Malouf Chevrolet, Rt 1 in North Brunswick, NJ

[msp2887]

Anyone have experience with this dealership's maintenance center? I've been pretty disappointed the last two times I've been there, and was curious to see if anyone else has been to them and had anything to say.

[shinzon]

No Bueno all around. I would never bring anything there bro. Seriously, this joint is a no go. Have heard many a story all without a happy ending.

I did my good deed for the day now I am logging off.

[molsonbrador]

They corrected my rear spolier paint issue. Now I have a nut rattling around inside that I need to fish out.

[talwell]

I made an appointment there to have my AC looked at. Arrived at the dealer and had to find someone to help me. Once I located someone they told me that a service manager or something would come meet with me and take care of my issues. After waiting for 30 minutes and noone even acknowledging me I got pissed and took my car back and left.

[shinzon]

Oh yeh, Top notch !

seriously

[uefa2k1]

I used Hawthorne Chevy to get my deck lid repainted due to the spoiler chip issue. They took great care of me and did a great job. Updated me everyday on the car, set up Enterprise rental waiting for me. Drive right into service area, no waiting, dealt directly with manager. Might be out of your way tho.

[VanquisherSS]

Malouf Sucks, I'm not really a fan of any dealerships but I got mine at Superior down the road on route 1, and I'm happy with the service I get there. They all remember who I am and they got some pretty cool guys working there, Give them a shot.

[SirBrad]

I've recently had lousy experiences with Pine Belt Freehold (2 of the last 3 times I've taken it there) and will not be returning. The service department is by far the worst of any Chevy dealer I've ever gone to. I filled out a questionnaire expressing my troubles and of course nobody ever bothers to call back.

[msp2887]

Originally Posted by VanquisherSS

Malouf Sucks, I'm not really a fan of any dealerships but I got mine at Superior down the road on route 1, and I'm happy with the service I get there. They all remember who I am and they got some pretty cool guys working there, Give them a shot.

Is Superior the one down at the Rt 1/95 split in Plainsboro? If so, that's right by my office (I work in Carnegie Center). I took my car there when I first got it to have the front tag bracket put on and they scratched and dented it. They were quick to fix it so I let it go after a plenty of steaming. Well this time it went in to have the sunroof looked at and have an oil change while they were at it. Well it took them 6+ hours and at least 20 miles on the car + now I have spiderweb marks in the paint from their wonderful "courtesy wash." Called Chevy customer service who was quick about it initially, but now the district rep isn't getting back to me. Kinda getting disappointed with Chevrolet now too .

[VanquisherSS]

Originally Posted by msp2887

Is Superior the one down at the Rt 1/95 split in Plainsboro? If so, that's right by my office (I work in Carnegie Center)..

Yes it is, right across the highway from joe's crab shack. That stinks man I'm sorry to hear you had troubles there as well. Truthfully I have only gone there for oil changes so far. I'd change the oil myself but I just let a dealer do it for "warranty" purposes so they can't blame anything on me, I know they'd try and weasel out of it somehow.

It's sad though there used to be a LITTLE chevy dealer in hopewell, nj and I was friends with the guy that owned. He was straightforward and i recieved probably the best service i have had (my whole family took our chevy's there for years). Sadly since he was small GM kind put him out of business. It was sad.

Hopefully we all can find a dealer that doesn't suck, but they don't call them "stealerships" for nothing.

[v6needluv2]

I remember when i was looking for a camaro i saw some good priced ones on maloufs website, so i went and showed my dad and he said what dealership are they at? I told him malouf and he said never ever buy a car from them. I guess i understand why now. Went to Oasis chevy in old bridge the next week, got my camaro for a great price with outstanding service

[msp2887]

Originally Posted by v6needluv2

I remember when i was looking for a camaro i saw some good priced ones on maloufs website, so i went and showed my dad and he said what dealership are they at? I told him malouf and he said never ever buy a car from them. I guess i understand why now. Went to Oasis chevy in old bridge the next week, got my camaro for a great price with outstanding service

The price was great and the salesman was really cool too, but part of that was because I ride EMS for a couple of local squads. You would think the courtesy would continue beyond that, but the service department has been awful.

[SOPMOD]

I know its a haul for some of you but if you want GREAT Service it's worth the drive to Bennett Chevrolet in Egg Harbor Township. They are totally customer service oriented and will do what ever they can to take care of customers. I have purchased four cars in the last six months from them and would never consider any other dealership. I also had paint chip issues on my SS, rail dust issues on our LS and both times they went above and beyond to make sure I was happy. I know many other customers who also feel the same way.

SOPMOD...OUT!

[2011ss/rs]

Originally Posted by SOPMOD

I know its a haul for some of you but if you want GREAT Service it's worth the drive to Bennett Chevrolet in Egg Harbor Township. They are totally customer service oriented and will do what ever they can to take care of customers. I have purchased four cars in the last six months from them and would never consider any other dealership. I also had paint chip issues on my SS, rail dust issues on our LS and both times they went above and beyond to make sure I was happy. I know many other customers who also feel the same way.

SOPMOD...OUT!

I agree they are very good