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Old 09-12-2017, 03:52 PM   #43
John_C
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Got the full Catback (true 3in for LT's) today.

Headers show they're at the coater (Calico).








For future reference:

Ordered my headers on Thursday 18 May, 2017 and it shows at the coater (Calico).

Ordered the rest of the Kooks exhaust on Tuesday 20 June, 2017 and I received it today 09/12/2017.





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2010 Cyber Gray Camaro 2SS RS
Cold Air Inductions CAI
JRE CAI Scoop + RotoFab Washer Bottle Relocation Kit
Kooks Ceramic Coated Signature Series Stepped Headers w/AFR bung
Kooks full 3in exhaust
Texas Speed VVT 3.2 cam kit
Texas Speed DOD Delete
Texas Speed 1.72:1 Ratio LS3 Steel Roller Rocker Arm Set w/ Roller Tip
AEM X-Series OBDII Wideband Gauges (PN#30-0333)
DSX Tuning Flex Fuel Kit
HP Tuners VCM Suite (Tuning help by http://StreetnTrack.net member gammey4)
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Old 09-12-2017, 07:26 PM   #44
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I couldnt have waited that long like you guys. I went to Phastek and they had them on the shelf! I got a tour of the facility, a tshirt, man.......what an awesome staff. I don't know why the wait was months long for you guys but I know where Im going when I need parts!
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Old 09-12-2017, 08:29 PM   #45
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Quote:
Originally Posted by John_C View Post
For future reference:

Ordered my headers on Thursday 18 May, 2017 and it shows at the coater (Calico).

Ordered the rest of the Kooks exhaust on Tuesday 20 June, 2017 and I received it today 09/12/2017.
There is no way you should be waiting 3-4 months on headers and catback.. Especially when almost everyone else can have them shipped out the next day. I'd rather pay the difference between the two.
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Old 09-13-2017, 08:57 AM   #46
John_C
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Pictures of the headers-back Kooks exhaust here: http://streetntrack.net/topic/2410-2...&comment=60381
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2010 Cyber Gray Camaro 2SS RS
Cold Air Inductions CAI
JRE CAI Scoop + RotoFab Washer Bottle Relocation Kit
Kooks Ceramic Coated Signature Series Stepped Headers w/AFR bung
Kooks full 3in exhaust
Texas Speed VVT 3.2 cam kit
Texas Speed DOD Delete
Texas Speed 1.72:1 Ratio LS3 Steel Roller Rocker Arm Set w/ Roller Tip
AEM X-Series OBDII Wideband Gauges (PN#30-0333)
DSX Tuning Flex Fuel Kit
HP Tuners VCM Suite (Tuning help by http://StreetnTrack.net member gammey4)
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Old 09-13-2017, 04:23 PM   #47
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Quote:
Originally Posted by Gunmetal Speedster View Post
There is no way you should be waiting 3-4 months on headers and catback.. Especially when almost everyone else can have them shipped out the next day. I'd rather pay the difference between the two.
Just curious, how much price difference are we talking about between getting your headers next week vs. next quarter?
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Old 09-13-2017, 05:14 PM   #48
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Just for clarification...

These are not normal Kooks headers. These are the signature series stepped headers they make only for us. I have to order them 25 at a time. We used to do 3 runs a year, now we only do one because the high end header market is not what it once was. We have these in stock now, and after this last run they may be discontinued so we don't have such waits.

Quote:
Originally Posted by John_C View Post
Got the full Catback (true 3in for LT's) today.

Headers show they're at the coater (Calico).








For future reference:

Ordered my headers on Thursday 18 May, 2017 and it shows at the coater (Calico).

Ordered the rest of the Kooks exhaust on Tuesday 20 June, 2017 and I received it today 09/12/2017.





Sent from my iPhone using Tapatalk
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* CURRENT SALES * ORDER TERMS * DISCOUNT POLICY
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Old 09-14-2017, 07:07 AM   #49
John_C
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Quote:
Originally Posted by MarylandSpeed View Post
Just for clarification...

These are not normal Kooks headers. These are the signature series stepped headers they make only for us. I have to order them 25 at a time. We used to do 3 runs a year, now we only do one because the high end header market is not what it once was. We have these in stock now, and after this last run they may be discontinued so we don't have such waits.


Not to mention, I had them add a second wideband bung to the passengers side collector when it only had one on the driver side.

So custom stepped LT's + 2 wideband bungs + custom ceramic coating.

It is what it is. They're not ripping folks off. They offer more for less cost. How they do that is order in bulk a few times a year. That makes the wait a bit longer.

