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Old 04-02-2013, 07:55 PM   #85
2011 SS SLP ZL427
 
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That's the PG-13 way of doing it lol, id be so aggravated that id have the middle finger on the window and id be throwing it through the dealership showroom lol
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Old 04-02-2013, 08:05 PM   #86
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I am in for 20
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Old 04-03-2013, 05:51 AM   #87
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I was actually very curious about this whole thing one day after work last Sunday Easter day actually I took a trip to the Dealer they were closed so I didnt get bombarded with salesmen, just to see the window on one that has HUD and it indeed had a different glass it says in the corner Laminated GS HUD, where as one that does not have the HUD just has Laminated GS...
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Old 04-08-2013, 01:53 PM   #88
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Left the 4th message for the manager and still no call back. Is there someone above the dealership, like a District Manager? Or was that the useless customer service?

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Old 04-08-2013, 02:39 PM   #89
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District Manager only can help with GM issues, a dealer is owned by a individual or a corporation, it will be ultimatly up to the dealer principle.
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Old 04-08-2013, 02:52 PM   #90
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Quote:
Originally Posted by RS4DS View Post
Left the 4th message for the manager and still no call back. Is there someone above the dealership, like a District Manager? Or was that the useless customer service?

Thanks
This is the time you need to go to the dealership instead of calling. Read their certified pre own requirements.
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Old 04-09-2013, 07:45 AM   #91
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I would drive right to the Dealership and go in there and harrass the piss out of them, they can hide from the phone but they cant hide in person, this is actually one of the most sadest stories ive heard around here on the forum and its all because the Dealer put this car with the wrong windshield on their lot on top of that diagnosed the HUD problem as a faulty unit WITHOUT even inspecting the glass as the probable cause, its them to blame as far as I can tell, dont let them jerk you around even threaten to get a lawyer thell have that glass ordered in a hurry once they hear that.
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Old 04-09-2013, 02:25 PM   #92
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We had a very bad wind storm here. It started Friday and endd last night. On my way home from work yesterday I was sand blasted. The windshield is pitted pretty bad. The front end has some damage but most if not all of that can be buffed out. I did tell the insurance company about it, and was told if the car needed to be fixed just let them know. I want to tahnk all of you guys for all of the information and help thru this. I love my Camaro and all of my Chevys and probably will never buy anything else. But I will never go back to this dealership and they are the only Chevy dealership in town I plan on bad mouthing them to anyone and everyone. The same goes for thier customer service that is a joke.

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Old 04-10-2013, 08:38 PM   #93
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Thank god for the wind storm now turn that damaged windshield into the insurance and get it replaced, due to it being an act of god it will be finally covered, no fraud at all, so we can all be happy.
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Old 05-02-2013, 02:07 PM   #94
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Here is an Update.

The wife and I went to the dealership yesterday and talked with the GM and the Service Manager. After all said and done the Dealership will replace the windshield at NO cost to us. They did say it is soemthing they should of cought before selling us the car but did not. In a couple of weeks this should all be done.
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Old 05-02-2013, 02:30 PM   #95
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Why wouldn't they just agree to that in the first place? Glad it's working out for you.
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Old 05-02-2013, 02:33 PM   #96
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Thanks. It was an uphill battle for almost a year. I don't know if they were waiting for me to give up and go away, and when I did not they caved.
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Old 05-23-2013, 01:47 PM   #97
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The Dealership replaced the windshield yesterday. WOW what a difference. They said they were sorry it took so long. Have a good weekend everyone!
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