03-14-2013, 03:21 PM | #43 | |
Drives: '11 2SS, '11 C6 GS, '04 MDX Join Date: Feb 2012
Location: Kearney, MO
Posts: 2,852
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I appreciate the info - I'm going to try and see if I can find some. |
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03-15-2013, 08:29 PM | #44 |
Drives: 2012 Camaro 2LT Convertible Join Date: Mar 2012
Location: North Georgia
Posts: 13
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Be careful about certified used cars. There are two types dealer certified and manufacturers certified used cars. Manufacturers has to meet manufacturers specs (large check list), dealer certified is a list of items the dealer checks (list is up to dealer). Always ask and ask for the check off list.
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JT
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03-15-2013, 08:38 PM | #45 |
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Ask OFER..2ssrs i believe is his screen name...he has the correct hud and non hud serial numbers for your car.
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03-16-2013, 08:46 AM | #46 |
Drives: 2011 SS ZL427 Join Date: Feb 2013
Location: Drums PA
Posts: 115
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This is one of those stories that makes you feel terrible about buying a used car because you have no idea who did what to it prior to you taking it over, and who looks at the glass on the lot when their buying it, I cant believe this delership wont help even half the cost being its their screw up I would report them, thats why I do all my own work even that I have to pay out of pocket for it I just dont trust any of those flat rate techicians that rush every job they do its not worth it to me on an expensive car.
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03-16-2013, 10:28 AM | #47 |
Drives: 2012 45th Vert, 2011 4x4, 9sec Vega Join Date: Mar 2012
Location: Canada
Posts: 2,188
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This is total BS. I bet the OP noticed the blurry HUD too before he bought it and they agreed to replace the HUD. Now that it turns out to not be the HUD they are balking.
Unacceptable.
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I feel it only fair to warn you, I have a black belt in CAPS LOCK.
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03-16-2013, 01:53 PM | #48 | |
Drives: 2012 2SS/RS Convertible Join Date: Aug 2012
Location: SoCal Baby...
Posts: 2,530
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while I completely agree it is unacceptable, I do see the dealers point of view. GM will not warranty the glass being replaced most likely because it wasn't replaced by the dealership, but by the previous owner and probably at some off name glass shop. Which leads to the question why such a young car would have the glass replaced. So from the perspective of GM I understand them not replacing under warranty, however I see this as no different than my issue with my brake calipers, it was not a GM issue, GM denied the warranty, but the dealer stepped up and took care of it on their dime because I was an unsatisfied customer. $850 to a dealer is nothing, they will make it up on the next car no doubt, so to argue the point is just plain stupid. Something like this is how you build a customer relationship for life. --- in 1991 I had a Silverado Z71 the first of 9 vehicles I have bought from the same dealership and I can tell you the exact moment that relationship was struck. my front CV boots were leaking grease, truck was under 2 years old. Took it in for warranty, was told and shown the parts, someone took a razor blade and sliced the CV boots open.. this was not a warranty claim, it was an insurance claim, but the dealer took care of the labor and only charged me $200 for the parts so that I didn't have to deal with my insurance on it. that was a relationship building gesture, they did not have to do that, they did it because I was a freshly discharged Marine that was struggling to find work.
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I'm only responsible for what I say, not for what you fail to understand.
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03-16-2013, 03:53 PM | #49 |
Drives: 2013 black 2lt with rs package Join Date: Dec 2011
Location: atlanta
Posts: 95
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Maybe the previous owner added the HUD and didnt upgrade the windshield
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03-16-2013, 03:59 PM | #50 |
Drives: 2017 Camaro SS1LE 2000 Trans Am WS6 Join Date: Jul 2008
Location: Portland, TN
Posts: 2,955
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It's an 11 2LT. It came with it from the factory.
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2017 Krypton Green SS 1LE
Magnacharged 2000 Trans Am WS6 manual trans 2002 Trans Am 2015 Ram Crew Cab Cummins |
03-16-2013, 05:04 PM | #51 | |
Drives: 2012 45th Anniversary 2SS Join Date: Mar 2012
Location: West Chester Ohio
Posts: 1,845
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If customer service does not work. Find a lawyer, mention suing for false advertisement, and have your hud fixed. This is at a dealership level now and you don't even have to involve GM. This is as simple as, they advertised that the make, model, and equipment was certified GM correct and it is not.
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03-16-2013, 11:05 PM | #52 |
Chu no guat a hasa is?
Drives: 14 Jeep G Cherokee Overland HEMI Join Date: Jun 2011
Location: Some where in So Cal
Posts: 4,273
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Whoa that thing is out of focus.
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11 2SS/RSL99No Longer Stock (Sold) 6/19/14:AAC Plasma DRL's | Plug n play harness | Elite CC | Tint: 35% & 5% | LED Dome light | Show-N-Go Plate Holder | Flowmaster AT | C.A.I. Intake | VMAX CNC Spiral Ported TB | Husky Splash Guards
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03-18-2013, 12:58 PM | #53 |
Drives: 2011 2LT RS Join Date: May 2012
Location: Rosamond, CA
Posts: 58
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Just got off the phone with customer service, and they told me they will not help mw in my claim. Thay are siding with the dealership, but the dealership wants to make me happy so they will take off $200. Big Deal.
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Dan |
03-18-2013, 01:02 PM | #54 | |
Drives: 2012 2SS/RS Convertible Join Date: Aug 2012
Location: SoCal Baby...
Posts: 2,530
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it's pssible you can take the view that this is a safety problem, as it is in your line of sight, it can be considered a distraction being out of focus. might need to talk to a lawyer. heck you might even be able to push it as a lemon law, seeing as it is a problem that can't be fixed right?
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I'm only responsible for what I say, not for what you fail to understand.
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03-19-2013, 09:46 PM | #55 |
Mid-Florida Camaro Club
Drives: 2019 ZL1 on Order Join Date: Jan 2011
Location: Heathrow, FL
Posts: 3,136
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I see a cracked windshield in your future....
And when you have it replaced through safelite/insurance make sure you explain it has HUD so need the OEM Hud windshield otherwise they will replace it with the cheapest they have which is no doubt what happened to the previous owner
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03-20-2013, 10:51 AM | #56 |
Drives: 2011 2LT RS Join Date: May 2012
Location: Rosamond, CA
Posts: 58
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Thanks for all the info. I am still fighting this with the customer service. Hopefully you will hear this big POP. That will be them pulling thier heads out of thier a..es and fix it.
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Dan |
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