No use getting a new top before the winter. The dealer has been documenting my issues with the top since day one.

bombgolf · 09-13-2012, 07:23 AM

Based on what I have read from the forum is this statement correct? The only real and complete solution to these rub marks (soon to be holes) is to replace the entire mechanism with a 2013 or "2d generation" top to include the water bag... If that is correct, what's the best way to get to that end state. Frankly, I don't want to be doing this dance every couple of months or every year... Thoughts?

theragtopguy · 09-13-2012, 04:39 PM

Good luck.....apparently it depends on dealer attitudes from place to place......

Some people have to go the legal route with their dealers, others have great dealers that get engineers involved and take care of it.....kind of the luck of the draw.

I'm waiting until Spring to start my battle for a new top, mine doesn't leak or anything, but the rub marks are getting worse and the fabric is starting to fray in the 'v' marks over the door.

walters477 · 09-14-2012, 01:40 PM

what does GM consider warrantable, or normal wear and tear, when it comes to rub marks on the top. It looks like the rub marks are the (nap) has worn off the material where the material rubs against itself.

walters477 · 09-14-2012, 01:48 PM

Quote:

Originally Posted by Chevrolet Customer Svc

I apologize for the dissatisfaction you may be experiencing with your convertible top. Have you been back to a dealership to see if they can address your concern? Please let me know!

Brandon
Chevrolet Customer Service

Does GM consider rub marks on the fabric to be covered under warranty or normal wear?

Nutbutt · 09-14-2012, 02:14 PM

From my experience it has to show theads that are worn through. Real fraying

Chevrolet Customer Svc · 09-14-2012, 02:47 PM

Quote:

Originally Posted by walters477

Does GM consider rub marks on the fabric to be covered under warranty or normal wear?

It depends if the issue is diagnosed by a dealership to be a defect in materials or workmanship. Have you taken it to a dealership?

Brandon
Chevrolet Customer Service

walters477 · 09-14-2012, 04:02 PM

Quote:

Originally Posted by Chevrolet Customer Svc

It depends if the issue is diagnosed by a dealership to be a defect in materials or workmanship. Have you taken it to a dealership?

Brandon
Chevrolet Customer Service

It has been in for a recall on the top for wind noise and screws wearing through, altho I didn't see any wearing on the under side like others have.
I didn't mention the rub spots because I thought it would be normal wear. The bow doesn't lay on the fabric, it is frabic on fabric, I can put my fingers between the bow and fabric.

Chevrolet Customer Svc · 09-17-2012, 07:31 AM

Quote:

Originally Posted by walters477

It has been in for a recall on the top for wind noise and screws wearing through, altho I didn't see any wearing on the under side like others have.
I didn't mention the rub spots because I thought it would be normal wear. The bow doesn't lay on the fabric, it is frabic on fabric, I can put my fingers between the bow and fabric.

The best thing to do is to contact a dealership to get it checked out to see if they can address the concern you are having. Please let me know what they were able to do for you!

Brandon
Chevrolet Customer Service

bombgolf · 09-23-2012, 09:31 PM

I now have some threads separating from the top above the "v" behind the rear window at 2k miles... the other ones are still there and getting worse...

The wife's 2012 camaro SSRS vert has a transmission issue... her car has less than a thousand miles...

that's 2 new cars bought a day apart and they both have major issues with a combined 2900 miles... I am beyond livid...