So that being said...

If you can't wait, pay more and/or get less options elsewhere. Simple as that.
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2010 Cyber Gray Camaro 2SS RS
Cold Air Inductions CAI
JRE CAI Scoop + RotoFab Washer Bottle Relocation Kit
Kooks Ceramic Coated Signature Series Stepped Headers w/AFR bung
Kooks full 3in exhaust
Texas Speed VVT 3.2 cam kit
Texas Speed DOD Delete
Texas Speed 1.72:1 Ratio LS3 Steel Roller Rocker Arm Set w/ Roller Tip
AEM X-Series OBDII Wideband Gauges (PN#30-0333)
DSX Tuning Flex Fuel Kit
HP Tuners VCM Suite (Tuning help by http://StreetnTrack.net member gammey4)
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Old 09-15-2017, 10:01 AM   #50
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They pissed off someone enough to roast them on facebook.
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Old 09-15-2017, 10:10 AM   #51
acammer
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Seems like MS needs to step up their game and customer service. They may be risking their sponsorship relationship with Camaro5 if the bad press keeps up - there seems to be no shortage of that lately.
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Old 09-15-2017, 02:55 PM   #52
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Originally Posted by acammer View Post
Seems like MS needs to step up their game and customer service. They may be risking their sponsorship relationship with Camaro5 if the bad press keeps up - there seems to be no shortage of that lately.
This thread is 3 months old and has 50 posts. If you read the posts and actually look at who is a real customers, there is the OP who is handled, one guy waiting on HP tuners, which is handled, and a canceled BMR order. We do have waits, but we also give people good deals. We do handle customers though and take care of them. I contacted the guy in the facebook post and that is taken care of now also.

I will tell you we did have a rough 1.5-2 months because of a family/employee health issue. that resulted in us being severely short staffed. We are past that now, and I am working to hire more customer service people so that we can be more proactive.
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Old 09-15-2017, 03:06 PM   #53
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I also had problems with this company ordered a header and exhaust package and it took 3 months for them to ship it out..... meanwhile it says on the site that the items will be shipped within 3-5 weeks they told me because of the price it would be longer because they have to wait to send the items in bulk to the coater if I would have knew it was gonna take that long I wouldn't have had them coated and when you email them they have no answers..... it took 2 months just to get them to the coater and ship out. I would never order from this place again nor recommend anyone buying from there


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Old 09-15-2017, 04:32 PM   #54
MarylandSpeed



 
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Originally Posted by ALL_AMERICAN_MUSCLE View Post
I also had problems with this company ordered a header and exhaust package and it took 3 months for them to ship it out..... meanwhile it says on the site that the items will be shipped within 3-5 weeks they told me because of the price it would be longer because they have to wait to send the items in bulk to the coater if I would have knew it was gonna take that long I wouldn't have had them coated and when you email them they have no answers..... it took 2 months just to get them to the coater and ship out. I would never order from this place again nor recommend anyone buying from there


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I am sorry for the delay. The order was a package of parts with a $700 discount. Everything shipped fast but the headers.
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Old 09-15-2017, 05:58 PM   #55
ALL_AMERICAN_MUSCLE
 
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Quote:
Originally Posted by MarylandSpeed View Post
I am sorry for the delay. The order was a package of parts with a $700 discount. Everything shipped fast but the headers.


Whatever the reason you should let the buyer know that it's gonna take way longer then the time frame you advertise..... but I guess if you do that people would most likely go elsewhere to buy the product


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Old 09-16-2017, 09:25 AM   #56
John_C
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Quote:
Originally Posted by MarylandSpeed View Post
I am sorry for the delay. The order was a package of parts with a $700 discount. Everything shipped fast but the headers.
How much can you get the 3in Kooks off-road catless pipes for my exhaust shipped to me for? It's the section between the header collectors and X pipe.

I'd like to also have the o/r pipes for race day.

See first part with cats:



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2010 Cyber Gray Camaro 2SS RS
Cold Air Inductions CAI
JRE CAI Scoop + RotoFab Washer Bottle Relocation Kit
Kooks Ceramic Coated Signature Series Stepped Headers w/AFR bung
Kooks full 3in exhaust
Texas Speed VVT 3.2 cam kit
Texas Speed DOD Delete
Texas Speed 1.72:1 Ratio LS3 Steel Roller Rocker Arm Set w/ Roller Tip
AEM X-Series OBDII Wideband Gauges (PN#30-0333)
DSX Tuning Flex Fuel Kit
HP Tuners VCM Suite (Tuning help by http://StreetnTrack.net member gammey4)
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