05-12-2010, 05:44 AM | #29 |
God Bless Dawson
Drives: Synergy for my Daughter Join Date: Feb 2010
Location: Texas
Posts: 3,057
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There are all kinds of XM horror stories. It's a real wart on GMs recovery in my opinion. Not to mention GMs snails pace at getting simple things taken care of.
The Dealer has been great but GM not so much.
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05-12-2010, 06:02 AM | #30 |
Drives: Rally Yellow Transformers pkg Join Date: Aug 2009
Location: crossville,tennessee
Posts: 1,043
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Deal with them at your own risk. They are dangerous.
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05-12-2010, 06:42 AM | #31 | |
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Quote:
MAKE SURE YOU LET GM KNOW!
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Frank
(Drive Safely & Responsibly) |
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05-12-2010, 06:44 AM | #32 |
Drives: 2010 2SS Bumble Bee Join Date: Jul 2009
Location: Cybertron
Posts: 571
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i only get paper bills from them no credit card involved!! after they double billed me on the first renewal period. got 5 months for $25.00 call them but if you get their out source countries hang up and try again till you get a North American customer service. much easier to deal with..
just my opinion...
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If you are going through hell, keep going."
"Winston Churchill" " |
05-12-2010, 06:58 AM | #33 |
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I almost wonder if ones experience with XM has to do with ones dealer. I know I had no problems other than a few phone calls that went straight to the answering machine and a couple of mailings. Funny thing is if they offered to bundle the price of lifetime service into my loan when I bought it I might have considered it. Glad they didn't though. Cause I don't really miss it.
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Mods: BBK Intake, BBK LT's and High Flow Cats, Corsa Cat-back exhaust, Hurst short throw shifter, SLP skip-shift eliminator. 7/1/09 Placed order for IOM/IO int/ SS/RS 6M 9/26/09 Took delivery! |
05-12-2010, 07:47 AM | #34 |
Drives: 2010 2SS/RS IBM / Silver Stripes Join Date: Mar 2010
Location: Northeast Michigan
Posts: 601
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Please keep us posted.......
M |
05-12-2010, 08:08 AM | #35 |
Drives: 2010 2SS IOM L99 Join Date: Jan 2010
Location: LOUISVILLE,KY..
Posts: 7,545
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i think you just bought stock in the company.
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05-12-2010, 08:23 AM | #36 |
Drives: IOM 2SS/RS 2010 Join Date: Apr 2010
Location: Blue Crab Heaven
Posts: 926
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, what else is there to say..........
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Inferno Orange 2SS/RS
2000 4/21/2010 3000 4/28/2010 TPW 5/10/2010 3300 5/5/2010 3400 5/10/2010 3800 5/11/2010 HOME 5/28/2010!!!!! |
05-12-2010, 10:12 AM | #37 |
Sask-man from Sask
Drives: 2010 1SSRS M6 Black of course! Join Date: Aug 2009
Location: Saskatchewan Canada
Posts: 312
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So what happens after your free trial exprires when you buy the car? Does it just shut off and thats that? They already called me after one week and were asking how it was. She was suprised when I said I dont listen to satelitte radio (since I work in terrestrial radio) I could really feel the sales pressure bigtime and mostly kept messing with her by saying stuff I knew would get a rouse out of her. She asked if I wanted to extend the free trial period for a meager processing fee to which I said no thanks.
In fact, has anyone called them and said just cancell everything right now, free trial or not, just get rid of it? |
05-12-2010, 10:57 AM | #38 | |
Drives: '69 SS Convertible Join Date: May 2009
Location: DFW, TX
Posts: 7,111
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Quote:
Try calling them instead of them calling you.....800-547-8118
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-2010 Camaro 2SS | M6 | VR w/White Stripes | 1 3/4" KOOKS - 3" Magnaflow | LPE 3.91 gears | ADM tuned | Halltech w/ADM Scoop | Spohn/BMR Trailing Arm/Toe Rod | BC Coilovers| Pedders FE4 ZL1 swaybars | Cradle/Diff/Radius Rod bushings | VMax TB | Morimoto Projectors | MGW shifter | Red Calipers
Build Journal |
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05-12-2010, 11:10 AM | #39 |
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Baztards
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Jannetty Racing JRE Street Package
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05-12-2010, 11:18 AM | #40 |
Drives: Corvette Join Date: Sep 2009
Location: South Carolina
Posts: 322
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They will re-up everyone at the end of any subscription "automatically" and at the current highest possible rate.
This is their business model. If you must do business with them, never provide anything that can be re-charged (including checks, they can reuse the routing and account numbers to re-bill you). They also will continue to bill you even if they have no means to charge it to and eventually sell the debt to a collection agency. There are only two kinds of customer experiences with Sirius/XM: those who have been shafted by them and those who have not YET been. |
05-12-2010, 11:41 AM | #41 |
Drives: 1111 Join Date: Sep 2009
Location: 1111
Posts: 126
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05-12-2010, 11:45 AM | #42 |
Drives: 2010 2SS/RJT/L99 Join Date: Dec 2008
Location: Springfield, MO
Posts: 1,151
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They are a freaking NIGHTMARE. THey have screwed up my account beyond all recognition. I am cancelling for good. Screw them.
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2SS/RJT/L99
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