09-12-2012, 12:59 PM	#19
theragtopguy Lifetime Philly Fan Drives: 2015 Spring Edition 2SS M-6 Join Date: Mar 2012 Location: South Central Florida Posts: 1,862 View My Garage	Brandon, when I had my bubbling dash replaced, I pointed it out to the service manager. As I said, I will wait until spring to have it addressed. No use getting a new top before the winter. The dealer has been documenting my issues with the top since day one. __________________ 2015 Green Flash, Delivered 4/10/15 CAI, NPP Exhaust, Short-throw shifter BBK LT HEADERS 1 7/8” Tune by DynoSteve via SCTx4 Tuner One of 82 GF Ragtops built in '15 out of 811 Total [/SIZE]

09-13-2012, 04:39 PM	#21
theragtopguy Lifetime Philly Fan Drives: 2015 Spring Edition 2SS M-6 Join Date: Mar 2012 Location: South Central Florida Posts: 1,862 View My Garage	Good luck.....apparently it depends on dealer attitudes from place to place...... Some people have to go the legal route with their dealers, others have great dealers that get engineers involved and take care of it.....kind of the luck of the draw. I'm waiting until Spring to start my battle for a new top, mine doesn't leak or anything, but the rub marks are getting worse and the fabric is starting to fray in the 'v' marks over the door. __________________ 2015 Green Flash, Delivered 4/10/15 CAI, NPP Exhaust, Short-throw shifter BBK LT HEADERS 1 7/8” Tune by DynoSteve via SCTx4 Tuner One of 82 GF Ragtops built in '15 out of 811 Total [/SIZE]

09-14-2012, 02:14 PM	#24
Nutbutt Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009 Location: Western Massachusetts Posts: 3,381 View My Garage	From my experience it has to show theads that are worn through. Real fraying __________________ 1st IPF Supercharged 2011 2LT/RS RJT Convertible

09-23-2012, 09:31 PM	#28
bombgolf Drives: 45th Anniv 2SS/RS Convertible Join Date: Aug 2012 Location: Florida Posts: 63	I now have some threads separating from the top above the "v" behind the rear window at 2k miles... the other ones are still there and getting worse... The wife's 2012 camaro SSRS vert has a transmission issue... her car has less than a thousand miles... that's 2 new cars bought a day apart and they both have major issues with a combined 2900 miles... I am beyond livid... Last edited by bombgolf; 09-24-2012 at 06:42 AM. Reason: Clarification

09-11-2012, 08:22 AM	#15
bombgolf Drives: 45th Anniv 2SS/RS Convertible Join Date: Aug 2012 Location: Florida Posts: 63	Sorry, one more quick question, is it a direct bolt in, the new bracket for the problematic one?

09-11-2012, 08:43 PM	#16
bombgolf Drives: 45th Anniv 2SS/RS Convertible Join Date: Aug 2012 Location: Florida Posts: 63	Thanks for all of the input. Based on all of the feedback, I am taking "Betty" into the dealer to document the rub marks. Is there anything I should make sure to mention? I plan to mention this forum. Anything else I should be prepared to address? Anything that was especially effective in relaying the message. For those that have had dealt with multiple dealers to resolve their issues, does the "documentation" travel with the car or does it stay with the individual dealership? I plan on taking the car to my local dealer for documentation but I don't want them to do the work, as it is an extremely small dealership and I am very confident they have zero convertible experience. The next nearest Chevy dealership is 40 miles away.

09-11-2012, 09:02 PM	#17
walters477 Drives: white 2012 2SS Join Date: Aug 2012 Location: minnesota Posts: 43	I take mine thru the car wash (no brushes) the hot water and air dry take the wrinkles and all out.

09-13-2012, 07:23 AM	#20
bombgolf Drives: 45th Anniv 2SS/RS Convertible Join Date: Aug 2012 Location: Florida Posts: 63	Based on what I have read from the forum is this statement correct? The only real and complete solution to these rub marks (soon to be holes) is to replace the entire mechanism with a 2013 or "2d generation" top to include the water bag... If that is correct, what's the best way to get to that end state. Frankly, I don't want to be doing this dance every couple of months or every year... Thoughts?

09-14-2012, 01:40 PM	#22
walters477 Drives: white 2012 2SS Join Date: Aug 2012 Location: minnesota Posts: 43	what does GM consider warrantable, or normal wear and tear, when it comes to rub marks on the top. It looks like the rub marks are the (nap) has worn off the material where the material rubs against itself.