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Old 02-24-2012, 08:45 PM   #1
BudRod
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My dealer shafted me

When getting warranty work done on my 2010 2ss rs In January I asked dealer if they had any allocations for the ZL1. Yes they replied, we have two at MSRP. I talked to them for a week put down a 2K deposit and they ordered my car so they said. Made plans to sell a car in stable and had wife convinced that she shouldn't divorce me. Well I went to track order yesterday and lo order had been placed by dealer BUT reply from GM Connects said dealer has not received allocation to place order in first place. I called and asked what the hell was going on, sale contact said he would get back to me, and a hour later got a call assuring me my car was ordered and everything was fine. I told them this was BS and they said they would get back to me after they called the regional Gm sales rep. Have not heard a word since. I am a little hot to put it mildly about this. Expected to have car by early June at latest. Am seriously considering telling them to give me my deposit back and put their BS where the sun don't shine. Any Ideas why they would jerk me around like this? And what would you do about it if it was you.
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Old 02-24-2012, 08:53 PM   #2
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Order a 2013 is what I would do.
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Old 02-24-2012, 09:02 PM   #3
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I hate reading stories like this!!
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Old 02-24-2012, 09:07 PM   #4
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If it says your at 1100, it just means the order was placed but GM has not picked up the order yet. It doesn't mean they didn't get an allocation. There are many people just sitting waiting for their orders to get picked up. If it's not picked up within the next month, then there may be a problem.
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Old 02-24-2012, 09:32 PM   #5
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Order a 2013 is what I would do.
X2

I contacted a couple of local dealers about a zl1, some didnt know squat, some were suprisingly knowlegable and honest....I will remember them for '13....
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Old 02-24-2012, 09:42 PM   #6
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Don't assume that the dealer is lying to you.

They can go into a specific GM Launch site - it will tell them how many ZL1s they're getting - simply ask to see it.

Remember - it's impossible to build all of the ZL1s at once. Everyone (rightfully so) wants to be in the first month or two of build - that can't happen, unfortunately....so your dealer MAY be getting two ZL1s - but we haven't pulled the orders as of yet.
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Old 02-24-2012, 09:51 PM   #7
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I'm experiencing something similar and hope to get it resolved tomorrow. My dealer promised me the car early this week and then called yesterday to say that the order he had already placed in the system before we talked had been pulled and he had to get permission from GM to change the order to my specs. He called back today and said that he got permission and we are all set. What should I ask to see tomorrow to prove this? What status should the order be at? He told me it had a April 16th target build date sheduled. Thanks in advance...
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Old 02-24-2012, 10:37 PM   #8
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Too bad there are jerk dealers out there
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Old 02-25-2012, 06:59 AM   #9
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I have been at 1100 since 10/31/11. My dealership showed me on GMLaunch.com that they were receiving one allocation. It doesn't say when the allocation will be picked up. GM has stated on this web site that if your dealer got an estimated guide number it should get built. If your dealer has an estimated guide number you shouldn't have to worry about one being built, it's just a question of when.
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Old 02-25-2012, 07:07 AM   #10
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Quote:
Originally Posted by fbodfather View Post
Don't assume that the dealer is lying to you.

They can go into a specific GM Launch site - it will tell them how many ZL1s they're getting - simply ask to see it.

Remember - it's impossible to build all of the ZL1s at once. Everyone (rightfully so) wants to be in the first month or two of build - that can't happen, unfortunately....so your dealer MAY be getting two ZL1s - but we haven't pulled the orders as of yet.

Hi Scott do you know when the cut off date will be for the dealers recieving thier final allocation before the 2013's kick in. Thank you!
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Old 02-25-2012, 07:13 AM   #11
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Quote:
Originally Posted by fbodfather View Post
Don't assume that the dealer is lying to you.

They can go into a specific GM Launch site - it will tell them how many ZL1s they're getting - simply ask to see it.

Remember - it's impossible to build all of the ZL1s at once. Everyone (rightfully so) wants to be in the first month or two of build - that can't happen, unfortunately....so your dealer MAY be getting two ZL1s - but we haven't pulled the orders as of yet.

Yes, I finally got my dealer to show me their allocation guide number which is 1. It took 4 calls to GM customer support, 7 calls to the ordering guy, and 1 call to the salesman telling him i want my deposit back and i am going somewhere else. After the salesman call I i finally got the info i was looking for over the past 2 months. He was scared he was going to loose his commission for the sale of the car. He had the General manager call me who provided me with the info i requested within 24hrs verbally and through an email. From my understanding most of the orders will be picked up the 1st and 2nd week of March. That is only an assumption though.
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Old 02-25-2012, 08:51 AM   #12
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Hi Scott do you know when the cut off date will be for the dealers recieving thier final allocation before the 2013's kick in. Thank you!
Good question. I've heard it was sometime in March and would really like confirmation of this if true.

And to the OP, I'm at 1100 right with you also waiting for GM to pick up the order. Like Fbodfather said, my dealer has already shown me that they are due two 2012 ZL1 allocations via their computer system. Their first order has already been picked up, I'm waiting for the second. Don't panic just yet.
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Old 02-25-2012, 11:42 AM   #13
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The plant is shut down next week so, it will be after that.
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Old 02-25-2012, 12:00 PM   #14
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BudRod, My GM Connect says the same thing. It will be fine. Like Fbod said, cant make em all at once.
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