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Old 08-29-2009, 12:49 PM   #1
macksx1
 
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when should i call my dealer

i ordered on on august 26th, when should i call to check the progress of things and to ask for the eventcode/ordernumber
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Old 08-29-2009, 12:52 PM   #2
jrboyd_1980
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You just placed the order.. Chances are they haven't had a chance to put it in the computer system yet. One thing to remember guys, is the dealers will general call you periodically to let you know where your vehicle is. The sales person, can't access the workbench. That usually takes a manager. And please be understanding that dealerships usually get busy. Best thing to do is wait a week, then just call the sales person early in morning, and ask if he could check that for you.
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Old 08-29-2009, 12:54 PM   #3
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I'd say give them about a week, then they should have the order number for you! If it takes them longer then that, stay on them, call till you get it!
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Old 08-29-2009, 12:55 PM   #4
macksx1
 
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thanks. what are some things i should ask the dealer?
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Old 08-29-2009, 12:58 PM   #5
jrboyd_1980
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Just ask for the order number. That's all you really need.
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Old 08-29-2009, 01:02 PM   #6
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Quote:
Originally Posted by jrboyd_1980 View Post
Just ask for the order number. That's all you really need.
yup, once you get that number you can track it here. Viz is the greatest!
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Old 08-29-2009, 01:03 PM   #7
macksx1
 
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alrite thanks. i have no experience with this kinda stuff lol
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Old 08-29-2009, 01:04 PM   #8
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Best thing to do is forget about it and keep busy. Then next thing you know it will be here
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Old 08-29-2009, 01:04 PM   #9
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Anytime you want. You pay his salary, so they should earn it.
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Old 08-29-2009, 10:44 PM   #10
macksx1
 
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what is a VIN number. and what does it mean when people say that they are at 1100 or 3000 or some number like that
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Old 08-29-2009, 10:53 PM   #11
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Just don't do what I did. I waited 9 weeks and come to find out they never ordered my car.
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Old 08-29-2009, 10:55 PM   #12
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1100 and 3000 are order status codes. The numbers change as your order goes through the process of being built. If you look at my signature block I have most of the important ones listed. Once you get your order number you can go the tracking thread and ask the Viz. He can track it up to 3800, which is your car being built. Hope this helps you out.

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Old 08-29-2009, 10:57 PM   #13
CloudXTC

 
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i give my dealer 1 week ... and i call GM CS whenever i need to wet my appetite... they are not at all reliable tho...
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1LT | RS | M6 | SIM | BA Stereo
1000 - [07-23-2009] Order Made at dealer
1100 - [08-04-2009] Preliminary order accepted
2000 - [08-25-2009] Accepted by GM
3000 - [09-01-2009] Accepted by production control TPW = 10-05-2009
3300 - [09-28-2009] Scheduled for production
3400 - [10-01-2009] Broadcast - Being Built
3800 - [10-13-2009] Produced - Built- VIN 2G1xxx54917
4200 - [10-19-2009] Shipped
5000 - [10-19-2009] Delivered to the dealer
6000 - [10-20-2009] Delivered to the customer

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Old 08-29-2009, 11:28 PM   #14
macksx1
 
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alrite ill prob call this coming wednesday or thursday to check up on them
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